Excellent customer service, I highly recommend English Heritage online shop. The website was easy to use, with plenty of choice and ordering was easy, checkout was simple and quick to use. The items I... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I completed an order but did not make a purchase! It seems the listings on the EH website were inaccurate so the order did not proceed and I was refunded. Apparently there were known technical issues... Se mere
Visited a site that has no visitor centre of EH shop, but which itself (through signage, etc) made you want to learn more about its history (Bury St Edmunds Abbey). Swiftly found the guidebook onlin... Se mere
My order was easy to place and dispatched quickly. It was delivered on time and the packaging was sufficient to ensure it's safe delivery. The soft toy is gorgeous and made to a high standard and the... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
English Heritage cares for over 400 historic buildings, monuments and sites - from world-famous prehistoric sites to grand medieval castles, from Roman forts on the edges of the empire to a Cold War bunker. The proceeds from the sales of our range of gifts and items on our online shop such as children’s toys, books, jewellery and collectables will go towards the upkeep of the properties throughout England.
Skrevet af virksomheden
Kontaktoplysninger
4,3
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service,quick delivery.
18. maj 2025
Timely delivery and good quality product
Timely delivery and good quality product - Rievaulx Abbey guidebook - at reasonable price and full of useful information.
14. maj 2025
So easy to order from
So easy to order from, quick postage. Books are lovely, so easy to plan holiday/ day out from, lovely good quality books
13. maj 2025
Order arrived in a couple of days
Order arrived in a couple of days. Securely packed and in good condition.
7. maj 2025
Three books were ordered and all were…
Three books were ordered and all were well packed and delivered promptly.
10. maj 2025
Speedy efficient service!
8. maj 2025
Bought a lovely little plush owl
Bought a lovely little plush owl. Easy website to use and fast delivery. Very happy with my purchase
7. maj 2025
Wanted to use the 20% discount code…
Wanted to use the 20% discount code they emailed me. Code wouldn’t work. Emailed EH no reply. Very poor customer service.
6. maj 2025
Very good online purchase
The item was easy to order on the website and was delivered within a couple of days.
6. maj 2025
They had what I wanted as a gift
They had what I wanted as a gift
But book corners damaged in transit
1. maj 2025
I had to place my order by phone…
I had to place my order by phone because my membership number was not recognized over the internet. Otherwise purchasing was easy and delivery was prompt. The items were well packed.
28. april 2025
Roman pugio
Arrived quickly, well packaged, inner and outer boxes. Secured by wires inside inner box . Blade covered in oil to prevent rusting of blade .easily cleaned off . Item as described, in exelent condition. Brought to go with its big brother.
9. april 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
No discount given
As a member of the, I believe I am entitled to a 10% discount. I was unable to obtain this, as the postal address I gave was allegedly different to that on the system. However, my the address I gave is the same as that to which EH address my other correspondence.
20. april 2025
Besvarelse fra english-heritageshop.org.uk
Dear customer,
We understand your frustration with the discount issue and apologise for any inconvenience caused. Please contact onlineshop@english-heritage.org.uk who will be able to help you with the discount code. The membership discount is eligible for any member in their second year and above of membership.
Kind regards,
The English Heritage Online Shop
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