electricshop.com Anmeldelser 3.156

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Just received and used my Dyson V11 advanced vacuum cleaner. Boxed and delivered safely. Great communication about delivery. After searching online found my vacuum at £100 cheaper than other retailers... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service and product. When I first researched the model of vacuum I required, it was £499 on all sites. I eventually purchased from the Electric Shop at £354 including a welcome discount and... Se mere

Bedømt til 5 ud af 5 stjerner

Great buying experience. The TV I bought matched the lowest price I could find anywhere else on the web. No gimmicks, no discount codes, just the best price. Customer service was excellent. Ben from t... Se mere

Bedømt til 5 ud af 5 stjerner

Ordered a Dyson vacuum, was surprised by the price as cheaper than well known sellers. But did the research and on the credit card, prompt delivery and so far all good. Really does pay to shop around... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik
  2. Hvidevareforretning
  3. Elektronikfirma
  4. Køkkenudstyrsbutik
  5. Køleskabsbutik
  6. TV-butik

Skrevet af virksomheden

electricshop.com is one of the most respected independent electrical retailers within the UK. The company has been supplying top brand name consumer electrical goods for over 20 years.Trust & Reliability are the main qualities of this company. Together with competitive deals and free deliveries direct to your home…..you need choose no other online business to supply your domestic electrical products!!. Furthermore when you purchase from electricshop.com, you can take comfort from the fact that the company has many years of experience in the supply and service of top brand name electrical goods throughout the UK, and is financially secure.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great customer service and price

I purchased a Dyson V8 from electric shop as they were the best price that I could find. When I called with a query the phone was answered promptly ( great not to be put on hold for ages ) and the staff member was very helpful. My Dyson was delivered the next day. This company has great customer service and I would not hesitate to recommend them .

22. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

First time ordering from…

First time ordering from electricshop.com after finding them browning the internet, the first thing was finding the item I wanted at a lower price than most other shops so I decided to order and found the ordering process very easy, the whole transaction was very simple and good communication with me the customer, I would definitely purchase from the electricshop.com again.

19. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dreadful company

I purchased a cooker hood which was for a kitchen refurb, it arrived but wasn’t opened for 5 days. When the protective film was removed it had a dint in it. When I contacted them they said it was in the T’s and Cs that it must be checked within 48 hours and as it was functional that was that, they did offer 10% refund for me to suck a huge dint up. What a joke totally unacceptable, shouldn’t be trusted at all, no returns / replacement policy worth anything. For information the part is 88 to replace so 14-20 pound as a gesture of goodwill instead of a replacement is a joke. The sales service person is polite and courteous what a shame his manager gets him to do his dirty work.

Response to untruthful reply: first of all if it is a factory fault you should return it, if as you say you don’t check them why should I before use.

Your lies about my conversations are a reflection of you as an organisation. It does not matter what size the dent was it was visible and unsightly your statement that it was functional was disgraceful would you have it in your kitchen !!

To clarify I wanted the part/ item replaced I refused the 14.00 as it was a joke you increased to 20 still a joke. I did not ask for 88.00 I simply stated how much the replacement part cost !!! As rationalisation for turning down 14. Please note no reasonable refund or offer of return of damaged goods supplied was offered. Buy at your own risk from the company or if you are happy to suck up damaged items.

8. oktober 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Dear Ms. Thompson,

We're sorry to hear that you felt the need to leave a negative review, and we sincerely appreciate your feedback. Please rest assured that we take all customer concerns seriously and aim to resolve issues as swiftly and fairly as possible.

Following a thorough investigation, we can confirm that the cooker hood you received was a brand-new, factory-sealed unit, supplied to us directly by the manufacturer. As such, there would have been no reason for us to open the box prior to dispatch.

The photos you provided show a minor dent approximately 1cm in diameter on the panel. While we regret any damage that may have occurred, this was reported outside the timeframe required for us to file a claim with our courier. Nevertheless, we understand your frustration and, as a gesture of goodwill, offered a refund of £20.00—representing over 15% of the total purchase price of £129.97.

