They don’t call back, it took days to talk to someone who “knew” about the product I purchased then couldn’t answer a simple question about the mounting base. Said they would call back. They didn’t.... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Safety gloves I ordered are great and were a great price delivery cost was very high however especially for a light package. When checking out dpd next day delivery was the only option?? Would have ra... Se mere
Virksomheden har svaret
I found out (too late) that the company who make North Honeywell Respirator filters deliver for FREE. You charged me £5.94!! The filters do not fit my mask (EN140 NORTH RP1620/2) No way of checking t... Se mere
Virksomheden har svaret
Placed an order, but a day later still haven't received any confirmation. Have since tried to contact them to find out if the order went through but the contact form won't send. No other way to conta... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
The best in PPE and safety equipment delivered to your door FAST. 3M, Ansell, Truetouch, Moldex and more - all the brands you trust in one place. Shop now for your business.
Kontaktoplysninger
Storbritannien
- sales@express-safety.co.uk
- www.express-safety.co.uk
1,5
Dårlig
42 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Horrible Service
They don’t call back, it took days to talk to someone who “knew” about the product I purchased then couldn’t answer a simple question about the mounting base. Said they would call back. They didn’t.
Took me 3 phone calls to try and cancel the order but had to get Zip to file a claim.
28. maj 2025
Uopfordret anmeldelse
Went to order a part that weighs 6oz…
Went to order a part that weighs 6oz and can fit in a 6 inch padded envelope. To ship to Portland they want 120 Canadian Dollars. I asked them about it via chat and they said that is the cost and then added they don't ship to the US.
6. februar 2024
Uopfordret anmeldelse
Ordered few items and was delayed due…
Ordered few items and was delayed due to COVID19. Customer service was very responsive and order was delivered with in the time specified. Thanks!
8. juli 2020
Uopfordret anmeldelse
Poor customer service
I have sent at least 3 emails since March to request a return and I still have not heard back since to facilitate the return and refund.
20. maj 2020
Uopfordret anmeldelse
Placed an order on 23rd of March
Placed an order on 23rd of March. Site closed 24th March and said it would honour all sales up to 24th. Still havent received my order. Have sent them multiple emails. Yet to receive an email. Down 45 pounds. Disappointing experience.
Update** 12th of May. Still havent received the product. Did not get a reply to my email in regards to a refund.
11. april 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Hello. I am sorry to hear this. Your emails should have been replied to as our customer service team is working remotely. I can only apologise for this.
Please could you confirm to me whether or not you have yet received your order?
Many thanks
Ben
Good customer service experience and reliable product
Emailed the sales team about my order and immediately got a reply. Order was a bit delayed but for understandable reasons. The rep was very helpful to get my order delivered in time.
11. marts 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for the kind review, Jenny, and we're delighted we were able to get you sorted out in spite of the delay, for which we apologise, of course.
Price increases due to Global Health Pandemic!
The listing said 10 face masks.
I received just one (1)
Customer service said, it was meant to be just one.
For £16 a face mask... over £23 with delivery...
This is price hiking due to the Global Health Crisis... I will be returning my order and never use Express Safety EVER AGAIN!
7. marts 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Hello Toby
We're sorry you feel this way. I have checked your order and the listing and it states clearly it was for one mask so I'm not sure where the confusion has come from.
Obviously we understand your concern, and apologise for the confusion.
It was perfect
7. marts 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for your very kind review, Dimiter. We hope to serve you again soon.
Besvarelse fra Express Safety
Happy to help, Tati, and thank you for the great review. Hope to serve you again soon.
Good experience overall
There was a minor delay in my delivery, but they did take steps to remedy that (with a little encouragement on my part).
Otherwise, they responded quickly to emails, and supplied the products I ordered in the condition I expected them in. I won’t hesitate to order from them again.
13. februar 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for the review, Carlo, it is very much appreciated. Apologies again for the delay on your order - we'll do better next time!
Good products
10. februar 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for your kind review, much appreciated. Hope to see you again soon.
Excellent service
The post is really fast and the customer service is excellent!
5. februar 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
An incredible review, thank you so much, Lei Hou. Hope we can serve you again soon.
Besvarelse fra Express Safety
Thank you very much for your kind review, Yi Du. It was a pleasure to serve you and we hope to see you again soon.
Great service but a little disappointed…
Great service but a little disappointed that the free delivery amount wasn’t made clear before placing the order.
26. januar 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for the kind review, Robert. We'll take a look at the positioning of our Free Shipping offer and see if we can make it more visible than currently. Appreciate the feedback.
Excellent service at competitive price.
19. januar 2020
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for the great review, it is genuinely appreciated. Hope to see you again soon. :)
Good product at a great price!
24. december 2019
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for the kind review, Neil, it is much appreciated and we hope to serve you again soon.
Satisfied Customer.
Satisfied Customer.
A wide range of products to choose from, competitive pricing, next day delivery and a reward system as well.
26. november 2019
Uopfordret anmeldelse
Besvarelse fra Express Safety
What a great review, thank you Dixon, very much appreciated and I hope we can serve you again soon.
Good prices and fast delivery
9. oktober 2019
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for the kind review, Alexander. Hopefully we'll see you again soon.
Fast delivery and good product
3. oktober 2019
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for the 5-star review, Kim, much appreciated. Hope to see you again soon!
Safety gloves seem pretty flimsy
Safety gloves seem pretty flimsy
Don’t know how long they will last
Could have bought them cheaper in b and q
I paid over £13.00 for 12 pairs of gloves
Delivery cost the same as gloves packaged in a box
Twice as big as necessary
Some companies would deliver for free
30. september 2019
Uopfordret anmeldelse
Besvarelse fra Express Safety
Thank you for your review and valuable feedback, Philip.
In general we've had fantastic reviews of the TrueTouch "Work Black" gloves and I hope you find that, with use, they are more durable then they may appear.
With regard to prices, B & Q don't sell gloves lower than a pound a pair (online at least) and, from a quick inspection, none of them offer the same level of certified protection as the TrueTouch. If you can provide a link to a comparable pair at a cheaper price than 69p I would be grateful!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.