Drift Bridge VW at Epsom are awesome. Just bought a new Golf and the professionalism of the team together with a culture of making a difference shone through. Buying a car from them is a joyful and st... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was my first time purchasing a car, I couldn’t have asked for a better sales person to help me than Nick Bays! He was extremely informative about the car and the finance options available. Highly r... Se mere
Bought a 5 year old Q5. Impeccable condition. Greeted with a smile by Jodie at the front of office. I was dealing with Stela,who was so lovely and professional. Sorted out a slight problem for me an... Se mere
I honestly couldn't have asked for a better experience. From start to finish, the service I received was outstanding. Rahim went above and beyond to make the whole process smooth, stress-free... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Drift Bridge Group is a trusted automotive retail group with a heritage dating back over 85 years. We represent leading brands including Audi, Volkswagen, Honda, Škoda and Geely, offering new and Approved Used vehicles alongside a full range of aftersales services. With locations across Surrey and South London, our focus is on delivering quality, reliability, and outstanding customer service. Whether you're purchasing your next car or bringing your current vehicle in for servicing, our experienced teams are here to help at every step. We aim to make the process clear, convenient, and hassle-free – offering transparent pricing, expert advice, and a warm welcome from the moment you arrive. Our workshops are manufacturer-approved and equipped with the latest diagnostic tools, ensuring your vehicle receives the highest standard of care. We also provide MOTs, repairs, and a wide range of genuine parts and accessories. At Drift Bridge Group, we’re committed to building long-term relationships with our customers. That means listening to your needs, being honest about your options, and supporting you throughout your motoring journey. Whether it’s your first car or your next upgrade, we’re here to help you drive away with confidence.
Kontaktoplysninger
Reigate Road, KT17 3DT, Epsom, Storbritannien
- www.driftbridge.co.uk
4,7
Fremragende
468 anmeldelser
Bed kunder om at skrive en anmeldelse
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Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
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Helpful and thorough.
Helpful, speedy service. Good thorough briefing on operating various aspects of the car. Non-pushy explanations on 'extras' to go with car, eg. service contract, wheel cover, etc. Going the extra mile to bring car some distance to provide a test drive.
5. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Stephen! We’re really pleased to hear you received helpful and efficient service, along with a clear and thorough briefing on the car. It’s great to know the explanations around extras were straightforward and never pushy, and that the team went the extra mile to arrange your test drive.
We really appreciate your kind words and 5-star review!
Great customer care & service
The team at Drift Bridge Epsom went above and beyond to secure me my dream car. A big shout out to Lorenz for his help throughout the purchase, and going out of his way to fit my schedule, and go through any questions I had. After sales is extremely important to me. I had a slight issue after a few weeks of ownership which was rectified without a problem. I will definitely consider buying my next car from them in the future. Thank you so much
2. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Christopher! We’re delighted to hear the team at Drift Bridge Epsom went above and beyond to help you secure your dream car. Lorenz will be so pleased to know his flexibility, support, and attention to your questions made the process work around your schedule.
It’s also great to hear that the aftersales support met your expectations and that the issue you experienced was resolved smoothly. We really appreciate your trust and kind words, and we look forward to welcoming you back when the time comes for your next car.
Agnieszka was amazing.
Agnieszka was amazing.
Great service from start to finish.
I have two other cars that are going back to the lease company soon & I will be contacting her to get them from you guys.
14. december 2025
Besvarelse fra Drift Bridge Group
Thank you for the great review! We’re delighted to hear Agi provided amazing service from start to finish. She’ll be so pleased to know her support made such a strong impression.
We really appreciate your trust and look forward to helping you with your next two cars when the time comes. Thanks again for choosing Audi Epsom!
Great experience at my local Audi…
Great experience at my local Audi garage! Agni was super friendly and made everything really easy. Love the car and the service — highly recommend!
12. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Turan! We’re delighted to hear you had such a great experience at your local Audi. Agni will be really pleased to know she made everything easy for you. Enjoy your new car, and thank you for the recommendation!
Excellent staff and professional…
Excellent staff and professional service. Particularly James Hunt has been excellent, friendly, professional and helpful
11. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Serkan! We’re really pleased to hear you received such professional service from the team. James will be delighted to know his friendly and helpful approach made a positive impression. We really appreciate your kind words and 5-star review!
Besvarelse fra Drift Bridge Group
Thank you, Jay! We’re pleased to hear you found the team helpful and approachable. We really appreciate your feedback and 5-star review!
A great experience from start to finish…
A great experience from start to finish of purchasing my new vehicle
7. december 2025
Besvarelse fra Drift Bridge Group
Thank you for your review! We’re delighted to hear you had a great experience from start to finish when purchasing your new vehicle. We really appreciate your 5-star feedback!
Mark Lowry and Gianni Picciano
Mark Lowry and Gianni Picciano make a great team, very professional and extremely helpful. They answered all questions we had and made us want to purchase the car. Thanks for all your help and advice!
2. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Danielle! We’re delighted to hear Mark and Gianni made such a great impression and worked so well together to support you. It’s great to know their professionalism and helpful advice made the decision easy. We really appreciate your kind words and 5-star review!
My new Audi Q4 - Very Satisfied Customer
Rahim and Stuart, made the whole process for buying my new Audi Q4, very straightforward. Customer service and information provided was first class - couldn't have asked for better service
4. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Simon! We’re delighted to hear Rahim and Stuart made the process of buying your new Audi Q4 so straightforward. It’s great to know the service and information provided were first class. We really appreciate your kind words and 5-star review, enjoy your new Audi!
It was my first car from Drift.
It was my first car from The Drift Bridge Group and I have to say, they made the whole experience a pleasure. I found the level of service really good and the confidence from buying a car from a company that values their customers, worth every penny.
