Fixflo Anmeldelser 

236
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Our organisation went live on Fixflo just a week ago now. Moving over from a very old outdated system which several members of our team have used for the best part of a decade. We have received fantas... Se mere

Bedømt til 5 ud af 5 stjerner

Tom Moffat has been incredibly helpful throughout my dealings with Fixflo. I’ve worked with lots of different people across the PropTech industry, and Tom genuinely stands out as one of the mos... Se mere

Bedømt til 1 ud af 5 stjerner

I am a landlord and my letting agent uses FlixFlo for the tenants to report issues. I have just been charged £600 to change the barrel on a door lock. The call out charge was £400 which is extortionat... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We manage over 2,000 properties, and Fixflo has completely transformed our business. With any technology, the onboarding and ongoing account management are just as important as the software itself,... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Softwarevirksomhed

Skrevet af virksomheden

Market leading, fast-growing, exciting, international, creative, dynamic, innovative; this is Fixflo. Since launching in 2013, our phenomenal growth has resulted in Fixflo gaining leader status in the repairs and maintenance software field. Our business plan is simple. We aim to be the standard way in which property repairs are reported and managed in homes and places of work around the world. Having recently launched in South Africa and Australia, the Fixflo system is now being used by over 800,000 properties. That’s 1700+ agencies over 15 time zones!


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

236 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(236)

20 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Fantastic guidance from Lia our…

Fantastic guidance from Lia our onboarding agent. Available to assist with each step of the set up process. We are looking forward to a smooth process for maintenance with the support from fixflo.

23. februar 2023
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you for the kind review Victoria. We're glad you found Lia so helpful. Enjoy the software!

Bedømt til 5 ud af 5 stjerner

Lettings Agents Friend!

An excellent system for Lettings Agents looking to improve their Property Management. Easy to use, integrates with well known lettings software. Cuts out wasted time with tenants reporting repairs more accurately with more details required about the maintenance issues. Product can be white labelled. After sales support is excellent. Queries answered quickly. Thanks Lia!

14. februar 2023
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you so much for your kind words. We're glad you find the product and support so useful.

Bedømt til 1 ud af 5 stjerner

Fixflo is a Scam messenger.

Fixflo is a Scam messenger.
My warm hello to Mr. Jason Trainer (Head of Customer Success at Fixflo) - he must be sacked right away. I had a great "pleasure" to read the reply from Fixflo on my recent experience I have described in my previous post - their reply simply confirms that FixFlo is a scam messenger. See what they wrote to me: "Please note that Fixflo is a software company; managing agents, contractors and occupiers all INTERACT with our software to provide information on maintenance requests." Fixflo still believes that agents, contractors and occupiers are INTERACTING about their common picnic next weekend. It is wrong!!! These participants have only a common problems they are trying to resolve! In a previous years they used to use e-mails attaching photos and videos describing problem they have and place where this problem has appeared. Nowadays there are messengers where you can easily use camera of your phone to record a video or sound the problem and pass it to the agent and contractor for review. All participants may simply ask for more information and finally receive all the data they need. In case of Fixflo such options are not available!!!! Occupier just send few words about a problem to agent. In turn agent pass these few words to contractor/landlord - no detailed information could be employed here because Fixflo is just an emasculated version of the messenger like Whatsapp/Telegram. Fixflo simply has no capabilities embedded aimed for resolution of the common problem inside the group of the occupier+agent+contractor+landlord - it is a simple scam messenger. Lets imagine you were obliged to use on your latest Iphone the application designed in 1990s and never updated since then. Probably you will be able to install and open it but you will definitely hate it because of obsolete interface and dull options like to send SMS and other useless items. The same happening with Fixflo - occupiers ignore this software because it is not a mainstream app, agent and contractors have no idea how to use this app for the purpose of work support, landlords simply spammed by this app and have no option to ask/request information/explain something - there are just few word area where the landlord can write own comments. Moreover Fixflo simply does not store the history of the problem initiated by the tenant - you logged in and see nothing - no compliance possible because data is gone. Do you believe that Fixflo can do something better? - no they simply do not have resources to produce PROBLEM RESOLVING AND HUMAN COMMUNICATIONS app because it is already exists. Fixflo is a scam messenger!!!!

18. januar 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

2 years on still useless

2 years after my last review this still remains a completely useless app. In 2 years they haven't managed to get it working properly, crashes all the time, cannot upload pictures without the app crashing at least 5 times
..etc.

18. oktober 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Hi Denis,

Thanks for your feedback - We have made a number of improvements to our Contractor App over the last 2 years; it's unfortunate to hear you have not been able to enjoy the benefits of these improvements.

We would love to speak with you to hear your suggestions on how we can further develop the app as well as provide some assistance to the issues you are experiencing.

A member of our team will be in touch shortly to arrange a call.

Bedømt til 5 ud af 5 stjerner

Fixflo is a brilliant system that has…

Fixflo is a brilliant system that has massively simplified and improved our service offering to both our landlords & tenants. Great service from the team, especially Jessica Dubey who goes above and beyond, every time. Highly recommend.

13. september 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Hi Ed, thank you so much for your kind words, we're delighted you're happy with our service.

Bedømt til 5 ud af 5 stjerner

Fixflo Professional

Fixflo Professional has made a huge impact in our company. The new features are just keep coming and these are always great additions to the existing toolset. Support team is amazing by all means. I am confident to say, Fixflo is one of the best systems you can invest in.

3. august 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Hey there, thank you very much for the kind review, we're so glad our system and support could deliver for you.

Bedømt til 5 ud af 5 stjerner

FIXFLO Professional is an outstanding…

FIXFLO Professional is an outstanding Maintenance and management reporting software system and best of its kind in the market right now. Unlike any CRM software it provides a property manager immediate detailed analysis of their maintenance journey enabling that PM to increase efficiencies across all areas. The FIXFLO team from Raj, Will, Greg, Charlie, Nicole and many others are a pleasure to work with.... Do not delay.. Get FIXFLO today! ;-)

12. juli 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

What a lovely review Graeme, we really appreciate it and we're glad you're so happy!

Bedømt til 5 ud af 5 stjerner

Always happy with the service Fixflo…

Always happy with the service Fixflo provides.   A very user friendly system.  Any issues that may come up do get resolved in a timely manner by the support team.

14. juni 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

We're really glad you're happy with us Liz, thank you for the positive feedback!

Bedømt til 5 ud af 5 stjerner

I work for an Estate Agents and we use…

I work for an Estate Agents and we use the Fix Flo system.
I required some help today with an issue I was having and the gentleman who helped me over the phone was extremely helpful and polite.
I would recommend using Fix Flo.

23. februar 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you for the positive words Leanne, we're glad you found our product and service so helpful.

Bedømt til 5 ud af 5 stjerner

Great Product and very good service

Great Product and very good service . Jessica and the team are keen to listen to ideas and assist as much as possible .

Highly recommended.

18. februar 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you for the excellent review, we're really happy you like the product and our service.

Bedømt til 5 ud af 5 stjerner

Great product

Great product! Great team! Great service. Highly recommended!

17. februar 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you for the high praise Alex, we're delighted we met your expectations.

Bedømt til 5 ud af 5 stjerner

Fixflo is a great investment for your business

Fixflo is one of the amazing programs we make use of. It changed our lives! Fixflo change the way we conduct our maintenance side of the business. Al the issues is dealt with in reasonable time. Everyone is on top of the progress of each issue that is reported. The track record is kept for easy access and everyone have access the whole proses. This is really one of the greatest investments we've made for our business!

17. februar 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

We're so glad we've been able to help your business, Charlene. Thank you for such a positive review!

Bedømt til 5 ud af 5 stjerner

Great Product

Excellent product with excellent backup from great staff

17. februar 2022
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you for the positive review Jacques, glad you're happy with our product!

Bedømt til 1 ud af 5 stjerner

If there is an option to give negative…

If there is an option to give negative stars... I would give those.... We have logged in our problem 2 months back. Every time we call them somebody answers the phone who doesn't even know how to get hold of the property manager. They always give you a false promise that the property manager will call back soon.... I informed this to the property management agents who said they have escalated to the team manager... Still no word... Not even a reply saying that the problem will be looked after.

13. december 2021
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Hi Fahad, we are sorry to read about your recent experience with your property manager. Fixflo aims to provide a platform for tenants to easily report maintenance or repair issues to letting agents; with that in mind, it appears your review may have been intended for the managing agents themselves and not our software that enables the process. If you are able to provide us with any additional information, we would be happy to support you in getting your concerns acknowledged.

Bedømt til 5 ud af 5 stjerner

Amazing

Andy from Alexander Ritchie was brilliant super speedy fix great communication

23. november 2021
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you for the great review Poppy!

Bedømt til 5 ud af 5 stjerner

THANK YOU FIXFLO

I would like to thank Fixflo for the excellent service that they have provided.
We have used Fixflo for many years.
I feel the system is so easy to use for all Tenants
As the Maintenance Manager I feel the system is very organised. I pick the maintenance jobs up quickly.
It also helps me to get the work completed straight away giving an excellent service to my Landlords and Tenants.
Thanks Colette Cross

16. november 2021
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Thank you very much for your kind review Colette, we're glad you're having such a great experience with Fixflo.

Bedømt til 5 ud af 5 stjerner

Thank You FixFlo

I would really like to honestly thank all the staff for the tech support we have received from Fixflo.
The experience has been really amazing.
We launched or system yesterday and the Tenants (Occupiers) have immediately responded positively.
We are so happy that we decided to team up with Fixflo.
And special Thanks to Daniela for all her support and patience. She didn't miss anything for us.

16. september 2021
Uopfordret anmeldelse
Fixflo-logo

Besvarelse fra Fixflo

Hi Chris, thank you for the amazing feedback. We are overjoyed to know Fixflo is making a difference for your occupiers and business. I'll pass on the kind feedback to Daniela and the team. So nice to have you on board! :)

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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