The agent I spoke to, Luke Curley, made the whole process easy to understand and follow. Pleasant and friendly, nothing was too much trouble. The price of the cover option I decided on was less than... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very polite gentleman- young bloke. Introduced himself on arrival, very polite and courteous Only took about half hour to service , did not need to check flue outside as he checked from inside... Se mere
He telephoned ten minutes before arriving, was polite and promptly got on with the service No concerns at all with his visit, and qiu gladly welcome him next year ,😎
Experience was not good due to waiting far too long for the telephone to be answered. After waiting almost 25 minutes I gave up - I only wanted to ask a simple question. I have added two more applia... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Domestic Appliance Guard provides comprehensive and cost-effective cover for your boiler, heating and domestic appliances. We are committed to delivering great value home care plans, speedy claims and with customer service to match.
Kontaktoplysninger
Domestic Appliance Guard, 4a Porchester Place, BH8 8JS, Bournemouth, Storbritannien
- 0800 652 7111
- support@domesticapplianceguard.com
- www.domesticapplianceguard.com
Peace of mind when it matters most
4,6
Fremragende
4 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted you've found a service plan that suits your needs. We really appreciate you choosing Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Boiler cover
Polite staff with knowledge of the product. Waiting time was a bit long but otherwise very good
19. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely feedback! We're glad our team could help and apologise for the longer wait. We really appreciate your patience and kind words!
Kind regards,
The Domestic Appliance Guard Team
Besvarelse fra Domestic Appliance Guard
Thank you for your kind review! We're pleased you've had a positive experience so far and look forward to continuing to provide you with great service!
Kind regards,
The Domestic Appliance Guard Team
George was very helpfull and no…
George was very helpfull and no problems signing up and price was very good
19. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted George made everything so straightforward and helped you find a great deal. We'll be sure to pass your kind feedback on to him!
Kind regards,
The Domestic Appliance Guard Team
Cannot get any service
The told me they would do an initial service and didnt.
I rang them 're service and mentioned that although the heating was working, the thermostat seems to not be working and the heating was on full most of the time. They say they cannot come out to it unless I pay £150 call out just to look at it and this is because it has not been serviced in 12 months, however, when I took them on they said they would come out and service and I would get a very yearly service. They have been taking my money by Dd since August
20. august 2026
Callum was great
Callum was great did the repair for the 4th time hopefully it will last this time. He was clean neat and tidy and left everything in good condition
16. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your review! We're delighted Callum took such good care of you. We understand your frustration at needing multiple repairs and sincerely hope everything is now resolved for good. We'll be sure to pass your kind feedback on to Callum!
Kind regards,
The Domestic Appliance Guard Team
Very easy site to use
Very easy site to use. After I looked online and chose what I wanted I got a phone call later that day. George explained all about the cover and gave me a couple of days over the weekend to think and wasn’t pushy at all.Very pleasant when he called me back. all in all a very good experience.
19. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted George made such a great impression and gave you the time and space to make your decision without any pressure. We'll be sure to pass your kind words on to him. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
very nice young man came and serviced…
very nice young man came and serviced my boiler
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted you had such a positive experience with our engineer. We'll be sure to pass your kind words on to him!
Kind regards,
The Domestic Appliance Guard Team
Stay clear ….easy to set up however…
Stay clear ….easy to set up however when my appliance broke they said could not repair and due to me not having original receipt they offered me only 20 percent of what it is worth this wasn’t advised when I opened the insurance or my be in small print bad service !!!!!!
19. oktober 2026
Uopfordret anmeldelse
New to this company
New to this company, they were a good price, I read the reviews and decided to go with them. I spoke to a very knowledgeable person, he explained everything clearly, was extremely helpful and friendly.
15. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted our team made such a great first impression and gave you the confidence to choose us. We really appreciate your trust and look forward to providing you with excellent service. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
easy to set up
13. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your kind review! We're delighted you found the process straightforward. Welcome to Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Quick and easy
17. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your kind review! We're delighted everything went smoothly for you. We really appreciate you choosing Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
straightforward application process and…
straightforward application process and clear pricing
17. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your kind review! We're delighted you found everything clear and straightforward. We really appreciate you choosing Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
The service engineer was polite…
The service engineer was polite knowledgeable and efficient. This was my first service by this company and it was by far the most comprehensive and detailed, way beyond anything done by previous providers. The engineer even repaired my loft hatch! Very impressed.
16. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Domestic Appliance Guard
Thank you for your fantastic review! We're delighted your first service with us exceeded your expectations. It's lovely to hear our engineer went the extra mile, even helping with your loft hatch! We'll be sure to pass your wonderful feedback on to him.
Kind regards,
The Domestic Appliance Guard Team
Avoid at all costs
Just joined as a new customer and this company has been impossible to deal with.
Direct debit mess up from their side and charge me fees for late payment.
Sending email with invoices that include payment links that do not work and also do not accept card payment, although I had discussed the reason for this payment method with.
No customer service at the weekend and only can cancel this nonsense by phone.
Not recommending. I should have stayed with British Gas.
Very unhappy new customer.
Update: Spoke to customer service and had no luck even if it was their fault
16. oktober 2026
Uopfordret anmeldelse
Ease of transaction
George made the whole transaction easy. Pleased with the service so far
16. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your kind review! We're delighted George made such a great first impression. We'll be sure to share your lovely feedback with him, and we look forward to looking after you!
Kind regards,
The Domestic Appliance Guard Team
Excellent customer service
Excellent customer service, I received regular update and the engineer was very professional. Thank you
16. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted you had such a positive experience with us. It's great to know you felt well looked after throughout, and we'll be sure to pass your kind feedback on to the team!
Kind regards,
The Domestic Appliance Guard Team
Very happy that at the end of the phone…
Very happy that at the end of the phone someone care .the service was very helpful.
28. august 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're so pleased our team made you feel listened to and cared for. That's exactly the experience we want for our customers, and we really appreciate your kind words!
Kind regards,
The Domestic Appliance Guard Team
Very clear advice,no fuss and a…
Very clear advice,no fuss and a protection in place 👍
16. oktober 2026
Besvarelse fra Domestic Appliance Guard
Thank you for your lovely review! We're delighted everything was straightforward and that you're happy with your new cover. We really appreciate you choosing Domestic Appliance Guard!
Kind regards,
The Domestic Appliance Guard Team
Dette er Trustpilot
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