Millie was always helpful, and did a great job managing the cars pre sales service / inspection all within a week. Thanks for all your efforts, the car is great.
29. november 2025
Besvarelse fra Drift Bridge Group
Thank you, Steve! We’re delighted to hear your first experience with us was such a positive one. It’s great to know you felt well looked after and confident in your purchase.
Millie will be really pleased to hear her support and the way she managed the pre-sales service and inspection made a difference. We’re glad you’re enjoying the car, and we really appreciate your kind words and 5-star review!
My Q4 e tron
It was really pleasure talking with Mark from Sales. I found the car on auto trader, but I wanted to check its condition before buying. He was able to find time for me to view the car and test drive. I am really impressed with the car.
5. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Vimal! We’re so pleased to hear you had a great experience with Mark. It’s good to know he was able to make time for you to view and test drive the car, and that you’re impressed with it. We really appreciate your kind words and 5-star review, enjoy your new car!
Exceptional service and vehicles
Exceptional service and vehicles. The customer service was excellent, keeping me updated on any issues and always happy to assist with solutions if possible. The quality of the approved used cars was fantastic. Overall, I am extremely satisfied and highly recommend this dealership to anyone considering buying a vehicle.
27. november 2025
Besvarelse fra Drift Bridge Group
Thank you, Tom! We’re delighted to hear you received exceptional service and felt well looked after throughout. It’s great to know the team kept you informed, helped resolve any issues, and that you were impressed with the quality of our Approved Used vehicles.
We really appreciate your recommendation and 5-star review, thank you for choosing Audi Epsom!
My sales advisor was really helpful
My sales advisor was really helpful , she went above and beyond helping me .
2. december 2025
Besvarelse fra Drift Bridge Group
Thank you, Julie! We’re delighted to hear your sales advisor was so helpful and went the extra mile for you. We really appreciate your kind words and 5-star review!
Very poor post sales
I can’t fault the pre sale expertise it was excellent however post sale has been dismal to say the least. Having picked up a brand new car on the Saturday the engine warning light came on after 24 hours. Car returned on the Monday and loan car provided. Transpires car needed a software update. No clue why it wasn’t done pre handover and took 8 days to get the car back. Two messages left with Sales Managers and MD but zero contact from them. Very poor after sales service. I wouldn’t go back to them
24. november 2025
Besvarelse fra Drift Bridge Group
Thank you for sharing your feedback, we’re very sorry to hear about your experience. Having an engine warning light appear on a brand-new car and then facing an extended wait for a software update is understandably frustrating, and it’s disappointing to hear that your messages weren’t returned. This isn’t the level of after-sales support we aim to provide.
We’d really appreciate the opportunity to look into what happened and address your concerns properly. Please contact us on 01932 220404 or email info@waltonaudi.co.uk
, and a senior member of the team will review this as a priority.
Thank you again for bringing this to our attention. We genuinely want to put things right.
Smooth experience
Great service from Katie and the VW team, kept me informed throughout the process and were never pushy, just explained everything simply and made the whole process great - second time buying a VW from Epsom VW and probably not the last !
22. november 2025
Besvarelse fra Drift Bridge Group
Thank you so much for your review! We’re delighted to hear that Katie and the team made everything smooth and straightforward for you. It’s great to know you felt well-informed throughout and never pressured; just supported with clear, simple guidance.
We really appreciate you choosing us for the second time, and we’d be thrilled to welcome you back again in the future!
Excellent from first enquiry to delivery.
From first enquiry to delivery of our new car we received excellent advice and assistance. Finance options were explained without any bias and we were able to choose our purchase option without any pressure from the sales team. Our sales executive Jason was both patient and always helpful and we have no hesitation in recommending Drift Bridge Group - Audi Approved Epsom who will also entrust with the servicing of our new car.
26. november 2025
Besvarelse fra Drift Bridge Group
Thank you, Peter, for the fantastic 5-star review!
We’re really pleased to hear that your experience , from first enquiry through to delivery, was smooth and supportive. It’s great that the finance options were clearly explained and that you felt comfortable choosing what suited you best without any pressure.
Jason will be delighted to know his patience and helpful approach made a difference. We truly appreciate your recommendation and are proud to have earned your trust for the servicing of your new Audi as well.
Thank you again for choosing Audi Approved Epsom!
Professional and attentive.
15. november 2025
Besvarelse fra Drift Bridge Group
Thank you, Anthony, for the 5-star review!
We’re glad to hear you found the team professional and attentive. Your feedback means a lot, and we appreciate you taking the time to share it.
Thanks for choosing us!
A very helpful staff member
A very helpful staff member, name of Conner, explained everything I needed to know. Also helped well with documentation
24. november 2025
Besvarelse fra Drift Bridge Group
Thank you, John! We’re so pleased to hear Connor was able to guide you through everything clearly and help with all the documentation. We’ll be sure to pass on your kind words, and we really appreciate your 5-star review!
Promised new plates and still not…
Promised new plates and still not arrived after 3 weeks. To then find out not even ordered
17. november 2025
Besvarelse fra Drift Bridge Group
Thank you for your feedback. We’re very sorry to hear about the delay and the frustration this has caused. Your plates should have been ordered promptly, and we understand how disappointing it is to find out this wasn’t done. We appreciate your patience.
Very positive experience
Rahim was an excellent advisor from the start of the process to the end - he answered my endless questions and emails promptly and nothing was too much trouble - professional and friendly and a pleasure to deal with
17. november 2025
Besvarelse fra Drift Bridge Group
Thank you, Tricia! We’re so glad to hear you had such a positive experience. Rahim will be delighted to know his prompt replies, support, and friendly approach made the process so easy for you. We really appreciate your kind words and 5-star review!
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