Excellent customer service, I highly recommend English Heritage online shop. The website was easy to use, with plenty of choice and ordering was easy, checkout was simple and quick to use. The items I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I completed an order but did not make a purchase! It seems the listings on the EH website were inaccurate so the order did not proceed and I was refunded. Apparently there were known technical issues... Se mere
Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey). Swiftly found the guidebook onlin... Se mere
My order was easy to place and dispatched quickly. It was delivered on time and the packaging was sufficient to ensure it's safe delivery. The soft toy is gorgeous and made to a high standard and the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker. The proceeds from the sales of our range of gifts and items on our online shop such as children’s toys, books, jewellery and collectables will go towards the upkeep of the properties throughout England.
Skrevet af virksomheden
Kontaktoplysninger
4,3
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Impressive Snow Globe
Easy to order online. Delivery fast and efficient by Royal Mail. The Snowglobe is very well made. Heavy as made of glass. But I love it.
31. juli 2025
Ease of ordering and quick delivery…
Ease of ordering and quick delivery with excellent packaging. Only downside was the delivery charge which was almost the same price as the guide ordered.
25. juli 2025
Excellent
Excellent delivery and notification of arrival time
Well packed and delivered on time
25. juli 2025
Communication was excellent.
The messages before delivery of the purchased item were great and up to the minute. When there was no answer the first day, the communication to re-book another delivery time was immediate. Phone numbers were rung! Thank you for the safe delivery of the item, which was a present.
22. juli 2025
English Heritage Red Guides
English Heritage Red Guides are excellent. Hopefully they will re-issue their remaining 'short' guides as 'Red Guides' as soon as possible.
15. juli 2025
Fast delivery with good communication…
Fast delivery with good communication and packaging
15. juli 2025
Disappointed
On July 13th I ordered a Bolsover Castle guidebook to be sent to my daughter and after I had completed the order I realised that on 12th I had purchased the newest version on our visit to the castle. So I immediately emailed to ask that they ensure to send the latest version with the walking guide at the back. I received an automated reply saying someone would respond in 3 working days. They haven't.
When they opened on the Monday I telephoned only to get an answer machine asking to leave details and someone would get back to me. They haven't.
The guidebook arrived within a few days But it was the older version, so annoying and disappointing too.
Not quite the high service we have come to expect from English Heritage. In contrast the staff in the shop at Bolsover Castle were extremely helpful.
14. juli 2025
Uopfordret anmeldelse
I wanted four Roman coasters
I wanted four Roman coasters
I couldn’t find them on the website
So in the end I bought something else
14. juli 2025
Lovely material and embroidery design
Lovely material and embroidery design. Just what I wanted.
11. juli 2025
Quick service
Got the product I wanted (which I couldn’t get in English Heritage shops) and quick delivery. Only drawback is you have to pay for postage!
7. juli 2025
Easy to use online shopping
Easy to use online shopping. Good product range.
Prompt delivery of items ordered
6. juli 2025
A mixed order of 12 preserves and jam…
A mixed order of 12 preserves and jam was handled without any problems. Each jar was individually wrapped to avoid damage. Delivery time was notified in advance. A faultless process.
2. juli 2025
I received the product that I ordered
I received the product that I ordered, and it was in excellent condition. Delivery was quick.
28. juni 2025
Items seem to take quite a long time to…
Items seem to take quite a long time to process
30. juni 2025
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