Spacepro Wardrobes by B&Q Anmeldelser 230

TrustScore 3 ud af 5

3,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Wrong size tracks delivered. Delivery made Monday 4th May now 20th May still waiting for correct tracks to be delivered. Details/size in the order were checked & all correct. Someone must have read t... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Absolutely shocking, do not buy from Spacepro… failed delivery after waiting over 1 month. They do not care! no communication,POOR customer service. You just get fobbed off! ITS your business yo... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Simple but effective rapid assembly sliding wardrobes delivered within two weeks, installed by following simple detailed instructions in 2 hours. Did I mention these are very simple to install? Fit th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Absolutely thrilled with my wardrobes. I was a little nervous of ordering online but having used Sharps at our last property and being very disappointed with them and also seeing poor reviews for Hamm... Se mere

Virksomhedsoplysninger

  1. Soveværelsesmøbelbutik

Skrevet af virksomheden

B&Q bring you bespoke storage solutions through DIY-Spacepro.com. Spacepro are market leaders in the manufacture of bespoke made-to-measure sliding wardrobe doors and wardrobe storage solution systems.

DIY-Spacepro.com by B&Q

Skrevet af virksomheden

We're commited to making our customers happy!

Kontaktoplysninger

3,0

Middel

TrustScore 3 ud af 5

230 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Shocking Customer Service

Received wardrobe doors from Argos which have been in storage due to Covid. Unfortunately I need to return unopened and exchange for different sizes but they are refusing to deal with. Completed the online enquiry form multiple times with no reply. Argos contacted Spacepro who refuse to deal with the exchange.

6. januar 2021
Uopfordret anmeldelse
Spacepro Wardrobes by B&Q-logo

Besvarelse fra Spacepro Wardrobes by B&Q

Hi Jason,
Sorry to hear of your need to exchange items, but if you ordered your products through Argos then you'll need to raise this with them, not diy-spacepro.com. In most cases retailers will offer exchanges for unopened product within 30days of delivery, but we can only advise that you contact Argos.
Regards,
diy-spacepro

Bedømt til 1 ud af 5 stjerner

Zero idea when my purchase is going to…

Zero idea when my purchase is going to be delivered

30. december 2020
Spacepro Wardrobes by B&Q-logo

Besvarelse fra Spacepro Wardrobes by B&Q

Hi Mr Dixon,

Thank you for your review. I can confirm that your order was delivered to our offshore delivery company Breakwells on 21/12. Our delivery companies always contact our customers to book a convenient delivery date, however they have been closed for the Christmas break,

Breakwells are now open and will be contacting you this week to confirm a delivery date. We aim to deliver all B&Q orders within 28 days of receipt, however this has been increased slightly on this occasion due to Christmas closure.

I trust that once you have received your order you will be happy with the products and any further feedback would be welcomed.

Thank you
DIY Spacepro

Bedømt til 1 ud af 5 stjerner

badkcjhjdfsjfjk

bad cut short wrong weels

19. december 2020
Spacepro Wardrobes by B&Q-logo

Besvarelse fra Spacepro Wardrobes by B&Q

Hi Mr Shorthouse,

I am sorry that you have received doors with the incorrect wheels attached. We make roughly a thousand doors by hand in our factory every day. Although we take extreme care when making the doors, sometimes human error can occur and I'm afraid on this occasion, the door maker incorrectly attached the wrong running gear.

When instances like this occur, we will always send out the correct running gear via Royal Mail in the first instance as we believe that this is the quickest way to resolve the error, unfortunately as this was never received the next option was to send via DHL. Once you have received the delivery, we hope that you will be happy with the product. Any further feedback would be welcomed.

Thank you, DIY Spacepro

Bedømt til 4 ud af 5 stjerner

Really pleased with my new sliding door…

Really pleased with my new sliding door wardrobes. They look so stylish and have changed the whole look of the room.

I didn’t have enough clearance top to bottom to have the soft closers fitted which was disappointing but that doesn’t change the look of the wardrobes

Deliver within timeframe stated at time of placing order. Phone call to arrange delivery date then a call the morning if delivery with an estimated time.

10. december 2020
Bedømt til 5 ud af 5 stjerner

This is our 3rd set of bespoke sliding…

This is our 3rd set of bespoke sliding doors from Space-Pro. They are expensive however the quality is excellent and they look very good. Delivery periods are reasonable and the deliveries are made within the promised time. The delivery drivers have been particularly helpful. Overall a very good experience.

4. december 2020
Bedømt til 3 ud af 5 stjerner

The wardrobe doors are great but they…

The wardrobe doors are great but they are very difficult to assemble, the instructions were not clear but the videos did help. My husband installed sliding wardrobe doors from another retailer with no problems and he is generally handy with DIY but these doors have been hard work.

1. december 2020
Bedømt til 5 ud af 5 stjerner

Excellent service and quality product

I am delighted to say we were able to order exactly what we were after in terms of purpose made wardrobe doors that were made within the defined timescales and delivered a week earlier than expected.
Brilliant service at a great price

30. november 2020
Bedømt til 5 ud af 5 stjerner

Bought spacepro doors online

Bought spacepro doors online, and was nervous, as I prefer to see for myself, however I was delighted when they arrived as the quality of the product was excellent, colour, finish and delivery was excellent, would recommend.

30. oktober 2020
Bedømt til 1 ud af 5 stjerner

Spacepro seem set to sell finished…

Spacepro seem set to sell finished goods. Try to get in contact with them for spare parts or information (we cracked a mirror during installation) and you hit a brick wall. They don’t acknowledge or reply to emails and appear to ignore after sales/ customer service support.... The school report would read “ could do better”!!!!

28. oktober 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

The doors were delivered very quickly…

The doors were delivered very quickly on a dedicated delivery vehicle. There was no damage. This is the third set of doors we have received. The instructions are straightforward and the guide rails are already cut to size. The liners are very useful if replacing existing doors as we were. The ability to alter the height on each corner of the doors is great as our openings were not quite square.

26. oktober 2020

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere