I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Se mere
Virksomheden har svaret
Before I wanted to purchase a music system, I called customer service, and they were extremely helpful. I made my order—I purchased the RP310 System, Vinyl Deck, and Amp. Delivery was made the next d... Se mere
Virksomheden har svaret
Item was exactly as described. Delivery was amazingly quick. Very happy with the service and the record player works perfectly.
Virksomheden har svaret
I bought max party bar it arrived not working, I phoned help desk and answered very promptly explained what had happened and new parts where sent out straight away. Unfortunately this didn't resolve t... Se mere
Virksomheden har svaret
Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.
Central 8, Caspian Close, SS17 9FN, Stanford-le-Hope, Storbritannien
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Web site was very easy to use and place my order which arrived inside 24 hours, very impressed! It’s a present so haven’t used the player but quality looks good and I would definitely use this company again

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Quality item fast delivery no issues

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Update
I new this would end in tears so my parcel is missing.. yodel claim it was delivered to me but instructed that mo one would be in and to leave the parcel with a neighbour a clear instruction. Got home no card knocked at neighbour no parcel... can't speak to no one at yodel on live chat told i need to wait 2 days for them to interview driver. Fuming im just Fuming. This hole process has caused me nothing but stress im out of pocket with no product and a Christmas party in 3 days.

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Excellent service, very prompt dispatch, product arrived day before it was due. Order to delivery about 18 hours.

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Have previously tried to purchase through Amazon, and delivery never arrived, and Amazon were no constructive help,
Spoke to customer service agent at electromarket (Jordan) who was excellent after doing everything he could to help he explained that they offer a full service when bought direct with them true to his word the next day my daughters guitar set arrived, excellent service excellent company and will be buying upgrades direct through them.

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Absolutely fantastic service and delivery and quality . Thankyou , so refreshing to do business with professionals .

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Purchased a record player as a Christmas gift, was delivered with the invoice clearly on show, displaying the items and prices.
Wouldn't recommend, will not use again.
Edit to address the response: The packing slip was in an envelope/pocket (normal SOP) however the line items were visible - this is solely down to the way it is folded, had it been folded properly (with addresses showing - again SOP) and without the line items on show, it wouldnt have been an issue.

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Used a few times always great service . Very helpful . Quick delivery 🚚 and great price
Fully recommend them

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I can't fault Electro Market. Individuals with whom I interacted explained everything clearly, readily gave further information and were highly personable. An excellent experience all round. I hope they earn a decent wage.

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I ordered “MAX SOLOART JUNIOR ACOUSTIC GUITAR 3/4 - SUNBURST” as a birthday present for my son.
Unfortunately it arrived absolutely battered. I sent photos of all the damage (all over) to ElectroMarket who said they could offer £10 off or I could hang about a day for a courier.
I explained that for £10 less I could have ordered one of their refurbished guitars - which would have been in better condition than what I received. And that as a blue badge holder with mobility issues returning an order (especially of that size) isn’t easy.
Not very helpful at all.
As my son has additional needs so not giving him the gift he had his heart set on (the next day by this point!) just wasn’t an option!

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everything is outstanding from talking to someone to getting the parcel ,they could not do anything better

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I was really pleased with the sales person who sold me a Fenton microphone and speaker system. I had a couple of issues, so was really impressed with their Customer Services and how they dealt with me so efficiently to my satisfaction.

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It was very easy to make the order, delivery was very quick from day of order. The range of guitars and the support products were well coordinated which made it easier for a beginner to choose. Thank you

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Brilliant service, very helpful staff, Excellent Snow machine 1800 great snow effect, Very quick delivery
Will buy again from this company 100%
Prospective clients ;- buy from this company for great experience

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Product was exactly as described and delivered rapidly. Really pleased with this company.

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Comprehensive web site that is easy to navigate. Simple ordering process and you are kept in touch with the status. Invoice sent without having to ask for one. Item worked 100%.

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Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.