I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Before I wanted to purchase a music system, I called customer service, and they were extremely helpful. I made my order—I purchased the RP310 System, Vinyl Deck, and Amp. Delivery was made the next d... Se mere
Virksomheden har svaret
Item was exactly as described. Delivery was amazingly quick. Very happy with the service and the record player works perfectly.
Virksomheden har svaret
I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Kontaktoplysninger
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, Storbritannien
- 0203 326 0900
- info@electromarket.co.uk
- www.electromarket.co.uk
4,7
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Powered mixer
Very easy to use your web site and payment system and the prices are good too and I have used the mixer already and the sound is fantastic
1. april 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Colin,
Thank you for your 5* review about the prices and quality of the product.
Kind Regards
Very very bad!
Very very bad!! AVOID AT ALL COSTS! I had an upcoming party on Saturday so I ordered the speakers on Monday because IT STATES on their website NEXT DAY DELIVERY. Well that wasn’t the case. False advertisement and lies. Now I know it can be the couriers fault also and it’s out of their control. So I called customer service and the guy told me he would cancel that order and re order new speakers so they hopefully get there on time. And instead of next day GUARANTEED DELIVERY AS THEY STATE he only used the simple delivery method so I never got them. False advertising on website. Wouldn’t use again AVOID
24. marts 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Good Morning,
I am sorry to hear about the experience you have had and that we were unable to get the order to you on time.
All of our orders are for a next day delivery, but this can never be guaranteed, due to stock or courier issues that might occur.
I am sorry that this seems to have happened twice for you and your order.
We do also advise of potential delays that could occur on the website.
Thank you for your feedback so we can make sure improvements are made moving forward.
Kind Regards
Besvarelse fra ElectroMarket.co.uk
Hi Mark,
Thank you for 5* review about the great price and quick delivery.
Kind Regards
Excellent service
Excellent service, product exactly as described and delivered earlier than advertised, so that was a great service.
16. marts 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Scott,
Really pleased to hear about the excellent service you have had.
Thank you for your 5* Review.
Kind Regards
Excellent service as usual
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Nigel,
Pleased to hear about the excellent service you have always had with us.
Thank you for your review.
Kind Regards
Item was delivered ‘next day’ which was…
Item was delivered ‘next day’ which was good if unexpected.
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Ian,
Thank you for your 5* Review.
Kind Regards
Dean
Excellent customer service
I wanted specific stereo system and spoke to Mike,he was very knowledgeable and very happy to hear me out. I ordered what I wanted and the equipment was delivered the next day.I highly recommend this company.
5. marts 2026
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Besvarelse fra ElectroMarket.co.uk
Good Morning,
Really pleased to hear about the excellent service you have had from Mike.
Thank you for your review and recommendation.
Kind Regards
Great speakers
Great speakers! Decent bass - love listening to my music through them.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Michael,
Thank you for your 5* review and how great the spekears are.
Kind Regards
Ordering online is simple
Ordering online is simple & Evri delivered the next day to Scotland
22. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Ronnie.,
Pleased to hear how simple you have found the ordering process.
Thank you for your review.
Kind Regards
4th DELIVERY OF BROKEN CRACKED SPEAKERS
I appreciate this might be partly a delivery company issue and the manufacturer that packs the equipment, but company also has to take responsibility.
I ordered £1000 worth of equipment, that half of it arrived broken. They were quick to send a replacement, but still had speakers broken, box was damaged and poorly packaged, probably thrown around in the warehouse or depot . 2nd delivery arrived, worse, than the first delivery.
Third delivery took a few days to arrive after complaining again, and rejecting a measly £40 partial refund, then a £70 partial refund. No thank you, I've just spent £1000, I want undamaged equipment.
Now still awaiting a 4th attempted delivery, despite requesting a full refund, which they have failed to come back to me on. nearly 3 weeks to sort a delivery, which is supposedly next day delivery!!!!
10. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Paul, apologies again for the issues experienced with the delivery of your order. We will always try to rectify any issues as quickly and efficiently as possible. In the unfortunate event of damage in transit, some customers are happy to take a partial refund if the damage is only cosmetic and the product is working as expected. This saves any further inconvenience if both parties are happy to resolve the issue in that way. That is why this was offered as an option. You were provided with all options available. It is highly unfortunate and frustrating for everyone involved that the following replacement deliveries suffered a similar problem. And for that, we sincerely apologise. I can see that the damaged part of the order has been fully refunded. If you do need any further explanation or assistance, please feel free to come to us directly.
All our best
Bluetooth Dab radio CD player
When I wanted help with an item I wanted to buy, the staff were extremely helpful and patient. They emailed me step by step tips.
I would recommend ElectroMarket. My item arrived on time good value and looks fantastic.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Hazel,
Pleased to hear about the experience you have had with us, how helpful the team were and the good value you have found with your order.
Thank you for your review.
Kind Regards
Not as described.
Item arrived was not as described missing the rechargeable battery which was the main reason for ordering this one.
16. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi James,
I am sorry to hear that part of the the order was missing.
If you can contact us directly we will be happy to arrange a replacement for you.
Kind Regards
Top Company.
Very helpfull indeed.Very polite and always replied to emails very quickly.
6. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi,
Pleased to hear how helpful the service has been for you.
Kind Regards
Recommended by friend plus delivery so…
Recommended by friend plus delivery so quick
12. februar 2026
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Besvarelse fra ElectroMarket.co.uk
Hi,
Thank you for your 5* Review.
Kind Regards
Then and now.
From the age of 17 to 25 I played a Rickenbacker 4001 bass guitar. After 50, years the old band has decided to get back together to see if we still had what it takes. I’m 66 years old now and I can’t reach across three frets on my Ricky so I needed a guitar with a shorter neck so I can reach across the frets. After a lot of searching I came across the whole kit that you were advertising at a very good price so I bought it and I must say that my hands are fingers fit it perfectly and playing it through a TC electronic 250 watt amp it sounds amazing. I’m more than happy with my purchase. Excellent service well done.
5. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Nigel,
Really pleased to hear about the excellent service you have had and how happy you are with your new guitar.
Thank you for your review.
Kind Regards
Very good product at a reasonable price…
Very good product at a reasonable price and 1st class delivery
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Stephen,
Pleasesd to hear how happy you are with the product and price.
Kind Regards
Good product
Good product, delivered quickly and excellent pre and post sale experience
2. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Rob,
Pleased to hear about the excellent experience you have had.
Thank you for your review.
Kind Regards
Very good customer service
Very good customer service had a fault with an amplifier that I purchased, it was replaced the next day great service and good priced products
4. februar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Graeme,
Really pleased to hear about the good service you have had.
Thank you for your review.
Kind Regards
First Class in Quality & Setvice
Great quality product at a very reasonable price.
Easy choice option on the web site and payment options too. A very rapid delivery service made it even better.
28. januar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi,
Thank you for your 5* review about the experience you have had and the good quality and value you have found with us.
Kind Regards
Great customer service
We had ordered some snow liquid for our school. It was next day delivery, however the item had not been delivered. We got in touch with Electromarket and explained the situation. The item was with the courier, but they hadn’t delivered it. Russ said that he would order another one and use a different courier. The next day at 0700hrs the item was delivered by a different courier. Amazing correspondence with Electromarket who bent over backwards to sort out the issue, which was the courier. Many thanks from the school and children. 10/10
29. januar 2026
Uopfordret anmeldelse
Besvarelse fra ElectroMarket.co.uk
Hi Andrew,
Very pleased to hear about the great service you have had with the issue being resolved quickly for you.
Thank you for your review.
Kind Regards
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.