Thank you for the prompt excellent service, for both the SK Hynix SSD and the SSK enclosure. Run and tested OK. Likely you know, but just in case, the enclosure package is labeled as HE-C371, but the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The customer service I got from Gregory McDonald was no less than Outstanding. Greg got me right to what I needed and then helped me not only to upgrade my order to ensure maximum performance of my s... Se mere
The online product selection tool for PC make and specific model provides a great customer experience. Drive Solutions quickly answered my pre-purchase questions and then once my products were... Se mere
Its been some times since I was thinking to order some hard drive so I checked internet offers. From what I found my eyes just kept looking on site called drivesolutions which is well done and I pick... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!
Kontaktoplysninger
6442 Platt Ave #153, 91307, West Hills, USA
- 747-888-3085
- sales@drivesolutions.com
- www.drivesolutions.com
4,7
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great products to make fast PC and…
Great products to make fast PC and laptops.
Will definitely use this company again.
24. marts 2025
Defective hard drive. Slow shipping
Paid for priority shipping 1-3 days and it took 5 days. It also was shipped in bubble wrap inside a box with nothing else to keep it from bouncing around and becoming damaged. The Hard Drive is not recognized in BIOS and I have tried troubleshooting, it seems to be defective. Update: it was a defective drive as I purchased one elsewhere and installed it just fine. Instead of offering a refund like a reputable business, they want to charge me more money to return it!!! I didn't want a replacement as the first one was new supposedly? So I told them I wanted a full refund and them to pay shipping. Originally they denied a refund. After contacting PayPal I was able to work out a refund for the defective product. I did not get back any of the money for shipping and it cost me 16 more dollars to send it back. So I paid 70 originally and an additional 16 dollars to send it back. So I received a refund for the item only. 60.00 dollars. Had they paid me back for the shipping and this didn't cost me my time and 26 dollars for nothing, I would have given a 4 star rating. Customer service could be better and their website needs to be fixed as well as I could not log in to get help with my order.
23. marts 2025
Besvarelse fra DriveSolutions.com
We always strive for great service, so we were disappointed to see this 1-star review.
For transparency, we want to clarify that this order was placed over the weekend (Saturday, the 22nd) when our business was closed. It was shipped promptly on Monday, the 24th, via USPS Priority Mail and delivered on Saturday, the 29th. While Priority Mail is typically a 2-3 day service, occasional delays can happen due to postal carrier factors outside our control.
After receiving the review, we promptly reached out to the customer to offer assistance. We confirmed that if the drive was defective, we would send a free replacement, as per our policy. However, the customer declined a replacement, stating they had already purchased another elsewhere, and instead requested a full refund with a prepaid return label. Our return policy includes a standard restocking fee, which helps cover incurred expenses and discourages price shopping after receiving an order.
While we understand the customer’s frustration, we stand by our policies, which are in place to ensure fairness for all our customers. We always encourage anyone with concerns to reach out before leaving a review so we can work towards a solution.
As a small, family-owned business, we take customer satisfaction seriously and appreciate the support of our many valued customers. We remain committed to providing excellent service and quality products!
User Friendly!
Fast service, great communication. Even though I'm not that computer savvy, it was easy to find the parts I needed for my older laptop on the website. Would definitely use again.
1. marts 2025
Quality and accuracy, fairly priced
The website had accurate descriptions of the parts, along with detailed lists of the compatibility for my drive. The prices are good, and the part was shipped quickly. Thanks to this, I found the right drive to install on an older Acer, and it has become a good machine for some online gaming with the upgraded drive :)
27. februar 2025
Was able to find the right hard drive…
Was able to find the right hard drive on their website easily I installed it and it works great. Great price and quick shipping. If I need more parts I am definitely going with Drive solutions.
26. februar 2025
Besvarelse fra DriveSolutions.com
Thanks for the awesome review! We're glad you found the right hard drive easily and that it's working great. Appreciate your support, and we’ll be here whenever you need more parts!
Besvarelse fra DriveSolutions.com
Thanks for your review! Glad we could get it to you quickly!
as promised
Researching, buying and checking out was easy. The package arrived on time and the product was packaged with care.
