EEC installed my solar panels 8 years ago. They put a roof bar across my dormer bay that prevented me from replacing the felted flat roof. Weeks of prevarication took place before the roof bar was mov... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Just received a spam sms message off this company stating " Installing Tesla Battery Storage In Your Area " I have not had any contact with this company & would like a explanation from them on how & w... Se mere
Virksomheden har svaret
Second install from EEC. Installation went well. Installer worked hard all day, leaving working battery storage system. Had to contact customer support to resolve alarms and answer a few queries. T... Se mere
Virksomheden har svaret
I've been a regular customer of EEC since 2009 This current property they have installed solar panels,thermal hot water, September 2022 Air Source Heat Pump and today spoke to Lewis in regards to ba... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om EEC Home Improvements
Skrevet af virksomheden
EEC Home Improvements are specialists in Solar PV, Battery Storage, Solar Thermal & Air Source Heat Pumps.
We are one of the UK's most established installers, with over 30 years trading.
Whether you are interested in saving money on your fuel bills, reducing your carbon footprint or simply bringing your home into the 21st century we've got you covered.
We offer a free, no obligation survey of your property and our fully trained in-house representatives are ready to answer any questions you may have.
Contact us today to find out how you and your home can benefit from one of our renewable energy & heating packages.
Solar PV Enquiry
Battery Enquiry
Heat Pump Enquiry
Solar Thermal Enquiry
Kontaktoplysninger
140 Norwood Road , PR8 6EH, Southport, Storbritannien
- 01704 333459
- info@eec-hi.co.uk
- www.eechomeimprovements.co.uk
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Middel
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I had an issue with my solar system…
I had an issue with my solar system that had been installed by EEC. I spoke to them over the phone and tried to reboot the batteries. Once it became apparent that the suggested fix wasn't working they sent out an engineer to get it working. The breaker switch had failed which was quickly resolved by their electrician Craig Ball. Craig was incredibly efficient, explained the problem and the solution. He also left the house with no trace that he'd been there, taking away any rubbish and mess. In short Craig did an excellent job, was a credit to the business and I'd happily recommend him and this supplier to anyone. Five stars all round for both EEC's after sales service and Craig Ball for his thorough investigation and care. Thanks.
27. juli 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for your feedback! We apologise for the issue you faced with your solar system, but we're glad to hear that our engineer, Craig Ball, was able to quickly resolve the problem and provide excellent service. We take pride in our after-sales support and are thrilled to know that you'd happily recommend us to others. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your five-star review and value your business. Thank you for choosing us!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £250 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Good workmanship and no problems
It has taken me six months to get round to this as I am not generally someone who leaves reviews. Had a 16 panel system fitted with battery storage in January this year. Overall very pleased with what was done. Surveyor said batteries would go in loft but electrician said they need to be in garage. Did not matter, awkward to get wires from loft to garage but the electrician did an excellent job feeding them through so that they are not even obvious. System took a couple of days to fit and on those rare days when the sun shines, works very well. So far I estimate at least a 50% reduction in electricity cost. Overall I would thoroughly recommend EEC .
