Evans Halshaw - Ford Chester Anmeldelser 

601
TrustScore 4 ud af 5

4,2

Sovereign Way, CH1 4QJ Chester, GB


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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Chester branch Absolutely hopeless saw a ford ranger on auto trader went down to see if we could test drive the salesmen said sorry it is awaiting prep can we have a look inside sorry I can’t find t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by Jam... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Rachel was super in the way she looked after us. She sent us possible vehicles she could get in for us. Knowledgeable about the car we ended up buying. Helped as consider different specs without being... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Received fantastic service from Phil when purchasing a used Fiesta. He made sure the deal was right for me. I would highly recommend.

Virksomheden har svaret


Virksomhedsoplysninger

  1. Bilforhandler

Skrevet af virksomheden

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Skrevet af virksomheden

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

601 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,2

Alle anmeldelser

(601)

5.349 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
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Bedømt til 5 ud af 5 stjerner

Excellent service from Daniel Burns

Excellent service from Daniel Burns. Sorted everything and drove away same day. Would recommend

31. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Miss Southern,

We're happy to hear that you had such a positive experience with Daniel.

Thank you for recommending our services; we appreciate your feedback and your business.

Evans Halshaw Customer Services

Bedømt til 4 ud af 5 stjerner

Thanks to James for knowledgable help…

Thanks to James for knowledgable help in buying second hand car for daughters b’day. Will get 5 stars after we’ve run it for a while !

31. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Colin,

We're happy to hear that the car-buying experience was helpful, and we appreciate your feedback.

We hope your daughter enjoys her birthday gift!

Thanks for your review.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Peace of mind, excellent customer service

Buying my new used car from Evan’s Halshaw Chester was a really good experience. I felt confident in the quality and pricing, and each step towards buying my new car was straightforward and easy. Particular thanks to Phil Holding for his excellent customer service, he was friendly and approachable, and made the whole experience smooth and comfortable. Thank you!

17. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hello Amy,

We appreciate you taking the time to share your positive experience.

We're happy to hear that buying your car was straightforward and easy.

We are glad that you found the customer service received from Phil excellent and the experience smooth and comfortable.

Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Amman was understanding and pleasant…

Amman was understanding and pleasant throughout our visit he was most helpful

12. juli 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Cal,

We're happy to hear that your visit was so positive, and we appreciate you acknowledging the helpfulness shown during your experience from Amman.

Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Car purchase

Recently purchased a car from Andy Shepherd. Was brilliant customer service from start to finish. I have never purchased a car from a main dealer before, both Andy and Sophie explained fully the process when I was applying for finance and all my options. The car was ready for me to collect within a few days and was extremely clean! Would not hesitate from buying from her again. Thank you Andy and Sophie

27. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hello Izzy,

We appreciate your positive feedback regarding your recent car purchase.

We're happy to hear that you received brilliant customer service from Andy and that the process was thoroughly explained.

We are so glad the car was ready quickly and clean for collection.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

First Rate Service

Purchased a car from Evans Halshaw and received first rate service. Phill Holding truly went above and beyond my expectations, I was collecting my new car on my birthday and he had arranged the car to decorated with a banner in the showroom on collection and even left a birthday gift in the car too.
Great service all round, highly recommend!

29. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hello,

We're happy to hear that you received first-rate service from Phill.

It's wonderful that your expectations were exceeded and that your car was decorated for your birthday.

We appreciate your recommendation!
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Phill was great with helping us buy our…

Phill was great with helping us buy our new car. Amazing experience highly recommend the guys at evan halshaw they're all so lovely and helpful. We're very grateful thank you so much.

18. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hello Victoria,

We're happy to hear that you had a great experience and that Phill was so helpful during your new car purchase.

We appreciate your recommendation and thank you for your gratitude!
Evans Halshaw Customer Services

Bedømt til 1 ud af 5 stjerner

Dealership has sent numerous emails to…

Dealership has sent numerous emails to me, via a thid party mail drop service, for a vehicle I've never owned. Presumably, the owner hasn't received that information. With no contact details for any of the related parties, I've opted out of their communication - but it keeps coming.

19. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hello,

We are sorry to hear that you are receiving unwanted emails.

Please can you email us at service.followup@evanshalshaw.com with a copy of these emails so we can look into this further for you and get your details removed from our systems.

Thank you,
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

We had Phil helping us make our car…

We had Phil helping us make our car purchase. He made the experience extremely easy for us, he was kind, efficient and so helpful. We are very happy☺️ Thank you!

6. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Laura,

We are happy to hear that your car purchase was extremely easy, and that you found Phil to be kind, efficient, and helpful.

Evans Halshaw Customer Services

Bedømt til 1 ud af 5 stjerner

Management dont care

I bought a car from Evans Halshaw Chester at the end of September, and honestly, the after care experience has been really disappointing.

