Bobby answered my email query very promptly by calling me directly, which was really appreciated. She gave me a really clear explanation yo resolve my query snd went above and beyond by offering me a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Have been using FP Mailing for a couple of years with no problems. Today I had an error come up which I couldn't solve so I called the technical advice team who talked me through the error which was... Se mere
Great service. At a time of increasing automated services and AI it is refreshing to be able to speak to a human being when encountering a problem. FP Mailing are always responsive and talk us throu... Se mere
Whenever I have had to call FP mailing I never get stressed I am not very good with tech stuff and the staff I speak to are extremely helpful and I never have to worry about sounding stupid if I am no... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1923 Francotyp-Postalia Ltd has been operating in the UK, for over 21 years we have been simply known as FP Mailing. FP have always been at the forefront of innovation introducing the first automatic franking machine, the first electronic franking machine, the first digital franking machine, first inkjet machine and more recently the first multi-carrier machine to meet the new de-regulated age. Realising the importance of Customer Service we have built a Customer Support Team based in the UK that are dedicated to dealing with customers questions and a highly skilled team of engineers ready to assist customers with breakdowns and service calls. We will respond to any reviews posted on here but if you would like further assistance please feel free to call our customer support number: 01322 424 890 who are always happy to help you.
Kontaktoplysninger
74 Questor Francotyp-Postalia LTD, DA1 1EF, Dartford, Storbritannien
- www.fpmailing.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 20 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always receive excellent service and…
Always receive excellent service and support with FP Mailing. Sarah and the staff are so knowledgeable, friendly and happy to help with any issues (not that we get many!). Highly recommend!!
If we could review with no stars I…
If we could review with no stars I would. We have been waiting for our new equipment since December. It's May. We wanted to cancel our services because of not using their service. Reason being, we never received the new equipment. When we were told we needed new equipment they had us sign an agreement for the Equipment. You know the equipment we never received.
We finally had enough and called to cancel our service. Evidently we would have to pay $300 to cancel our service because we signed that agreement for the equipment, that we cant use, because it never was sent to us.....
Do not go with these guys. If you only send out a small amount of mail a week its cheaper just to get stamps.
Fab service received from FP
Fab service received from FP. Cannot fault in any way.
Sarah was excellent... polite, professional, informative.
A pleasure to talk to.
Bobby has been so helpful in updating…
Bobby has been so helpful in updating our details and getting our issues resolved!
Very helpful and efficient lady called…
Very helpful and efficient lady called Jo .
Very easy process overall to my issue
Excellent Response
I had a request for information, provided a very quick response and a professional approach.
Thank you Sarah
Very happy!
Danielle & Sarah were extremely responsive and helpful. They resolved our query swiftly, professionally and efficiently! Thank you
A very quick and helpful response from…
A very quick and helpful response from Danielle. My query was dealt with immediately and with such ease of service. Very impressed with your levels of service and professionalism. Thank you once again for all your help!!
Consistently great service
We have had a franking machine from FP for a few years and their service is always great. Everyone in the support team is responsive, helpful and friendly. Today we had an error message on our machine, and within an hour of emailing the image to them, the team was on the phone working out the problem and arranging a replacement machine. Would recommend to anyone looking for a franking machine supplier.
Superstar
Understood the problem I was having and acted on it immediately.
Really friendly and super efficient.
Lovely lady and very helpful and…
Lovely lady and very helpful and efficient with my request.
Sarah was very knowledgeable
Sarah was very knowledgeable, helpful, efficient and rectified our problem
Great Service
I found Bobby to be extremely helpful and found the info I needed very quickly
Great Company to deal with
Sarah was very knowledgable, really friendly yet professional and efficient. The problem was dealt with very promptly
very quick and good communication
very quick and good communication
Quick response and issue resolved…
Quick response and issue resolved promptly
A friendly and prompt response.
A friendly and prompt response.
Information explained in an easy to understand format.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








