Fitzjohn Estate Agents Anmeldelser 

My experience with Fitzjohn Sales & Lettings regarding the return of my tenancy deposit has been extremely disappointing.
More than 15 days after the end of my tenancy, my deposit remains unresolved. Despite multiple follow-ups, I have received limited communication and no clear timeline for resolution.
The proposed deductions relate to repainting, despite the fact that the check-in inventory recorded existing marks and previous touch-up work when I moved into the property. The property was not handed over in a newly painted condition, and I hold dated photographs from both check-in and check-out that support this position.
Throughout the tenancy, I maintained the property in accordance with the tenancy agreement. The property was inspected by the agency on two separate occasions, and no concerns were raised. In addition, all rent payments were made in full and on time. The property was returned in a condition consistent with its state at the start of the tenancy, allowing for reasonable wear and tear after 12 months of occupation.
What has been most frustrating is the lack of progress and transparency. Despite providing evidence and repeatedly requesting a clear timeline, I am still waiting for a resolution. From a tenant's perspective, it is unreasonable for a deposit to remain effectively withheld for such a prolonged period without a defined timescale.
I would encourage prospective tenants to carefully document the condition of the property at move-in and move-out, keep copies of all inventories, and retain photographic evidence throughout the tenancy.
Based on my experience, I cannot recommend Fitzjohn Sales & Lettings and would think carefully before using their services.

​I cannot thank Hollie and the team at Fitzjohn Sales & Lettings enough for their incredible support in helping me secure my new home. From start to finish, Hollie was extremely professional, highly communicative, and went above and beyond to make sure everything was processed smoothly for our moving day. She made the entire renting process stress-free and straightforward. Excellent, reliable service from an amazing team. I highly recommend them

Kept well informed through our purchase and sale. One of the better estate agents I have used.

From start to sale in less than a week. Paul and his colleagues at Dogsthorpe were helpful, knowledgeable and efficient. We have no hesitation in recommending them.

They are absolutely untrustworthy
They tell you lies
They change their replies to your review to deny they know you!
Absolute scam
Avoid them if you don't want to be disappointed

Nothing but good things to say
Excellent communication from beginning to end
Managed viewings for us and kept as stress free as possible

We would highly recommend

Everything has beginning when estate agent inform us about STC house will be again available for sale because the vendor is not happy whith the previous buyer because the sale process is too slow, and as we look to buy a house, we can make on offer. After ours offer has been accepted, we start to spend money on all procedures(1690£).Few days before to exchange the contract,the vendors has had decided to not sale any more because they don't have were to move.When we've ask estate agent, why we didn't konw about from beggining, said that she thought we will not accept to buy the house!!

Hi Neil Stephenson Hampton office Peterbough

We are truly delighted to say a massive Thank You to Neil and his wonderful team for making the sale of our house go as smooth as clock work. The house sold within a few days of being on the market. You made it such an easy stress-free transaction for us. As we were overseas, I really anticipated no end of problems but I was totally wrong, you guys handled everything very professionally and kept us updated every step of the way. It is great to have good customer service

We have no hesitation what-so-ever recommending or telling anyone about Neil and his amazing team. Thank you, a million times over.

Kind regards

Bernadette & Douglas Leggett

Would not recommend Fitzjohn as a overall experience they sold the property but our circumstances changed so had to withdraw due to financial reasons they were great on the bases trying to gain the sale (There’s two sides to most people)but know there’s a penalty off £500 as stated in the terms and conditions which is fair but doesn’t have a facility to take a card payment all we can afford is to pay credit card at this moment in time (this isn’t pointed out in the terms and conditions) now we are having voicemails saying it’s being taken to a small claims court ..WOULDN’T RECOMMEND I haven’t questioned your ability I’ve questioned your Integrity ringing a lady that has lost her husband and who is frail and informing her you would be taking it to a small claims court ..

For my first foray into being a landlord I used Fitzjohn as my agent and have not regretted it for a moment. They have handled the whole process in a highly professional way - finding a lovely tenant in just a couple of days, getting references, contracts, deposits, collecting rent and generally managing the the whole process. It has taken all my worries about renting out away. For anyone renting out a property you would be pushed to find better.