DriveSolutions.com Anmeldelser 1.311

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Se mere

Bedømt til 5 ud af 5 stjerner

The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Se mere

Bedømt til 5 ud af 5 stjerner

The online product selection tool for PC make and specific model provides a great customer experience. Drive Solutions quickly answered my pre-purchase questions and then once my products were... Se mere

Bedømt til 5 ud af 5 stjerner

Its been some times since I was thinking to order some hard drive so I checked internet offers. From what I found my eyes just kept looking on site called drivesolutions which is well done and I pick... Se mere

Virksomhedsoplysninger

  1. Drev- og lagringstjeneste
  2. Butik med computertilbehør

Skrevet af virksomheden

DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 66 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Apaprently I'm a fraudster!

Decided I had placed fradulent order because I... didn't want to give them my phone number and get on the phone with them over a single $150 2 tb drive order, used a gmail address like `[email address]+identifier`, and opted for two-day shipping.

I've been trying to avoid ordering things from Amazon/Best Buy/newegg, but at least they've never sent me an angry email about how "the bank gives you your money back, the retailer, nope, they take the money back from us" and "hopefully for your sake you don’t need help with anything because good luck with that. Don’t call us!" (yes, not calling is the point.)

30. november 2024
Uopfordret anmeldelse
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

It seems this customer misunderstood our intentions and reasons for reaching out to verify information on an order they placed on our website. As part of our standard security measures, certain order details triggered a possible fraud alert in our system. To ensure the security of this transaction, we kindly ask for verification of the provided customer information. To protect credit card holders and maintain the integrity of our transactions, we occasionally verify order details. Unfortunately, fraudulent orders using stolen credit card information occur frequently, and verifying helps us prevent unauthorized transactions. This process also helps us avoid chargebacks, which result in financial losses for our business.

This order triggered a fraud alert due to fake phone # (555-555-5555), selecting air shipment for a high-priced discontinued item, and an unusual email address. Our order department reached out to the customer to ask for a phone #, so that we could call to verify the information before shipment. The customer did reply with their phone # and we tried to contact them without success. Requesting additional information seems to have frustrated the customer and it was requested we cancel the order if we needed to contact them.

Unlike larger companies like Amazon, we are a small business, and we must take extra precautions to ensure our orders are legitimate. This process helps us protect our customers from unauthorized transactions and safeguard our business from potential losses due to fraud.

We regret having to cancel an order, which led to disappointing a valued customer and receiving a one-star review. Unfortunately, incidents involving scammers have forced us to take precautions that sometimes affect genuine customers. We are sorry for this situation and remain committed to improving our processes to better serve honest customers and protect our business.

We sincerely apologize if our previous email came across as angry. Our frustration with the situation may have unintentionally affected our tone, and we deeply regret if this caused any discomfort. Please know that our intention was never to upset you, and we truly value your understanding.

Bedømt til 5 ud af 5 stjerner

I called Drive Solutions, I got a great product!

I called Drive Solutions, just looking to clone to another drive just like the one in my laptop. Mainly because the drive was getting old and I wanted a replacement before it would start to fail. And the guy I talked to knew all about drives and about how they are implemented, he explained it to me (I had a 32g nvme start up drive and wasn't sure how it effected my main drive) and he directed me to upgrade to an ssd drive which was also a little bigger giving me more file space, while I was at it. So, I went for it, knowing I really wouldn't need to rely on the 32g nvme drive, because he explained it to me.
And after I cloned my old drive to the Samsung SSD, I assembled it into the laptop, expecting there might be complications. But when I turned it on, it was a little smoother, and faster, and windows asked me to reboot to update, so I did (thinking it was associating with the new drive). And whala, it works great! I am very happy with the product and advice Drive Solutions gave me.

Thank you Drive Solutions, especially for being experts in your field, and not simply a retailer!

16. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The SSD arrived quickly and worked…

The SSD arrived quickly and worked perfectly. I never needed to use their customer service, but that's as it should be. Definitely recommended.

3. november 2024
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

Thanks for the review John! We appreciate your business and are glad to hear everything worked perfectly!

Bedømt til 5 ud af 5 stjerner

Drive Solutions Know Hard Disks

Drive Solutions website menu is comprehensive and easy to use. The technical support staff are knowledgeable and discuss the functional merits of the market participants. The packaging and product delivery time frame are excellent! Drive Solutions is a great company!👌

2. november 2024
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

Thanks for the review Ed! We appreciate your business and you taking the time to post a review.

Bedømt til 5 ud af 5 stjerner

Great Service!

On time delivery that resolved my issues.

29. oktober 2024
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

Thanks for the order and glad we could help to resolve your issues. We appreciate your business!

