Nathan was brilliant. He was super friendly, funny, efficient, and genuinely lovely to deal with. He made the whole insurance process feel easy and stress-free, explaining everything clearly and going... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Lewis was very helpful offering to call me from an online chat and sorting out our renewal making sure our policy had the same amount of cover as last year. He was very knowledgeable and made me feel... Se mere
Rang up to cancel my renewal quote but ended up re-newing for another year. Joel explained everything in detail, I didn’t realise how much I was covered for. I even got a bit of a discount for being a... Se mere
I'm in my 90's. An old man with rather poor hearing and extremely short of any computer skills but I needed to make an altercation to my home insurance. Rang your number a lady answered, listened to m... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
first2protect.co.uk
Skrevet af virksomheden
- About Us
- We specialise in Property Insurance and believe in providing sound advice and above all, insurance products that our customers can claim on.
- Our Purpose
- We strive to deliver best in class service through our people, by providing specialist property insurance advice and a convenient solution primarily to customers undergoing a property transaction.
- Our Culture
- Our culture is centred around People. We're always searching for ways to do things even better, providing you with the best service and solutions possible. Our four core values, created by our employees, are more than just words. They shape our culture and guide our behaviours in everything we do. They bring us together. And how we live them every day inspires us all.
- Our Core Values
- We put People First; giving selfless consideration to our Customers, Colleagues and Partners. We strive for Continuous Improvement of our service, People, brand and products. We Take Ownership by being pro-active and delivering on promises. We Enjoy the Journey by being positive, seizing opportunities and celebrating achievements.
Kontaktoplysninger
1st Floor, Keble House, Southernhay Gardens, EX1 1NT, Exeter, Storbritannien
- 01392 849750
- customerservice@first2protect.co.uk
- www.first2protect.co.uk
4,9
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra First2Protect
Thank you for your feedback!
We’re delighted to hear you found the service precise, well explained, and extremely helpful. We really appreciate your kind comments and are thrilled we could assist.
Knowledgeable staff good customer…
Knowledgeable staff good customer service
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your feedback. We’re pleased to hear you found our team knowledgeable and that you received good customer service. Your comments are very much appreciated.
Rebecca was really helpful
Rebecca was really helpful. I don’t usually stay with the same insurance company but I think I will be this time round.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Rebecca was so helpful and made such a positive impression. It’s especially great to know you’re considering staying with us—your trust means a lot, and your feedback will be shared with her.
Very helpful
Very helpful. Understood what I wanted to do first time.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your feedback. We’re pleased to hear we understood your needs straight away and were able to help efficiently. Your comments are very much appreciated.
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear you received such friendly and helpful service. Your kind feedback is very much appreciated.
I love their systems are so intelligent…
I love their systems are so intelligent and connected that they know who is on the phone before you speak ...Good one !!
I spoke to a very professional chap called James who dealt with my query quickly and professionally.
I'm very happy with this companies service and that they train their staff so well
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear you found our systems efficient and that your experience felt seamless from the start. It’s great to know James handled your query quickly and professionally, and that you’re happy with the service and support provided. Your kind feedback is very much appreciated and will be shared with him.
Nathan was super helpful and easy to…
Nathan was super helpful and easy to get along with
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Nathan was helpful and easy to get along with, making your experience a positive one. Your feedback is very much appreciated and will be shared with him.
Very happy today.
Very happy with the service I have received today, very caring and kind, thank you.
30. juni 2026
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear you received such caring and kind service and had a positive experience with us. Your feedback is very much appreciated.
Great experience with Nathan made…
Great experience with Nathan made everything so easy
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Nathan made everything easy and that you had a great experience. Your kind feedback is very much appreciated and will be shared with him.
Building’s Insurance
I made contact and asked for a competitive quote as soon as possible. This was organised straightaway. I received a call back within an hou of my enquiry and I am very satisfied with the service, the responsiveness and the quote and would highly recommend
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
-Thank you for your review. We’re pleased to hear your enquiry was handled quickly and that you received a prompt call back with a competitive quote. It’s great to know you were satisfied with both the responsiveness and the service provided. Your recommendation is very much appreciated.
5 star service from Ines Bento today 👍
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear you received 5-star service from Ines Bento. Your kind feedback is very much appreciated and will be shared with her.
Quick and Seamless
I had to make a manual payment today. It was quick and seamless. I didn't wait too long. Happy with today's service. I was helped by Lori
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re pleased to hear your manual payment was handled quickly and seamlessly, with minimal waiting time. It’s great to know Lori provided helpful support—your feedback is very much appreciated and will be shared with her.
Very helpful
Very prompt answering and very helping with completing our query today
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your feedback. We’re pleased to hear your query was handled promptly and that you found the team helpful in resolving it. Your comments are very much appreciated.
Nathan was so helpful
Nathan was so helpful. Everything was explained, he was friendly and calm.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Nathan was so helpful, explaining everything clearly while remaining friendly and calm throughout. Your kind feedback is very much appreciated and will be shared with him.
I spoke to jamie about my homes…
I spoke to jamie about my homes insurance, he made the experince easy and comfortable for my first time navigating home insurance.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Jamie made your first experience of arranging home insurance easy and comfortable. Your kind feedback is very much appreciated and will be shared with him.
Me and my partner just moved into to…
Me and my partner just moved into to our first property. I received a phone call from Jamie who was really professional and very helpful and he was very kind. Thank you for all your help Jamie
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Jamie was professional, helpful, and kind, making your experience a positive one as you settled into your first property. Your kind feedback is very much appreciated and will be shared with him.
Rosemary was very knowledgeable and…
Rosemary was very knowledgeable and professional, thank you for helping us get a great deal on our home insurance.
29. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Rosemary was knowledgeable and professional, and that she helped you secure a great deal on your home insurance. Your kind feedback is very much appreciated and will be shared with her.
James was friendly and professional.
James was friendly and professional.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re pleased to hear that James was both friendly and professional during your interaction. Your feedback is very much appreciated and will be shared with him.
Very positive and come back to you…
Very positive and come back to you quickly with quotations. I had a bespoke specialist insurance requirement and they were able to source this for me and get me a quote.
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear you found our service responsive and that we were able to meet your specialist insurance needs with a tailored quote. Your kind feedback is very much appreciated.
Absolutely wonderful telephone manner
Absolutely wonderful telephone manner, explained everything clear and easy to understand. Helped me with everything I need for as a first time buyer 🙂 thankyou Evelyn
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra First2Protect
Thank you for your review. We’re delighted to hear that Evelyn provided such a positive experience, explaining everything clearly and making the process easy to understand. It’s especially great to know she was able to support you as a first-time buyer. Your kind feedback is very much appreciated and will be shared with her.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.