June was an absolute pleasure to deal with. She was warm, friendly, and incredibly helpful throughout the entire experience. She took the time to listen carefully, answered all my questions with patie... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sharing appreciation for the company ERS. Admittedly I made a mistake with my claim in the beginning. However, after speaking with a wonderful colleague (J) she really listened and understood the p... Se mere
Virksomheden har svaret
I had a bad experience when having a new windscreen fitted through my insurance using national windscreens. When contacting ERS they was extremely helpful in resolving the issue swiftly. Big thanks... Se mere
Jacob really helped us today when we were stressed out about reporting a road traffic accident. He went above and beyond by reassuring us, showing great customer service and patiently reassuring and t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
ERS is the UK's largest specialist motor insurer with an A+ rating. We recognise that for some, motor insurance is more than just a must-have; it's a way of taking care of what stands at the heart of their passion or livelihood. For these people, standard insurance isn't enough. That's why we work exclusively with motor insurance brokers to help get under the skin of the most difficult insurance risks, helping build products to meet their customer’s needs. We are at the start of a period of profound change in the motor world. Vehicles are more connected, intelligent, and accessible than ever. It is thought that by 2050, transportation will be dramatically different in urban areas, as more and more people opt for shared travel / shared ownership, and Mobility as a Service (MaaS) takes shape. As the UK’s largest specialist motor insurer, we have immersed ourselves in this changing world, learning and adapting to provide our brokers with the insight and specialist cover that their clients require along the journey of future mobility. Our new Class of business, Motor Innovation is designed for the vehicles of tomorrow; from autonomous cars and connected vehicles to insurance embedded into platforms and insurance cover for limited durations Discover more at ers.com
Kontaktoplysninger
30 Fenchurch St, EC3M 3BD, London, Storbritannien
- communications@ers.com
- www.ers.com
ERS Insurance Products
4,7
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly and efficient.
20. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
ERS is always a great company to deal…
ERS is always a great company to deal with. You get to speak to a real person and they are always so helpful, polite and friendly.
18. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
I called to see if the claim form I…
I called to see if the claim form I sent had been received and it was confirmed it had not and Lisa Picton took the details and set the claim up over the phone and made the experience quick and easy and she was very friendly and helpful.
17. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Dealing with an accident abroad.
The hole experience was made so easy.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
First Class Service from June Denis
First class service from June Denis in the new claims team, always a pleasure to hear her lovely voice and always happy to help. Keep up the good work June.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Very professional and helpful.
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
POLITE AND EFFICIENT REPRESENTATIVES…
POLITE AND EFFICIENT REPRESENTATIVES WHO HELP AS MUCGH AS THEY ARE ABLE
12. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Super efficient and patient agent.
Super efficient and patient agent.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Raising Claim
So far, our claim has been handled very efficiently.
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
I would just like to take time out to…
I would just like to take time out to thank Jayna for your help today
Running through what was going to happen what needed to be done
So once again thank you very much
Brian Hopkins:-))
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
June Dennis helped me complete my first…
June Dennis helped me complete my first ever claim. She was very patient and very pleasant to speak with throughout the process. Thank you very much for your help.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Stay away
Theft on the 30/31 of December made loads of calls then sent to a company call Brown sword very rude made you feel like a criminal no compassion at all at one stage when I spoke to them it came across that I was lying i made complaint I was offered a £75 good will gesture which I refused all I want is my claim sorted just had call today to say still being investigated no time frame given total unreliable not professional 2 months with out a vehicle and counting
More public transport costs they don't care stay away
31. december 2025
Uopfordret anmeldelse
Besvarelse fra ERS
Hi,
We are sorry to hear about your recent experience with ERS. We have requested some further information from you via Trustpilot so that we can look into this further for you.
Thanks,
ERS Team
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Great experience from June Dennis
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
It was handled professionally with a…
It was handled professionally with a very friendly member of staff.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Impressed with customer service
Lisa was extremely professional and efficient.
24. februar 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Helpful advice and care.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Emily who spoke to me was very helpful
Emily who spoke to me was very helpful, she answered my stupid questions and made the whole process a very easy experience for me. Great service
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra ERS
Hello,
Thanks for taking the time to leave us a review. We're glad to hear that you are happy with our service.
The ERS Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.