Bedømt til 5 ud af 5 stjerner

A few days after I had made a purchase…

A few days after I had made a purchase online, I called Drive Solutions to ask about my order status. The rep who answered my call quickly checked, and advised me that my order was shipping that very day, and when to expect it. Much appreciated!

28. oktober 2024
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

Thanks Peter! We appreciate your business and you leaving us a review.

Bedømt til 5 ud af 5 stjerner

Excellent experience -- Cloned a failing drive to new SSD

Excellent experience. Needed an upgraded drive for a failing hard drive. Using the online upgrade function, I was able to find my exact laptop (which is an 8+ years old laptop), and it showed me the SSD drives that were compatible.

Bought one of the compatible drives, plus the recommended SATA-to-USB cable.

I downloaded the (free) DiskGenius cloning software from the Internet (not associated with Drive Solutions), and was able to successfully clone my old hard drive to the new SSD drive using the SATA-to-USB cable.

The new SSD drive is REMARKABLY faster than the old hard drive, and the old laptop runs amazingly fast with it. I wasn't expecting such a great speed increase. I was just looking to replace a failing hard drive. Very, very pleased with this unexpected result.

I bought from Drive Solutions because they guaranteed compatibility or your money back. Since this was an 8+ year old laptop, I wanted to be sure it would work; and it has, perfectly.

Also, I bought an SSD drive with a 5-year warranty because I didn't want to have to go through this again with this laptop. Some of the cheap drives that you might find on AMZN could blow up early, and for me, it wasn't worth saving a few bucks.

27. oktober 2024
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

We are happy to hear that you were able to use our website to find the correct drive to upgrade your laptop and the SSD has made a significant improvement in speed. Thank you for the order - We appreciate your business.

Bedømt til 5 ud af 5 stjerner

Great job

Delivery was quick, considering the distance. SSD worked great - easy to install. Great experience.

21. september 2024
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

Thanks for the feedback Ken - We appreciate your business!

Bedømt til 5 ud af 5 stjerner
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

Thank you so much for taking the time to leave us a review Larry! We appreciate your repeat business with DriveSolutions.com. If there is anything else we can assist you with, please don't hesitate to reach out to us.

Bedømt til 5 ud af 5 stjerner

It did the job

The drive arrived. I installed it and cloned it using the Acronis WD free download. The Acronis instructions were not helpful but the Acronis online forum had some helpful info.

21. september 2024
DriveSolutions.com-logo

Besvarelse fra DriveSolutions.com

Jeffrey we are glad you were able to clone your drive successfully and found helpful instructions online to assist you. Thanks for the feedback and we appreciate your business!

Bedømt til 5 ud af 5 stjerner

I ordered a SSD drive for my desktop…

I ordered a SSD drive for my desktop and tried several cloning programs and none of them worked with this setup, Drive Solutions said the drive was compatible it was not due to possible bad sectors on the drive. Since there is a restock fee and return shipping I installed the drive on my laptop instead. Used the cloning software from the manufacturer and after making a few adjustments the drive works fine in my laptop. Gregory McDonald did a great job of helping with my drive problem and explaining what could have gone wrong with the drive clone not completing on my desktop drive.

30. august 2024
Bedømt til 5 ud af 5 stjerner

Every costumer seems important

Even if I am a new customer and it is a small order, I got real good service. Got the part in a few days.
There was an issue with our transportation. Somebody took time to call me by phone and not just send an e-mail.I really appreciate that part of the service.

30. august 2024
Bedømt til 5 ud af 5 stjerner

Best PC Parts Website

I purchased an HDD for my broken laptops HDD and it went well, they delivered to me on Saturday and had affordable prices. I was able to replace my HDD and I got to say they are very quick and the part made my laptop 5x faster. I recommend buying from them.

30. juli 2024
Bedømt til 5 ud af 5 stjerner

Great site to find what you need

Great site to find what you need. The database for looking up upgrades or replacing computer hard drives is the best I found out on the web. They inform you what works for laptop or computer and options for the part your replacing. No guessing if it will work. Unlike the problem I had when I tried going to a major department store to buy a ssd. They sold me a unit that was the wrong type of connector. I knew something wasn't right. With searching the web again I found this site. They showed me what would work. And saved me a lot of money and time. Thankfully I didn't open the package and took the unit back and got my money back. I wish I would have found this place first. It would have saved me some frustration trying to find my parts. If I could give them 10 stars. I would. Places like this makes customers for life. Thank you.

28. juli 2024
Bedømt til 5 ud af 5 stjerner

The replacement SSD hard drive arrived…

The replacement SSD hard drive arrived ahead of promised delivery date and worked perfectly. Was able to get the laptop OS reloaded and functioning again. Ordered a replacement drive from a different company before this one that was more expensive and turned out to be incompatible with the laptop even though the other company listed it as a valid replacement for the Lenovo laptop. THANK YOU!

24. juli 2024

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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