24. februar 2025
Besvarelse fra DriveSolutions.com
Thank you for your 5-star review! We’re thrilled to hear you were happy with your purchase. Your support means the world to us, and we look forward to serving you again!"
Order confidence
Drive Solutions website was useful in confirming the proper drive for my NRV system. The direct replacement part was obsolete and I needed to buy the latest version. I know nothing about this technology, but the information on the website gave me confidence to order.
My only complaint was the entire time between order and receipt was longer than I hoped.
22. februar 2025
Besvarelse fra DriveSolutions.com
Thank you for your 5-star review! We're so glad our website helped you find the right drive for your NRV system — that's exactly what we're here for. We appreciate your patience with the delivery time and understand how important it is to receive your order quickly. Your feedback helps us improve, and we're grateful for your support. If you need anything in the future, please don't hesitate to reach out!
Excellent & Knowledgeable Customer Service
I'd originally bought an M.2 NVME drive/chip, which was not even being recognized by the BIOS in my friend's laptop (which I was upgrading). I called and spoke with Gregory, who shared his knowledge with me, and hooked me up with an exchange for the right drive, which I just installed, and is working flawlessly. I am very happy with this company, and will likely purchase from them again, as well as recommend them to all my PC geek friends!
27. januar 2025
Besvarelse fra DriveSolutions.com
Thank you for sharing your experience! We're so glad Gregory was able to assist you in finding the right drive, and it’s awesome to hear that everything is working perfectly now. We truly appreciate your support and your recommendations—it means a lot to us! If you ever need anything in the future, don’t hesitate to reach out. Happy computing!
Fast, Accurate and Great Prices
Fast, Accurate and Great Prices! On new items!
Very happy, will buy from again,
Dave
2. februar 2025
Besvarelse fra DriveSolutions.com
Thank you for your awesome review! We're thrilled to hear you found our service fast, accurate, and competitively priced. We appreciate your support and look forward to serving you again!
Thanks for your great service
31. januar 2025
Besvarelse fra DriveSolutions.com
Thank you for your kind words! We truly appreciate your support and are always want to provide great service. Looking forward to helping you again in the future!
Great experience
Product was delivered a little ahead of promised and was exactly what I ordered. The SSD worked flawlessly as a replacement for my HDD. My laptop is now much faster.
29. januar 2025
Besvarelse fra DriveSolutions.com
Thank you for your great review! We're happy to hear your order arrived ahead of time and that the SSD upgrade gave your laptop a speed boost. Enjoy the improved performance, and let us know if you ever need anything else!
Drive for an old computer
We ordered a drive for an old computer. He provided useful information. Unknown to us, the drive was out of stock, but to prevent a delay, the company upgraded the order at no extra charge. We appreciate the great advice and service.
21. januar 2025
Uopfordret anmeldelse
Besvarelse fra DriveSolutions.com
Thank you for your review! We wanted to make sure you were able to install a drive that would work for your computer. We're glad we could help, and if you ever need further assistance, don't hesitate to reach out!
This company delivered correct product…
This company delivered correct product in a timely manner. Excellent service.
6. januar 2025
Besvarelse fra DriveSolutions.com
Thank you for your fantastic review! We're so glad to hear you received the correct product on time. We truly appreciate you taking the time to leave a review and look forward to serving you again!
Besvarelse fra DriveSolutions.com
Thank you for your review! We’re glad to hear everything was as advertised. If you need anything else, don’t hesitate to reach out!
Perfect transactions
Perfect transactions, perfect technical support. I will only use DriveSolutions in the future. Great job!
2. januar 2025
Besvarelse fra DriveSolutions.com
Thank you for the amazing review! We're thrilled to hear that you had a perfect experience with both our transactions and technical support. We truly appreciate your loyalty and look forward to serving you in the future. Great to have you as a customer
Besvarelse fra DriveSolutions.com
Thank you for your great review! We're thrilled to hear that your ordering experience was easy and that your products shipped quickly. We appreciate your support and look forward to serving you again!
Exactly what I ordered and works great
Exactly what I ordered and works great. Fast delivery.
27. november 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.