The air con is not working and this will cost me £500+ to be fixed, the sales person Chelsea said she disagreed with me in so much the car would have been checked before sale, but who uses air con in the winter!

I got in touch with a few people, including Head Office with no response, so after a few chasers, I was called by Cara, as the manager didnt even bother replying to me emails, let alone call me himself. Cara herself was beyond rude, didnt let me speak and continually interrupted me by saying i needed to let her finish!
I asked for proof of the air con being checked and i was sent an email will jargon on, then followed up by a green report, no detail to it, anyone can do a tick box

The air con wont hold gas as there is a leak somewhere

I paid for a warranty - which said it covered allsorts but but not the air con.

I’ve got outstanding email chain to customer service, the management at dealership and the main Head office all without reply.

I was promised the service department would call me and still waiting this has all been since April 2025.

I’ve been left feeling really let down.

This isnt the first car ive bought from Evans Halshaw, but it will be the last, I wouldn’t recommend Evans Halshaw Chester to anyone.

24. april 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi,

We're disappointed to see you haven’t had a positive experience.

Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.

Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.

Thank you,
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Phill was a top man

Phill was a top man! Cannot thank him enough from 1st phone call to completion I went to get an idea of what I can get and souley because of him I got a new car! Credit to the company and staff are all welcoming also shout out to my gal Sophie who was a pleasure to speak to !!! Thank you so much highly recommend

4. juni 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi,

We're happy to hear that you had such a positive experience!

We appreciate your kind words and are glad that Phill and Sophie made the process so smooth for you.

We'll be sure to pass along your compliments.

Thank you for recommending us!
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Great service from Chelsea

Chelsea was great to deal with & explained everything clearly. She was able to deliver the car to us at home even though we were not local. Excellent service, thank you.,

23. maj 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Linzi,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards,
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

I phoned Evans Halshaw and spoke to…

I phoned Evans Halshaw and spoke to Phil. He was very helpful, and went beyond what I would have expected.

12. maj 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Jane,

We're delighted to hear about your positive experience with Phil.

It's wonderful to know he went above and beyond to assist you.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Could not have been treated better.

Could not have been treated better.
The whole process of buying a car was made simple and painless.

14. maj 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Colin,

It's our goal to make the car-buying process as smooth and enjoyable as possible.

Thank you for sharing your feedback.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Phill Holding made it seem easy and relaxing.

Phill Holding made the experience of buying my new care so straight forward and hassle free.

7. maj 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Stephen,

Phill strives to make the car buying process as smooth and enjoyable as possible for our customers.

Thank you for sharing your feedback.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Met with Amman last week to sell my…

Met with Amman last week to sell my vehicle, he provided a competitive rate for the sale of my car. He was very friendly and professional and a delight to deal with.

Amman handed us over to Jamie for the handover of my vehicle a few days later and he was equally as friendly and professional.

The whole process has been seamless and I would highly recommend selling your car to Evans Halshaw.

3. april 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Rachel,

Thank you for your kind words.

We are delighted to hear that you had a positive experience selling your vehicle.

We strive to provide our customers with a seamless and enjoyable experience.

We are proud of Amman's commitment to professionalism and customer service.

We appreciate your recommendation and are glad you found the process easy.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Phill was very helpful

Phill was very helpful. I asked for an honest video showing any marks, scratches etc of a car I was interested in for my son. Phill sent a video showing exactly that. Even showing the tiniest of scratches. This is something you don’t often find from a car dealer. I would definitely recommend buying a car from him.

18. marts 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Darren,

We appreciate your kind words about Phill's dedication to providing transparent and detailed information.

It's great to hear that he went above and beyond to ensure you had all the information you needed to make an informed decision.

We strive to provide exceptional customer service and are pleased that you found it here.
Evans Halshaw Customer Services

Bedømt til 3 ud af 5 stjerner

Be open and honest when quoting had two…

Be open and honest when quoting had two quotes neither had hidden charge which I had no other option but to pay when I went for service which they only told me when I arrived felt conned.this is a shame as staff and service was good

25. marts 2025
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi,

We appreciate your feedback and understand your frustration with the unexpected charges.

We strive for transparency in our pricing and will review our processes to ensure clarity for all customers.

We're glad you enjoyed the staff and service.
Evans Halshaw Customer Services

Bedømt til 5 ud af 5 stjerner

Very good experience

The whole process of buying a used car (Renault) from Evans Halshaw Chester ran very smoothly. My Sales Executive, Chelsea Thompson, couldnt have been more helpful.

18. marts 2025
Uopfordret anmeldelse
Evans Halshaw - Ford Chester-logo

Besvarelse fra Evans Halshaw - Ford Chester

Hi Alison,

We are thrilled to hear you had a positive experience buying your Renault.

We're delighted to know that Chelsea provided excellent service.

Evans Halshaw Customer Services

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