Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Se mere
The online product selection tool for PC make and specific model provides a great customer experience. Drive Solutions quickly answered my pre-purchase questions and then once my products were... Se mere
Its been some times since I was thinking to order some hard drive so I checked internet offers. From what I found my eyes just kept looking on site called drivesolutions which is well done and I pick... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!
Kontaktoplysninger
6442 Platt Ave #153, 91307, West Hills, USA
- 747-888-3085
- sales@drivesolutions.com
- www.drivesolutions.com
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
4 Gig SSD
Their Experience and We Site make it easy to find exactly what I need and also the Shipping is quick
2. juli 2024
Use the part replacement guide to insure you get the right part.
The DriveSolutions site has very good documentation to make sure you have the right replacement part for your device. The Hard Drive and Memory Chip were exact replacements.
5. juli 2024
Fast delivery!
28. juni 2024
They had the HP SSD that I wanted
They had the HP SSD that I wanted. Prompt delivery at great price.
8. juni 2024
Great Service !
Required SSD replacement recommendation worked without any issues, problems.. Very satisfied with the support & purchase!
27. maj 2024
No order confirmation emails
No order confirmation emails, shipping email, nothing. Charge was pending on my account fir 3-4 days, then fell off. So I ordered a hard drive from someone else. 2 days later the charge showed up and went through. Still no confirmation order, feedback, nothing. Shipping was fast. Arrived in 2 days. But now, I have a second one on the way, from someone else, because I didn't think this order was completed. Oh, and I only had money in that account for 1 order, not 2. I had to quickly shift money from 1 account to another to cover this without incurring charges.
25. maj 2024
Besvarelse fra DriveSolutions.com
This is an unfortunate situation and review.
1 - The customer stated that they did not receive the order confirmation or shipment confirmation emails and we do not know why other than it was sent to spam/junk or there was a technical issue that was out of our control. When the email confirmations are generated they are sent to the customer, our order department, and the sales manager. In this case, we checked and all the confirmation emails show they were sent and confirmed received on our side.
2 - In regard to the customer stating the credit card charge was pending and then fell off, it can be confusing for customers how the charge process works.
Here is an explanation of how the credit card process works for an online order.
-Once you submit your payment information, our system sends a request to your bank to authorize the charge. This is like a temporary hold on the amount of the order. At this stage, the money is not yet taken from your account, but it is reserved for us to ensure that the funds are available. You might see this as a "pending" charge on your bank statement.
-With the authorization in place, we begin processing your order. After your order is ready to be shipped, we capture the charge. This means we finalize the transaction and the reserved amount is now deducted from your account. The "pending" status on your bank statement will change to a completed transaction.
3 - We did not know the customer was having an issue until we received this review. If we had been contacted by email or phone, we would have gladly worked to resolve any issues.
4 - Once we received the review, we contacted the customer immediately to discuss the situation. We offered the customer to return the order for a full refund since he mentioned he had ordered another drive from somewhere else, which they declined.
Customers are encouraged to leave reviews and we use all feedback to try and improve our services. Sometimes this process does not give us a chance to address and fix any problems before a review is posted. It is inevitable that things will go wrong, but what is important is how a company handles the situation. In this case, we feel we were not given the opportunity to address the customer's concerns and the customer could have contacted us before leaving a one star review, which we do not feel is warranted and can be harmful to our reputation.
Great price
Great price, very detailed information about the HDD and what was compatible with my PC. HDD was packed very carefully, arrived in a short time and both box and contents arrived undamaged. Commend both Drive Solutions and the USPS for an all around positive experience.
24. maj 2024
I am satisfied with the hard drive ordered from DriveSolutions.com
Its been some times since I was thinking to order some hard drive so I checked internet offers.
From what I found my eyes just kept looking on site called drivesolutions which is well done and I picked what I wanted and made order. As living in the middle of the EU it took some time to get it but I had handy email communication about shipping so everything went smooth and package arrived allright. Wanna thanks for this experiences and easily giving rating five stars from five. PS: English isnt my native language so there can be some typos.
18. april 2024
Uopfordret anmeldelse
Great
Received on time. Everything was as stated. Everything worked perfectly as it was supposed to. I would buy from this company again if needed.
1. maj 2024
Product was as described no issues…
Product was as described no issues worked perfectly!
29. april 2024
Arrived quickly
Arrived quickly. Good brand. Good quality. I saw other drives cheaper... but all the above was worth the extra $5.
27. april 2024
Easy to determine what hard drive would…
Easy to determine what hard drive would match my ten year old Dell desktop. Dell itself initially let me order one directly but eventually conceded they no longer had it. So this was a great find. Excellent price and on time delivery in well packed box.
26. april 2024
You gave me the exact ssd part based on…
You gave me the exact ssd part based on my HP laptop model numbet
23. april 2024
I actually order one of the wrong items…
I actually order one of the wrong items and they caught it before it went out and called me to help fix it. They went well beyond what I would have ever expected
25. april 2024
Review update:
Review update:
DriveSolutions graciously "reached out to me" and explained their new Website safety updates and were apologetic for my troubles trying to signing on.
Now what I know what to look for, during sign-on, I have and will continue to order from them, after all their security updates protect their customers also.
_______________________________________________
2024-04-20:
Absolutely the worst ability to sign-in again!
After 20 minutes and two new passwords I gave up and just made a new eMail name and used my same name and the same shipping address.
31. marts 2024
Besvarelse fra DriveSolutions.com
We are sorry to hear that you had trouble signing in to your account. Unfortunately, our security setting are set high to avoid fraud and bots on our website. Sometimes this can cause an issue with resetting your account because the Captcha is set to high difficulty. We always encourage customers to contact us if any assistance is needed. In this case, we could have reset your password to assist you with logging in. We appreciate your return business and noticed that you have purchased from us multiple times since 2014 and left two previous 5 star reviews. It is important to us that you have a good purchase experience and is upsetting to receive a one star review. Please feel free to email us at sales@drivesolutions.com, if there is anything we can help with in the future.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.