10. januar 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for sharing your feedback with us, even after six months! We're thrilled to hear that you are very pleased with the 16-panel solar system and battery storage installation we provided in January. It's fantastic to know that the system is performing well on sunny days and has already led to at least a 50% reduction in your electricity costs. We truly appreciate your recommendation and support. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're here to help you make the most of your solar system.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Inverter renewal…
Craig came to renew a faulty inverter which was under warranty . From start to finish Craig did a professional job , polite and cleaned up after , he even had time to go guide me through the system , also thanks to the admin team
19. juli 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for leaving such a positive review! We're delighted to hear that Craig provided you with excellent service during the renewal of your faulty inverter. Our team takes pride in delivering professionalism, politeness, and ensuring a clean workspace after every job. We're also glad that Craig took the time to guide you through the system, ensuring you have a smooth experience with your equipment. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Good installation work
The installation of this system was done efficiently and on time by a team of 3 who all seemed competent in their work. Their instructions seemed sketchy e.g. to use a tower where the area was not wide enough. There was a delay in starting the work because of getting permission from the NDA. This was not what I expected. The sales force and the admin staff kept in contact with us
17. juli 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to leave us a positive review. We appreciate your feedback. In cases where there is limited space for scaffolding, we utilise towers to ensure a safe and efficient installation. Additionally, for larger systems, obtaining permission from the Distribution Network Operators (DNO) is a legal requirement and has to be applied for, before the installation can be completed. Our sales team would have explained this to you, as it can cause delays of your installation. Once your approval was granted, we promptly scheduled and carried out the installation at the earliest opportunity. If you have any further feedback or if there is anything else we can assist you with, please don't hesitate to reach out. We genuinely appreciate your support, and we look forward to serving you over the coming years.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Prompt response and good advise
6. juli 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for sharing your positive feedback with us. We pride ourselves on providing prompt responses and offering excellent advice. Rest assured, you can rely on our timely assistance and valuable guidance. If you have any further questions or require any assistance, please feel free to reach out to us. We value your feedback and look forward to serving you in the future.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Besvarelse fra EEC Home Improvements
Thank you for sharing your positive feedback with us. We are delighted to hear that you found our job to be very professional, and we appreciate your recognition of our efforts. Our team takes pride in delivering exceptional service and ensuring customer satisfaction. Thank you for choosing us for your solar needs. If you have any further questions or require any assistance, please feel free to reach out to us. We value your feedback and look forward to serving you in the future.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
EEC fast and reliable
EEC did my original solar panel installation seven years ago. I asked EEC for a survey of the site for storage batteries to be added, on a Tuesday. Following an initial quotation, I arranged for a survey, which happened the same Tuesday afternoon. I followed this up by a firm order and the battery system was successfully installed the following Monday. The final part of the process was to show me how to monitor battery system performance. Altogether, it was a speedy and satisfactory experience.
22. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for sharing your positive experience with us. We are thrilled to hear that we had the opportunity to serve you once again for your solar panel installation and battery system addition. We appreciate your trust in us and are pleased that we could promptly accommodate your request for a site survey. Thank you for being a valued customer and for choosing us once again for your solar energy needs. If you have any further questions or need any assistance, please feel free to reach out to us. We look forward to serving you in the future.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Knowledgeable and Professional
Right from the beginning the process of expected outputs and all technicalities were properly explained to us that made less worried as we were making a big investment on the solar Panel Energy (total of 81 panels) , The Salesman also explained to us about installation process and the timelines. Solar Panels installers were very good and polite at their job and the electrician in particular who connected the system was very helpful ,knowledgeable and a problem solver, he connected who the whole system efficiently plus the fact the EEC office was in constant touch with the progress report . The actual implementation itself and commissioning was completed within a week and got us up and running successfully. We now monitor the system on the APP including the output from each solar panel individually.
28. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for sharing your positive experience with us. We are delighted to hear that from the very beginning, our team properly explained the expected outputs and technicalities, which helped alleviate any concerns you had regarding your investment in the solar panel energy system. We are glad that our sales team provided comprehensive information about the installation process and timelines. It is also wonderful to hear that our solar panel installers displayed professionalism and courtesy throughout their work. We greatly appreciate your kind words and if you have any further questions or require any assistance, please do not hesitate to reach out to us.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Inverter install
Office we’re pretty helpful particularly Sam and the installer Craig Ball was really efficient
27. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to leave us a review. We're glad to hear that our office staff, especially Sam, provided helpful assistance throughout your experience. We pride ourselves on providing efficient service, and we're pleased that the installer, Craig Ball, delivered a smooth installation process for you. We appreciate your feedback and your support. If you have any further questions or need any assistance in the future, please don't hesitate to reach out to us.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Excellent
Great service and advice from initial contact through to installation and completion. The only negative was the scaffolders not turning up on time and initially not keeping us informed, but eventually they did and it turned out fine in the end
22. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for sharing your positive experience with us. Your satisfaction is our top priority, and we are delighted that we could meet your expectations. We apologise for any inconvenience caused by the delay in the scaffolders'. We understand the importance of keeping our customers informed and we appreciate your patience in this matter. We are glad that the situation was eventually resolved and that everything turned out fine in the end.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Besvarelse fra EEC Home Improvements
Thank you for your feedback. We greatly appreciate your kind words regarding our professionalism, honesty, and integrity. We are committed to providing you with the highest level of service and maintaining a transparent and trustworthy relationship. If there is anything else we can assist you with or if you have any further feedback, please do not hesitate to reach out to us.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
EEC installed 46 Solar Panels at our…
EEC installed 46 Solar Panels at our church. Through the whole process from initial enquiry to completion of installation they have been very professional, answered all our questions in a helpful manner ensuring we understood and were satisfied with the information provided. Installation was done on agreed dates and staff working on our premises were very professional, worked with us to ensure our building users were not disturbed or inconvenienced and the premises were left clean and tidy. They also ensured we understood the equipment left and carefully took us through what we needed to do and to understand.
17. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to share your positive experience with EEC. We are delighted to hear that your church's solar panel installation was a success and that our team provided a professional and helpful service throughout the process. We strive to ensure that our customers feel informed and satisfied every step of the way, and we're thrilled that we were able to answer all your questions and provide the necessary information. Your understanding and satisfaction are important to us. Thank you once again for choosing EEC for your solar installation. We greatly appreciate your trust and business.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
very happy with service
very happy with service. panels look good and great price and more importantly bill's coming down
16. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for your wonderful feedback. We are delighted to hear that you are happy with our service and that you are already experiencing the benefits of solar energy. Our team is dedicated to delivering high-quality products and services at competitive prices, and we are delighted that we could meet your expectations. Should you have any further questions or require any assistance in the future, please feel free to reach out to us. Thank you once again for choosing our company for your solar needs. We greatly appreciate your business.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Solar installation
Solar installation done on the day agreed, the workers were polite and efficient in their work. They left a complete and working system.
19. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to leave a positive review of our solar installation service. We are pleased to hear that our team was able to complete the installation on the agreed-upon day and that the workers exhibited politeness and efficiency throughout the process. If you have any further questions or require any assistance, please don't hesitate to reach out to us. We are here to support you and ensure your continued satisfaction with our services. Thank you once again for choosing us for your solar installation needs. We appreciate your business.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Extremely professional service
Every person that I interacted with at EEC was incredibly professional. The engineer who installed my solar panels was very attentive and took me through everything thoroughly.
16. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for sharing your positive experience with EEC. We greatly appreciate your feedback and are thrilled to hear that you found our service to be extremely professional. At EEC, we take pride in delivering top-notch customer service, and we're glad that every person you interacted with exemplified professionalism. Our team strives to create a seamless and enjoyable experience for our customers from start to finish. If you have any further questions or require any assistance in the future, please don't hesitate to reach out to us. We value your business and look forward to serving you again. Thank you once again for choosing EEC and for your kind words.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Positive throughout
While I ultimately did not proceed with the system offered by the organisation I found their proposal to be very thorough with excellent communication throughout the process. Technically all of my questions were answered clearly and a number of issues with the overall system design were highlighted that ultimately had not been catered for in other proposals. Specific thanks go to Andy Looker for his support throughout.
14. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to provide such positive feedback on your experience with our company. We appreciate your kind words and are delighted to hear that you found our proposal to be thorough and our communication excellent. While we understand that you did not proceed with the system we offered, we are glad that we were able to address all of your technical questions and provide clarity on the proposed design. Our team takes great pride in delivering comprehensive solutions that cater to our customers' unique needs.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
System Fault? Complain Here for Prompt Action
My EEC Solar SolaX battery installation was done professionally, but they stopped working within 2 years, while still under warranty. It took 18 months to get the system back to half capacity, and a further 5 months for the faulty unit to be replaced and the system working as it should.
