ElectroMarket.co.uk Anmeldelser 1.595

I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and paid for the return of the large package and have received a full refund within a few days. Excellent service and an amazing range of products.

Delivery was on time and goods arrived just as we expected in good condition.

Good value for money.

Item was exactly as described. Delivery was amazingly quick.
Very happy with the service and the record player works perfectly.

Excellent product top quality fast efficient service 👌 will definitely buy again just about to order another record case there brilliant 👏

Unfortunately, I was sent the completely wrong item. An amp was ordered, and a classical guitar was received.

When an email from them stated .
'The earliest we can do this is the 22nd May'. for an exchange, and my reply was ' yes that's no problem, would you be able to find out what sort of time it would be? ' When they replied, stating they couldn't confirm the time, not asking for confirmation if I wanted to continue, not stating they wouldn't arrange it on the date spoken about unless I confirmed? Poor communication on that front. I assumed as I already confirmed the date was not a problem, that the exchange was arranged.
We waited until 1530 to call and chase, as we know most of our local delivery men, and were told the exchange was never arranged because they didn't confirm that it was done and stated 'We did not have any confirmation that you wanted to do the exchange'. Even though I already had confirmed the date was fine i was just curious if times were given.

No resolution was given apart from me having to pay for another Amp and next-day delivery. Or wait until after my son's birthday for it to be swapped as their couriers do not do exchanges on weekends.

Was told that no goodwill gesture of resending out the correct item could be done until the wrong item was returned first.

Returned the item myself to an Evri drop-off point. Assured a refund will happen once the item is back with them, however, this doesn't help. I have today and the weekend to resolve a main part of my son's present on Monday, and I have to pay again regardless for their errors!. Safe to say I won't be using them again, and certainly if an item is needed for a present.

The speakers what I ordered was a little smaller than what was showed but I have lots of stairs and he brought them up with no problem

Great customer service had a little manufacturer problem with a piece of equipment I purchase through electromarket and their customer service was second to none Russell dealt my query with speed and professionalism - highly recommended 5 stars without a doubt

customer service has been excellent, and I truly appreciate the support and communication from the team. However, based on my personal experience, I would not recommend the Vonyx system to others due to the product performance and guarantee issues I have faced.

In comparison, even Partybox speakers perform much better in terms of sound clarity, quality, and reliability. Unfortunately, the programmes and events I conducted using this system did not meet expectations, and the overall performance has been very disappointing with public feedback on sounds output through Vonyx.

As always very helpful and knowledgeable, friendly staff.
Easy to order and amazing delivery service.
Highly recommended

Great service and the products are great

Had a new Karaoke system delivered within a day of ordering . Took it away for my moms80th party and the receiver for the mikes in the bass box fell apart so we couldn’t use it . Still waiting for my replacement part a week later .. hence a crap star rating .

been dealing with this business from 2019 and they never fail. Great choice to buy equipment. Cheers guys.

Received radio tuner in good time, well packed and in new condition. Thanks for the good service.

Before I wanted to purchase a music system, I called customer service, and they were extremely helpful. I made my order—I purchased the RP310 System, Vinyl Deck, and Amp. Delivery was made the next day. Fantastic service. The system is very nice, straightforward to set up. Overall, I'm very happy, and I would recommend Electromarket to go to if you want a good music system.
Basil

First class Hassle free ordering at amazing prices second time order

Good website
Good prices and excellent service

well made product, delivered on time, tough packaging, and looking forward to plugging these speakers in

The sales team were very helpful and knowledgeable

I bought a full p.a system package from here. Excellent product & fast delivery. Reasonably priced gear too.