DreamLease Vehicle Leasing Specialists Anmeldelser 

647
TrustScore 5 ud af 5

4,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Right from my initial enquiry, DreamLease have been an absolute Godsend, particularly Tom. He has helped me with all my questions, no matter how trivial, with absolute professionalism. This is th... Se mere

Bedømt til 5 ud af 5 stjerner

Really easy process from start to finish, Requested my quote online through Dreamlease and a very polite lady called Skye sorted everything out in a couple of days, would recommend this company as... Se mere

Bedømt til 5 ud af 5 stjerner

I couldn’t recommend Martin at Dream Lease highly enough. He provided first class customer service throughout the process of arranging a Skoda Enyaq lease. His communication was excellent, and he... Se mere

Bedømt til 5 ud af 5 stjerner

I had used another lease company for my last two cars but hadn’t been happy with the time it took to get a response from them. It all felt like it was too much trouble. I used initially because of t... Se mere

Virksomhedsoplysninger

  1. Leasingservice
  2. Billeasing

Skrevet af virksomheden

DreamLease Vehicle Leasing Specialists are here to turn your dreams into reality. With a combined experience of over 30 years in the leasing and motoring industry, our independent, family run business are here to assist you in finding your perfect new vehicle. We deal in all aspects of Car Leasing and Vehicle Contract Hire to suit the Individual, Business Lease customer or even the Large Fleet customer. Together with the most competitive prices in the UK and unrivalled personal customer service, you could be leasing the car you have always dreamed of, sooner than you can imagine… Our expertise range from Business Contract Hire to Personal Contract Hire and extend to Finance Lease, Outright purchase, Flexible Lease and Short Term Hire.


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

647 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(647)

297 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

Martin W Was excellent throughout the whole process, he advised on the best prices, mileage and packages etc for our needs.

Would recommend to anyone.

28. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great customer service

Great customer service. Tom was very helpful, friendly & got the car I wanted delivered quickly & at a price I was happy with. I will be recommending to everyone & definitely use them again.

31. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I had a fantastic experience with…

I had a fantastic experience with DreamLease from start to finish. My Leasing Consultant Jakub was incredibly helpful, professional, and responsive throughout the whole process. They took the time to answer all of my questions, kept me updated every step of the way, and made leasing my new vehicle completely stress-free.

The whole process was straightforward, transparent, and much easier than I expected. I never felt pressured, and I always felt like they genuinely wanted to help me find the right deal.

I wouldn't hesitate to recommend DreamLease to anyone looking for a hassle-free leasing experience. Thank you again for all your help—I’m delighted with my new car!

27. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Zane Ali was great

Zane Ali was great, quick, helpful and efficient and was clear with everything I needed to know without sounding too complicated or confusing.

23. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible don’t bother

Absolutely appalling experience with Dream Lease. The name should be Nightmare Lease.

The whole process was stressful from start to finish. Once you’ve accepted the quote and the finance is in place, communication seems to disappear. I was constantly chasing for updates because nobody kept me informed. Getting through on the phone is almost impossible, and when you do manage to speak to someone, you don’t get any meaningful help.

To make matters worse, my brand new Volkswagen ID.5 developed a fault within days of delivery and after only 140 miles. The AA attended and believe the clicking noise is coming from the electric motor, but because it’s under warranty they couldn’t repair it. Volkswagen can’t inspect the car for around a month, and Dream Lease have completely distanced themselves, saying they’re only the introducer and effectively washing their hands of the situation.

I appreciate they may not be responsible for carrying out warranty repairs, but good customer service doesn’t end once the paperwork is signed. At the very least, I expected someone to help coordinate with VWFS or the supplying dealer, instead I’ve been left to fight every battle myself.

I’ve been passed from one company to another with nobody taking ownership of the problem. When you’re spending this kind of money on a lease, you expect support when something goes wrong, especially within the first week of having the vehicle.

I would strongly advise anyone considering Dream Lease to think carefully. The experience has been the complete opposite of what their name suggests.

Would not recommend it

15. juli 2026
Uopfordret anmeldelse
DreamLease Vehicle Leasing Specialists-logo

Besvarelse fra DreamLease Vehicle Leasing Specialists

We’re very sorry to hear that your experience has left you feeling disappointed and unsupported.

We appreciate that the finance documentation process can sometimes take longer than anticipated. Throughout this period, our team continued to progress your order as quickly as possible; however, we recognise that you would have appreciated more frequent communication and updates along the way, and we’re sorry that this aspect of your experience did not meet your expectations.

We’re also very sorry to hear that your new Volkswagen ID.5 has developed a fault so soon after delivery. As a credit broker, DreamLease does not manufacture, supply, maintain or repair vehicles, and mechanical faults and manufacturer warranty timescales are therefore outside of our control. Any warranty-related concerns must be diagnosed and managed by the manufacturer and its authorised repair network.

That said, we fully appreciate how frustrating and disappointing it must be to experience an issue with a brand-new vehicle after such a short period of ownership, particularly when faced with a lengthy wait for an inspection. We sincerely hope Volkswagen is able to inspect your vehicle and resolve the issue for you as quickly as possible.

We appreciate you taking the time to share your feedback and are sorry for the frustration and inconvenience you have experienced. While the mechanical issue and warranty process ultimately sit with Volkswagen and its authorised repair network, we understand that this has been a disappointing situation, particularly so soon after taking delivery of your new vehicle.

Bedømt til 5 ud af 5 stjerner

Great customer understanding

Zane Ali was brilliant to deal with. Didn’t pester me, listened to what we wanted and delivered a great deal. He made it really easy for me to lease a car for my mum. Would happily deal with him again

16. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I would like to express my thanks to Tom Glen

I would like to express my thanks to Tom Glen, Leasing Consultant at DreamLease, for his excellent support throughout the process of leasing my new VW Passat.

Tom made the entire process incredibly simple, straightforward and speedy from start to finish. He provided regular, clear communication at every stage and was always available to answer questions and offer guidance whenever needed.

His professionalism, efficiency and helpful approach made the experience stress-free and enjoyable. I would have no hesitation in recommending Tom and DreamLease to anyone considering a vehicle lease.

Thank you again for all your help with my new VW Passat.

14. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fab service

Zane made the whole process relaxed and easy, talked through and explained everything fab service from him, highly recommend

13. juli 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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