During your recent conversation with our customer service team, you indicated that you expected compensation closer to £80.00. Unfortunately, we feel this amount is disproportionate given the minor nature of the damage and the overall value of the item.

We do apologise for any inconvenience this matter has caused and appreciate your understanding.

Kind regards,
Ken
Customer Services
Electricshop.com

Bedømt til 5 ud af 5 stjerner

Brilliant company

Brilliant company. Customer Service replied to my query speedily and the delivery service was fast too. Received the colour I wanted that wasn’t available to order. Great product and I’m so happy with it. Top company.

6. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

What a great experience

What a great experience! We had chosen a food processor and found electricshop to be incredibly good value. We rang up and spoke to Ed who was very helpful, ordered online once we had had confirmation that the item was in stock, and it was delivered within a couple of days. Communication was great, and the new bit of kit looks fantastic! Thanks so much Ed and the team at electricshop.

20. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great wee find this place

Great wee find this place, price, product, reviews all bang on. Dyson V10 ordered and delivered in 2 days, they are an authorised Dyson reseller, so full 2 year warranty applies.

Excellent service, excellent product. V10 is some bit of kit, extremely well made. I'm a Dyson customer since early 90s DC01...

20. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Needed a hoover quickly !

Needed a hoover quickly. Always had Dyson and googled this specific model - found this company and decided to go with them. Very fair price , one of the cheapest around, and had absolutely no problems from ordering, email updates and quick delivery. The hoover is perfect. Would definitely recommend this company and hopefully do future purchases with them.

12. september 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Outstanding service.

I hadn't noticed them before but it popped up in Pricespy when I was looking for a Dyson V10 as the best price of a proper retailer. Ordered Friday lunch and item arrived Sunday morning despite only using standard delivery option! outstanding service.

14. september 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you so much for your wonderful feedback! We’re delighted to hear you found us through PriceSpy and that your Dyson V10 arrived so quickly. We always aim to provide both great prices and fast, reliable service, so it’s fantastic to know we hit the mark. We really appreciate your support and hope you enjoy your new Dyson!

Best regards,
The Electricshop Team

Bedømt til 1 ud af 5 stjerner

Just had a really weird experience with…

Just had a really weird experience with this company. They called and said the addresses don’t match, postcode doesn’t exist and has failed security. I checked my confirmation email and it had both matching billing and shipping address with correct postcode. I clicked the postcode to confirm with Google maps out of curiosity and it took me to my home address. He asked to complete security test whereby I give him my card number, security code and expiry date. Made me feel a bit weird so I explained this to him for him to then say use a different card which I cant as I don’t have one. He then said to me he can cancel the payment and I can bank transfer him. I would have no protection if I chose to do this and was scammed. Really extremely disappointed about this as my driver has broke and needed one immediately and was excited as I paid for next day to receive it asap. Now I will have to wait for refund to go back in (if it does) before I can order again. Just proceed with caution I will come back and update this review but all seems a bit weird to me.

In response to the reply:
Of course the alternative payment was declined. As I have explained in this review. You have asked for card details or bank transfer so I am not protected if this was to be a scam. The payment which you said had been declined had been taken from my bank before you called as I checked. I have received the refund but all very strange!! Can’t ever be too careful these days

12. september 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you for your feedback. We take payment and cardholder security very seriously to protect both our customers and our business from potential fraud. When your order was placed, our system flagged an address verification issue. As part of our security checks, we attempted to verify your payment details and also offered you the option to pay by an alternative method. As this was declined, we were unable to proceed and your order was cancelled and fully refunded.

We understand this may have been frustrating, especially as you needed the item urgently, and we’re sorry for any inconvenience caused. Please be assured that our processes are in place to safeguard our customers, and we appreciate your understanding.

