Dreams - Gravesend Anmeldelser 

211
TrustScore 4.5 ud af 5

4,7

Imperial Retail Park, DA11 0DQ Gravesend, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Customer Service Assistant Caz (aka elf on the shelf) attend to us straight away and made it an enjoyable experience from the get go. Very professional, extremely patient, kind and knowledgeable. If... Se mere

Bedømt til 5 ud af 5 stjerner

Always able to answer questions when i called the store, able to amend the dwlivery daye easily as we were moving so needed to change things a few times, friendly helpful staff, and the delicery team... Se mere

Bedømt til 5 ud af 5 stjerner

Good first experience in the shop. Given good advice re. choosing the best mattress for me. Seamless delivery by two very professional delivery people. By the way I have not received anything re... Se mere

Bedømt til 4 ud af 5 stjerner

We were made very comfortable with our purchase, assisted by Caroline, who explained all that we needed to know. She showed to us that she cared about our choices that we made couldn’t have asked fo... Se mere


Virksomhedsoplysninger

  1. Sengeforretning
  2. Sengetøjsbutik
  3. Soveværelsesmøbelbutik
  4. Madrasbutik

Skrevet af virksomheden

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrevet af virksomheden

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktoplysninger

  • Imperial Retail Park, DA11 0DQ, Gravesend, Storbritannien

  • 01474 327451

4,7

Fremragende

TrustScore 4.5 ud af 5

211 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(211)

13.337 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Second time.

It’s the second time that I’ve purchased a bed from Dreams and was so pleased with the whole experience and the quality of the bed, helpfulness of staff, and delivery service.
I would recommend them to anyone wanting to buy a bed. Excellent service at the Gravesend branch.

2. maj 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great job

Very helpful staff , loved the special bed that works out what sort of mattress you require , and trying out the mattresses that are in store that it picks .

25. april 2025
Bedømt til 4 ud af 5 stjerner

In store the staff were helpful

In store the staff were helpful, always ready to answer questions.
The delivery was on time, and quick in removing the old bed and frame for disposal, and replacing with the new bed and mattress.
Bed is comfortable, and was a good purchase.

29. marts 2025
Bedømt til 5 ud af 5 stjerner

Great beds, great service

The staff at our store were very helpful and knowledgeable about their products. We bought from Dreams before and have no hesitation in recommending them.
The delivery guys were very careful when moving the new beds in, and removing our existing ones. They phoned to give me an arrival time.
Great service all round.

14. marts 2025
Bedømt til 5 ud af 5 stjerner

My Dreams new bed experience…

Reece was very professional and knowledgeable about the beds. He was very patient and helpful. I purchased the bed on his recommendation. The installation team were also very professional and friendly. Great work all round. Highly recommend Dreams Gravesend. Well done everybody

27. februar 2025
Bedømt til 1 ud af 5 stjerner

Not happy with the bed too high in…

Not happy with the bed too high in height Dreams told me it's a £90.00 charge to change it my sister bought a bed from different company 3 times they changed her bed at no cost now that's what I call a service..poor service from Dreams go somewhere else to buy a bed.

29. januar 2025
Dreams - Gravesend-logo

Besvarelse fra Dreams - Gravesend

Good afternoon Devinder,

Thank you for taking the time to leave us your feedback.

Following our conversation today, I have sent you an email and do look forward to hearing from you after your visit to your local store.

Many thanks,

Kishan

Bedømt til 5 ud af 5 stjerner

Very good customer service

Very good customer service. I was offered a drink and was given a good service. The manager and staff who I believe was a new starter, both were incredible.
They also recommended a good pillow which I bought and also gave me a bag to recycle my old mattress and explained the delivery process

22. januar 2025

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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