Big problemem with order. On official web site there is no place to put company details to invoice. I buy elgato xl plus. No help from support. To change invoice they wanna return device ( i must pay... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Très bonne expérience avec Elgato. J'ai reçu un produit avec un emballage endommagé. Déçu de ça, j'ai contacté le service client qui m'a répondu très rapidement (même pas une heure après :O). La... Se mere
Virksomheden har svaret
J'ai plusieurs produits elgato (bras de micro, stream deck, micro, camera) Niveau livraison j'ai toujours reçu ça très rapidement. Même si l'absence de code de vérification ne me semble pas... Se mere
Virksomheden har svaret
Purchased the NEW Elgato Streamdeck + XL and was excited when I saw the box sitting on my front porch. Sat down, turned the cameras on, and started recording the unboxing. Come to find out the actua... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Elgato is a world-leading provider of audiovisual technology for content creators on all video sharing platforms. Synonymous with quality and performance, Elgato products are either state-of-the-art inventions in their own right, or reimagined technologies designed to revolutionize creative workflows. Software and firmware are frequently updated to keep producers at the cutting edge of their craft. And cross-compatibility delivers a seamless user experience that keeps evolving as the Elgato ecosystem grows. Elgato was founded in 1999. In 2018, Corsair Gaming, Inc., acquired the brand and its employees. Based in Germany and California, Elgato distributes products in over seventy-five countries around the world.
Kontaktoplysninger
115 North McCarthy Blvd, 95035, Milpitas, USA
- 888-831-6488
- https://help.elgato.com
- www.elgato.com
2,7
Under middel
167 anmeldelser
Har besvaret 96 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Would certainly recommend Elgato!
I recently launched myself into the gaming live streaming and after reading reviews the Elgato capture cards were the way to go. They offer free software to stream and record your gameplay.
Ive been using the capture card now for around 3 months with no issues and I contacted customer services once with a question and it was answered promptly and diligently.
I would recommend Elgato both for the hardware, software and customer service.
Thank you for your products and for caring!
23. juli 2020
Uopfordret anmeldelse
Support Not Existed
Bought elgato HD60 S+ but I receved a faulty one. I tried all the instructions given but no luck. I had the HD60 so I guess there is no much setup difference apart from the software. S+ required 4K Capture.
I contacted them but they just ignoring you. So will not buy again. Even corsair products I will not buy again from these cowboys.
Complaint Ticket: (2001256781)
27. juni 2020
Uopfordret anmeldelse
I'm really not happy.
I'm really not happy.
The products are not available in Hungary. They are shipped to Europe. But our country is left out of it. That’s why I don’t even recommend elgato products to my friends. Correspondence is terribly slow. Their response to my email took many days.
8. juni 2020
Uopfordret anmeldelse
These products just work!
I've bought both the Elgato Turbo.264 HD and the EyeTV Hybrid (analog, DVB-C/T tuner). It is so easy to get started with and the tv software delivers a better image than my STB. The converter works just as well, and the whole integration with iTunes is just awesome.
I can fast and easily record tv, automatically encode and export to iTunes which then synchronizes with my AppleTV.
The EyeTV App for the iPhone works just as great!
Bottomline is .. These products rock!
24. juli 2010
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.