Orbital Shoppping Park, Thamesdown Drive, SN25 4BG Swindon, Wiltshire, GB


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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Brilliant service. Booking, testing and results in time frame. Could not ask for anything better. Recommended to friends too. Yes I was very pleased with the booking process, going for my appointme... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

My test was lost after I done the test at a test centre. No explanation on just theses things happen. I only found out the night before my travel day after I rang. Randox saved the day as I was able t... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Booked a PCR test in Swindon, the test centre was locked when I arrived 15 mins before my test. Spoke with customer services who were attempting to speak with the area manager as this was not an isol... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really straightforward to arrange, helpful team at the test site and results really quick so was very reassuring thank you

Virksomheden har svaret


Virksomhedsoplysninger

  1. Diagnosticeringscenter
  2. Medicinsk laboratorium

Om Eurofins - Swindon

Skrevet af virksomheden

Eurofins. World Leader in Testing for Life.

55 000 employees. 900 laboratories. 50 countries.

Eurofins Scientific is an international Group of life sciences companies that provide a unique range of analytical testing services to clients across multiple industries.

The Group believes it is the global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.

With 55,000 staff across a network of more than 1000 independent companies in over 50 countries generally specialised by end client markets and operating 900 laboratories, Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as develop and carry out innovative clinical diagnostic testing services.

As one of the most innovative and quality-oriented international companies in its industry, Eurofins is ideally positioned to support its clients’ increasingly stringent quality and safety standards and the increasing demands of regulatory authorities and healthcare practitioners around the world.

If you are looking for our COVID-19 Response, click the below links

TrustPilot Review Page

Book a Test

Trustpilot Covid Test Booking


Kontaktoplysninger

  • Orbital Shoppping Park, Thamesdown Drive, SN25 4BG, Swindon, Wiltshire, Storbritannien

3,6

Middel

TrustScore 3.5 ud af 5

8 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

Good service

24. januar 2022
Eurofins - Swindon-logo

Besvarelse fra Eurofins - Swindon

Good afternoon

Thank you for leaving a review.

We’re delighted to read your positive comments about our testing service, and we are glad that you had a pleasant experience.

Kind regards
Jane at Eurofins


Bedømt til 5 ud af 5 stjerner
Eurofins - Swindon-logo

Besvarelse fra Eurofins - Swindon

Good Morning,

Many thanks for taking the time to leave your review.

I'm delighted that you found the booking process easy to follow and had your results quickly. I hope that this took some unnecessary stress out of your travel plans.

We hope you chose Eurofins again for your testing needs!

Best Wishes,
Mark at Eurofins

Bedømt til 5 ud af 5 stjerner

Brilliant service

Brilliant service. Booking, testing and results in time frame. Could not ask for anything better. Recommended to friends too.

Yes I was very pleased with the booking process, going for my appointment, tKing the test and getting the results. Everything was so easy and smooth that I told my collard some of them canceled their appointments at other places and booked with Eurofins. Loved the service. Thank you.

23. november 2021
Eurofins - Swindon-logo

Besvarelse fra Eurofins - Swindon

Hello Jyoti,

Thank you for your 5Star review and feedback it is great to hear that you found the process a positive experience.
Your feedback is important to us and will be passed on to our staff.

All the best,
Kaylee at Eurofins

Bedømt til 1 ud af 5 stjerner

My test was lost after I done the test…

My test was lost after I done the test at a test centre. No explanation on just theses things happen. I only found out the night before my travel day after I rang. Randox saved the day as I was able to do a 3hr test but the inconvenience of me travelling to Heathrow and anxiety was bad as I could have lost a £750 air ticket.

23. november 2021
Eurofins - Swindon-logo

Besvarelse fra Eurofins - Swindon

Good Afternoon ,
Thank you for taking time to leave us feedback on your recent experience with Eurofins. To allow us to investigate this matter further could you please email us in at COVID19administration@eurofins.co.uk
Kind Regards,
Sandra at Eurofins.

Bedømt til 1 ud af 5 stjerner

Booked a PCR test in Swindon

Booked a PCR test in Swindon, the test centre was locked when I arrived 15 mins before my test. Spoke with customer services who were attempting to speak with the area manager as this was not an isolated incident. After waiting over an hour and feeling very stressed I needed to rearrange with another company.

23. november 2021
Eurofins - Swindon-logo

Besvarelse fra Eurofins - Swindon

Hi Claire,

Thank you for getting in touch regarding your experience at our sampling site.

I am very sorry to hear that this occurred when you attended your appointment. It is not what we expect our customers to deal with and I can only apologise for the inconvenices this caused you.

If you could please get in touch and contact us on 01925 980595 or covid19administration@eurofins.co.uk we will be able to respond to you in full.

I look forward to hearing from you soon.

Best Wishes,
Mark at Eurofins

Bedømt til 5 ud af 5 stjerner

On time

On time, smooth process and prompt notification.

19. november 2021
Eurofins - Swindon-logo

Besvarelse fra Eurofins - Swindon

Hello,

Thank you so much for your review.

I am so pleased to hear you appreciate the service provided to you, we have working incredibly hard throughout these times to ensure our customer's have a great experience.

Have a great weekend.
Kaylee at Eurofins

Bedømt til 5 ud af 5 stjerner

Really straightforward to arrange

Really straightforward to arrange, helpful team at the test site and results really quick so was very reassuring thank you

18. november 2021
Eurofins - Swindon-logo

Besvarelse fra Eurofins - Swindon

Hello Caroline

Thank you for giving us your review we really appreciate that. We are pleased to hear that you found the team at the test site in Swindon helpful and you found the test straightforward to arrange.

We are pleased to hear that you got your results back quickly as well

We hope that we can be of service to you again in the future

Kind Regards

Joyce at Eurofins

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