Best regards,
The Electricshop Team

In reply to your edited review:

We totally understand that we all have to vigilant these days and as you can appreciate we could not get security clearance on your card transaction, this does occassionally happen with certain banks and we do have to further checks or request an alternative methiod of payment. When our support team called you should have also been given an alternative payment via PayPal which does offer you full protection
Once again our apologies for the inconvenience caused to you

Regards

Ken
Electricshop.com

Bedømt til 5 ud af 5 stjerner

Fantastic service!Fantastic price

Fantastic service!Fantastic price! Fantastic product! What more can I say? They kept me totally informed all the way, delivery was fast and efficient, well packaged Shark stick cleaner. Electricshop will be my go to for all future electrical purchases. Many thanks.

10. september 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you so much for your wonderful review! 🌟 We’re delighted to hear that you’re happy with the service, price, and your new Shark stick cleaner. It’s great to know that you felt well-informed throughout and that delivery met your expectations. We truly appreciate your kind words and look forward to being your go-to for all future electrical needs. Many thanks again for choosing Electricshop!

Best regards,
The Electricshop Team

Bedømt til 5 ud af 5 stjerner

Electricshop offered the best price for…

Electricshop offered the best price for the item I wanted. Ordered on a Sunday but received a confirmation email more or less immediately and two days later item was delivered by DPD. Electricshop kept me informed of every step of the process by email and I would recommend them as a good online retailer.

9. september 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you for your great feedback! We’re so pleased you found the best price with us and that your order arrived quickly and smoothly. It’s wonderful to know our updates kept you informed throughout the process. We truly appreciate your recommendation and look forward to welcoming you back to Electricshop in the future!

Best regards,
The Electricshop Team

Bedømt til 5 ud af 5 stjerner

Great price and great service

Great price and great service from the team at Elactricshop, smooth ordering and prompt dispatch with my package arriving on time in perfect condition.

4. september 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you for your kind words! We’re delighted you were happy with the price, service, and smooth delivery experience. It’s great to hear your order arrived on time and in perfect condition. We really appreciate your support and look forward to serving you again at Electricshop!

Best regards,
The Electricshop Team

Bedømt til 5 ud af 5 stjerner

Audio Pro Drumfire 11 Speaker.

Never heard of this company before but what can I say,i ordered these speakers on line at 2-15 pm on Wednesday 27th and arrived no less than 1.09pm Thursday 28th August that to my reconing that’s 11.56 hours,WOW that’s got to be a record,as for the items they are one of the best home speakers about not cheap £600 but when I saw them at £475 brand new in the box I thought give a go and I’m glad I did it’s a top end speaker the sound it’s the best I’ve had and I’ve been a DJ for 45 years so I know what I’m on about I’m 75 now but still like a good quality sound,I’ve found it,anyway top marks to ELECTRICSHOP.COM for the quality speakers and the lighting speed delivery,Thanks Again Mr Barker.

28. august 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you so much for sharing your fantastic experience, Mr Barker! 🌟 We’re thrilled to hear how impressed you were with both the speed of delivery and the quality of your new speakers. Coming from someone with your wealth of DJ and sound experience, your words mean a great deal to us. It’s wonderful to know we could provide great value and quality that met your high standards. We truly appreciate your trust in Electricshop and look forward to serving you again in the future. Enjoy the music! 🎶

Best regards,
The Electricshop Team

Bedømt til 5 ud af 5 stjerner

Honest, efficient and best on price.

Honest, efficient, pleasant to deal with and a Sebo trusted supplier. They were also reasonably local to me which provided additional assurance. They were actually the most competitive on price, too! Highly recommend.

18. august 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you for your kind words! We’re delighted to hear that you found our service honest, efficient, and pleasant, and that our pricing and local presence gave you confidence. It’s great to know you would recommend us, and we truly appreciate your support. We look forward to helping you with any future purchases!

Best regards,
The Electricshop Team

Bedømt til 5 ud af 5 stjerner

From order to delivery experience was…

From order to delivery experience was great and price was best that could be found.

16. august 2025
Uopfordret anmeldelse
electricshop.com-logo

Besvarelse fra electricshop.com

Thank you so much for your kind words! We’re thrilled to hear that your experience from ordering to delivery went smoothly and that you found the best price with us. We truly appreciate your support and look forward to serving you again!

Best regards,
The Electricshop Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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