Excellent customer service, I highly recommend English Heritage online shop. The website was easy to use, with plenty of choice and ordering was easy, checkout was simple and quick to use. The items I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I completed an order but did not make a purchase! It seems the listings on the EH website were inaccurate so the order did not proceed and I was refunded. Apparently there were known technical issues... Se mere
Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey). Swiftly found the guidebook onlin... Se mere
My order was easy to place and dispatched quickly. It was delivered on time and the packaging was sufficient to ensure it's safe delivery. The soft toy is gorgeous and made to a high standard and the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker. The proceeds from the sales of our range of gifts and items on our online shop such as children’s toys, books, jewellery and collectables will go towards the upkeep of the properties throughout England.
Skrevet af virksomheden
Kontaktoplysninger
4,3
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Christmas cards never arrived, don't bother
Bought some Christmas cards, payment taken immediately, but over a week now and still no sign. I have contacted English Heritage but only received an automated reply. I will get my money back through my credit card eventually but abysmal service, don't bother.
26. november 2025
Besvarelse fra english-heritageshop.org.uk
Dear Samantha Joiner,
We are sorry to hear about your recent ordering experience. Recently, we moved warehouses, which lead to a lot of technical issues with stock settings. We are deeply sorry for any inconvenience caused. If you would like a discount code of your next order, please reach out to ehonlineshop@staciuk.com, explaining the situation, to receive a discount code for this.
Easy online purchase process
Easy online purchase process. Prompt delivery with regular updates on delivery schedule. Arrived safe and on time.
25. november 2025
Quick delivery and in perfect condition
20. november 2025
Easy to order, great product, fast delivery
Easy to order. Product is great quality and as expected. Prompt delivery and good communication about progress of delivery
20. november 2025
Good offer
Good offer, great selection and easy to place order, but goods haven’t arrived yet so can’t comment on them
18. november 2025
Very quick delivery
Very quick delivery - item arrived in good condition.
Nice to have a guidebook to somewhere I can no longer get to.
16. november 2025
The best wines & meads
The best wines and meads I have ever tasted. I buy them all every time I’m having a party. 🥳 I will never buy a different brand. English heritage are the best.
16. november 2025
I haven't received the item yet after a…
I haven't received the item yet after a week
10. november 2025
Good service
It was easy to find what I wanted on the website: the ordering was some. The books arrived very quickly and in perfect condition.
12. november 2025
Poor communication
At payment I tried to input my membership number it kept saying invalid number. I emailed the shop asking why it kept saying invalid number but as yet no reply.
Not great service
10. november 2025
I was really impressed
I was really impressed with how fast the product arrived . Good quality aswell .
I would recommend this shop .
2. november 2025
Cherry wine 🍷
I ordered some cherry wine that I tried when visiting Carlisle castle. The delivery was quick and detailed by DPD . Looking forward to be ordering more wine 🍷
22. oktober 2025
Tintagel Statue
Great Quality and because of the sale it was a great price - I bought the statue at Tintagel price £50 reduced from £80. It came very quick too.
21. oktober 2025
Good products, bad delivery
My parcel was delivered to the wrong address so I spent half an hour searching the neighbourhood for it. The courier said it had been delivered, and they did not respond when I said I hadn't received it.
19. oktober 2025
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