Bobby answered my email query very promptly by calling me directly, which was really appreciated. She gave me a really clear explanation yo resolve my query snd went above and beyond by offering me a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have been using FP Mailing for a couple of years with no problems. Today I had an error come up which I couldn't solve so I called the technical advice team who talked me through the error which was... Se mere
Great service. At a time of increasing automated services and AI it is refreshing to be able to speak to a human being when encountering a problem. FP Mailing are always responsive and talk us throu... Se mere
Whenever I have had to call FP mailing I never get stressed I am not very good with tech stuff and the staff I speak to are extremely helpful and I never have to worry about sounding stupid if I am no... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1923 Francotyp-Postalia Ltd has been operating in the UK, for over 21 years we have been simply known as FP Mailing. FP have always been at the forefront of innovation introducing the first automatic franking machine, the first electronic franking machine, the first digital franking machine, first inkjet machine and more recently the first multi-carrier machine to meet the new de-regulated age. Realising the importance of Customer Service we have built a Customer Support Team based in the UK that are dedicated to dealing with customers questions and a highly skilled team of engineers ready to assist customers with breakdowns and service calls. We will respond to any reviews posted on here but if you would like further assistance please feel free to call our customer support number: 01322 424 890 who are always happy to help you.
Kontaktoplysninger
74 Questor Francotyp-Postalia LTD, DA1 1EF, Dartford, Storbritannien
- www.fpmailing.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This is a great service.
This is a great service.
I was dealt with professionally and efficiently.
Highly recommended.
Keep up the great work.
A really helpfully lady
A really helpfully lady, got straight to the point. customer service as it should be. Thanks
One call is all it takes
I had an amazing customer service with Sarah today. She quickly identified my problem, offered a solution and got me to a working machine. She was courteous and professional throughout and ensured all issues were resolved with the one phone call. Well done Sarah, this is what customer service should be like.
Outstanding Customer Service
Very pleasant and helpful customer service staff
Thank you, Sarah - your help was very appreciated!
Sarah was prompt in answering the phone and was very polite and helpful. My questions were all answered thoroughly and my query was dealt with in a matter of minutes.
Excellent
Excellent service so patient with me and it was done super quick
Very efficient and friendly service…
Very efficient and friendly service from Sarah Read
5 Star Customer Service
5 Star Customer Service - Sarah Read in the FP Support was clearly highly trained and most certainly knew her stuff and dealt with my queries in a very polite, easy to understand and professional manner. 😁 A Fantastic Customer Service Experience 🙌🙌
Great support from Sarah
We had the new printer delivered to us, we had to call for support, and Sarah has been brilliant into helping me getting the machine starting.
Quick and friendly response from Bobby…
Quick and friendly response from Bobby - thank you!
Super helpful and friendly
Exceeded expectations and couldn't have been more helpful or efficient.
Technical support
Sarah Read offered great customer service and support to my issue.Well done and keep up the great work.
Customer Service
Excellent support provided by Sarah, very patient and helpful
Excellent customer support
I am not tech savvy (dinosaur really) but Sarah was extremely helpful and patient as she took me through the new machine procedure
Sarah at FP was really helpful today…
Sarah at FP was really helpful today when I was installing my new Postbase Mini - from telling me about the hidden bit of polystyrene, to explaining how to download the new postage! Customer service there is always great, and working solo it's great to have a helpful voice at the end of the telephone!
The customer service has been great be…
The customer service has been great be Georgia
new installation
it was great to speak directly to someone, who understood the issue and rectified it promptly
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