Posting on Trustpilot was one of my final frustrated steps, and action followed promptly afterwards. I wish I had complained here sooner!
In large part, delays were due to SolaX not accepting that the inverter was at fault, and repeatedly requesting a fix with a "firmware update".
16. juni 2023
Uopfordret anmeldelse
Reliable company. Happy to recommend
After being severely messed about by a different company it has been a pleasure to work with reliable people. Effective communication with Lewis Jamie and Tim. Installation went smoothly. Pleased with the outcome.
13. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to share your positive experience with EEC Solar. Thank you for your kind words and recommendation! We're thrilled to have provided you with a reliable and hassle-free experience. Our team members, Lewis, Jamie, and Tim are dedicated to effective communication and ensuring your satisfaction throughout the process. It's wonderful to hear that the installation went smoothly and that you're pleased with the outcome. We appreciate your trust in us and if you have any further questions or you require additional assistance, please feel free to reach out to us.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
I found EEC solar to to be totally professional.
I found EEC solar to to be totally professional in every aspect of my dealings with them. From the initial telephone conversations to implementation and final handover I was listened to and not rushed into making decisions. Initially the scaffolders were very polite and completed their erection work in a neat and timely fashion. The installers arrived on time and completed the installation within the time they quoted. All questions were answered to my satisfaction and John, the electrician, proved to be very knowledgeable about the eecsolar product and its application. When I was unable to make a decision regarding the location of the panels and switchgear I was put under no pressure and assisted in finalizing my choices. Although I kept asking for clarification John worked tirelessly for nearly 11 hours to finish and fully commission the installation whilst remaining good humored.
From my experience I would fully recommend EEC home Improvements to carry out a solar panel supply and installation.
8. juni 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to share your positive experience with EEC Solar. We are thrilled to hear that every aspect of your interaction with us was handled professionally and to your satisfaction. From the initial telephone conversations to the implementation and final handover, our team strives to provide attentive and personalised service. We understand the importance of listening to our customers and ensuring that you feel heard throughout the process. It's fantastic to know that you never felt rushed into making decisions and that our team took the time to address all your questions and concerns. Thank you for recommending EEC for solar panel supply and installation. We are truly honoured to have earned your trust and confidence. If you have any further questions or require additional assistance, please feel free to reach out to us.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Go with EEC
Go with EEC - from the beginning to end of the process they have been fantastic! My first interaction was with Kevin who has been working for EEC circa 30 years. He is not hard sell, instead he listens to the customer and suggests the best fit option. On the day of installation, the guys were brilliant - friendly, efficient and hardworking. Nathan the electrician stayed until quite late in the day to make sure the job was completed. We are thrilled with the outcome and have not drawn from the grid given the volume of sunshine at the moment. This is a company that has a lot of experience and expertise. They won’t disappoint you!
30. maj 2023
Uopfordret anmeldelse
Besvarelse fra EEC Home Improvements
Thank you for taking the time to share your experience with us! We are delighted to hear that you had a fantastic journey with EEC from start to finish. Kevin, is truly dedicated to providing exceptional customer service and finding the best-fit options for our clients. We're glad his expertise and attentive approach resonated with you. Our installation team, including the hardworking Nathan, strives to ensure a seamless and efficient process for our customers. Going the extra mile to complete the job and leaving you thrilled with the outcome is always our goal. It's wonderful to know that you are enjoying the benefits of your solar system, especially with the abundant sunshine available.
We would also like to take this opportunity to inform you about our Ambassador Referral Program. Sign up here by copying this link https://eechomeimprovements.co.uk/affiliate-registration/ to unlock uncapped earnings of £500 every time you refer someone that signs up with your unique link and then go on to purchase a qualifying product. For all information, please see the link above or call us now on 01704 333459.
Kind Regards, EEC Solar.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.