when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Se mere
Virksomheden har svaret
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
Virksomheden har svaret
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Digitalis Direct
Skrevet af virksomheden
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktoplysninger
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Fremragende
548 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Faulty turntable
Had a faulty turntable I bought about 18 months ago. Peter at Digitalis took all the details and promised to call me back later in the day. True to his word he called and advised he hoped to send a replacement and would confirm in the morning. Again as promised he called to let me know the replacement turntable was on its way. Superb first class service..could not be better.
21. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review! When a faulty product does arise, we work tirelessly to get the issue sorted so you, the customer, can get back to enjoying your product! Glad we could be of assistance!
Great customer service
Ordered a turntable and speakers via Amazon. Had a problem with a hinge . Amazon didn't seem to have a facility to raise a query. Spoke to Peter at the supplier. He identified the issue and sent replacement by return. All good now. Very impressed by excellent customer service. Thank you!
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Elizabeth!
Superb service
Superb service, as I ordered around 15:00 on Tiesday and got the product (a very effective Pro-ject record and stylus cleaner set) on Wednesday at around noon.
13. oktober 2025
Besvarelse fra Digitalis Direct
Thank you for your review Tony! We ship all orders on our website on a next day service if ordered before 4pm Monday to Friday!
Very quick and efficient customer…
Very quick and efficient customer service. Great experience.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Anna!
Bought a record player stereo for…
Bought a record player stereo for Christmas present, little problem ordering, but customer service excellent when I contacted them. Arrived next day ,
16. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Paula! Very impressive you are already prepared for Christmas, we hope they enjoy their present!
Great value for money
Price, quality of product, swiftness of delivery. Great value start record player for my son.
10. oktober 2025
Besvarelse fra Digitalis Direct
Thank you for your review Leighton! Hope your son enjoys his record player!
Great delivery time
Great delivery time, item not tried as it is for a Christmas present
10. oktober 2025
Besvarelse fra Digitalis Direct
Thank you for the review Gary! We admire your organisation skills already buying Christmas presents! Hope they enjoy their present!
Great experience!
I recently bought a turntable/speakers combo on Digitalis Direct and the experience was great. I contacted the customer service because there was an issue with PayPal and Liam (shout-out to Liam!) was very nice and helpful! He replied very quickly to my emails and shipped my order almost straight away! I was very impressed!
I received my parcel on Sunday, by DPD, which is absolutely great!
Everything was safely packaged as well!
5 stars for the service and thanks again to Liam for your help!
10. oktober 2025
Besvarelse fra Digitalis Direct
Thank you for the review Ilaria! It was a pleasure helping you, we're sorry you experienced an issue but hope you enjoy your order!
Excellent and very happy with my purchase
Excellent customer service as no tracking information was originally provided but this was rectified immediately as soon as I reaches out. Very happy with my purchase
15. september 2025
Besvarelse fra Digitalis Direct
Thank you for the review Francisco! We're sorry there was an issue with the tracking number but when problems arise we take great care in amending as soon as possible for the upmost customer experience!
Great price
Great price, easy ordering and next day delivery. Item was securely packaged. Effortlessly transaction
24. september 2025
Besvarelse fra Digitalis Direct
Thank you for the review Ian!
I am giving this company 5-star
I am giving this company 5-star. As with previous customer, I was impressed with Peter, the customer service person who dealt with my request. He arranged to have the tape deck replaced which arrived the day after in excellent condition! Amazing. Thanks, Peter.
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Joy! We will always help our customers when they experience any issues with their purchases, we're glad we were able the assist you!
I ordered audio equipment from Amazon…
I ordered audio equipment from Amazon they somehow duplicated the order and two lots of equipment was delivered. The speakers came Digitalis I phone and explained the problem. A very nice man called Peter told me to return them which I did personally and can't believe the superb service I received. Instant refund. Shall recommend this company to anybody buying audio equipment. Many thanks for your help Peter
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for the review Anthony! Glad we could help you with your issue!
Great service provided
Ordered a Sub platter upgrade for a Pro-ject turntable . I found the website easy to use & to place the order . Item received the next day , well packaged & very pleased with the service provided .
26. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review David! We strive to make our service as easy to navigate and delivery as quick and smooth as possible! Hope you enjoy your sub platter Upgrade!
Just a great service and I love the…
Just a great service and I love the deck and speakers
23. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review Colin! We hope you enjoy your turntable and speaker package!
Quick delivery and quick response…
Quick delivery and quick response support team great piece of kit
23. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review Teresa!
Besvarelse fra Digitalis Direct
Thank you for your review Pete!
Really fast delivery
Really fast delivery. Ordered in the afternoon, dispatched straight away and delivered early next day. Good quality product at competitive price.
22. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review Peter! We aim to get our orders dispatched as quickly as possible so you can get to enjoying your purchase!
Great product, great Service
Ordered ‘Audio-Technica AT-LP60X Turntable + Edifier R1000T4 Maple Speaker Package’, great price compared to anywhere else. When I had a query Julie responded the next day and was really helpful. Faultless.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Liv! Glad we were able to help!
Super fast delivery
Super fast delivery, goods exactly as described and overall, very pleased.
15. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review Jim!
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