Our organisation went live on Fixflo just a week ago now. Moving over from a very old outdated system which several members of our team have used for the best part of a decade. We have received fantas... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tom Moffat has been incredibly helpful throughout my dealings with Fixflo. I’ve worked with lots of different people across the PropTech industry, and Tom genuinely stands out as one of the mos... Se mere
I am a landlord and my letting agent uses FlixFlo for the tenants to report issues. I have just been charged £600 to change the barrel on a door lock. The call out charge was £400 which is extortionat... Se mere
Virksomheden har svaret
We manage over 2,000 properties, and Fixflo has completely transformed our business. With any technology, the onboarding and ongoing account management are just as important as the software itself,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Market leading, fast-growing, exciting, international, creative, dynamic, innovative; this is Fixflo. Since launching in 2013, our phenomenal growth has resulted in Fixflo gaining leader status in the repairs and maintenance software field. Our business plan is simple. We aim to be the standard way in which property repairs are reported and managed in homes and places of work around the world. Having recently launched in South Africa and Australia, the Fixflo system is now being used by over 800,000 properties. That’s 1700+ agencies over 15 time zones!
Kontaktoplysninger
International House, EC3V 3NG, London, Storbritannien
- help@fixflo.com
- www.fixflo.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Constantly freezes
Constantly freezes, have had to factory reset several times

Besvarelse fra Fixflo
I have imemented Fixflo + into our…businesses
I have implemented Fixflo + into our businesses as it adds value to our proposition. The teams love using it and we enjoy the benefit of its functionality. It is a great service for tenants. For us, (and landlords) it helps reduce un-necessary repairs that tenants are responsible for addressing. Wonderful piece of kit and a great team to deal with.
Rubbish for contractors
So here is my opinion.
The system probably works well for estate agents and tenants that is where it stops!!
Never has a thought gone into the contractors that have to use the system it is ridiculous and difficult for the contractor.
And when I tried to get support nothing doing, their website says very little to help contractors if you dont believe me go on their website and find the contractor log in. When contacted they basically just said sorry for your difficulties and put some unrelated drivel.
If you care about your contractors stay away if you don't it might be ok.

Besvarelse fra Fixflo
Total waste of time for Tenants
Total waste of time for Tenants, do not deserve even 1star rating, no weekend emergency cover.
addendum:
reported Saturday morning, Monday evening not even an email reply?

Besvarelse fra Fixflo
Fixflo integral to our business - embrace it and love it!
We've been fixflo users for many years now and have seen it grow and develop over that time. Fixflo is intergated into everything we do on the property maintenance side of things. Once you embrace the system you'll come to love it. Tenants quickly understand how to report faults which results in fewer telephone calls. It's a powerful communication system between landlord, contractor and tenants. Contractors need to be educated on how to work it but once on board it works well for them. The auditing/reports is useable as evidence in disputes.
Cloud based, you can use it from anywhere allowing me to resolve issues from home and even abroad. (Such is the life of a property manager.)
It's a great system which streamlines our business and makes my life a lot easier.

Besvarelse fra Fixflo
Having implemented Fixflo Plus & Fixflo…
Having implemented Fixflo Plus & Fixflo Blocks into companies you can immediately see the impact that the platform has for handling the complete repairs process. It provides total transparency for all concerned and is very intuitive to use. They work extremely hard to 'partner' with the customer to ensure you get most value from the platform.
They provide excellent informative online support pages along with short training videos. The Customer Support team of Lauren, Charlie & Jess are an absolute pleasure to deal with and deal quickly with any queries. They actively seek feedback and suggestions for future development of the platform and communicate changes well. As you may have gathered I am very impressed by Fixflo and would highly recommend them to any agents who want to enable technology to streamline processes & give complete transparency to their customers.

Besvarelse fra Fixflo
While I am sure this is an asset to the…
While I am sure this is an asset to the letting agent it is a right royal pain for the contractor. The user interface is dreadful, it is not very good with ios it's not good with safari, it flattens the battery. I changed to an Android phone, it now doesn't kill the battery but the rest is still the same. I have tried to work with this for a year or more now I'm no closer to getting the hang of it. My advise to the agents, don't bother if you don't want constant grief from your contractors.

Besvarelse fra Fixflo
Jessica has been a great help
Jessica has been a great help - Fixflo is a good software for property maintenance, and I am sure with the feedback of us Agents, it will only get better.

Besvarelse fra Fixflo
Great platform for reporting…
Great platform for reporting maintenance. Very easy to use. I also like that when a contractor is not "computer literate" that as an agent you can move the job along on their behalf. We are new to the software and any queries we have had so far Charlie has been by far the best support we could wish for.

Besvarelse fra Fixflo
Excellent customer service particularly…
Excellent customer service particularly from Charlie who answered my query and offered further help!
Super Duper
Easy to use for both us and the tenants. If there's ever a problem the staff are always helpful and polite.
All good.
Highly Recommend!
Really easy website to use for ourselves and the tenants. Very clear and rates the issue of how urgent too. Helpful members of staff who respond quickly and efficiently. Thanks to Charlie too, who has been great help recently!
Would highly recommend for any estate agents or private landlords like ourselves.
Helpful and Response
Really useful for both us as agents and our tenants. Charlie at Fixflo also really helpful and very responsive in setting everything up for us
Unsolicited emails causing disruption…
Unsolicited emails causing disruption to my business.
I've never subscribed to your emails so stop emailing me.
Amazing staff and amazing software
Amazing staff and amazing software.
Our company has been using this for over three years and we would not use anything else.
We like this system as a company as it keeps everything all in one place.
We like this system as a company as it keeps jobs correct and everything is on one system we get customer details Thro and can contact the agents all on one portal we use the fixflo Thro 2 separate agents and find it a good system to work with.
Fixflo is fantastic
Fixflo is fantastic, as a rule I feel all property management departments should have this software!
It helps us remain compliant and on top of our maintenance issues at all times.
Thanks guys!
Awesome and highly recommended.
Very useful 24hr service to tenants and …
Very useful 24hr service to tenants and provides good information and guidance, there are some good reporting features to see how many tenants have started to report a fault then stopped as they've received advice. Customisable to a certain degree. Probably work best if you can film and add your own videos, which is a feature available. has helped streamline our maintenance reporting procedures.
excellent system!
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