when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Se mere
Virksomheden har svaret
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
Virksomheden har svaret
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Digitalis Direct
Skrevet af virksomheden
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktoplysninger
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Fremragende
548 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great value and great customer service…
Great value and great customer service when I had questions/issues with the product. Overall very good.
26. august 2025
Besvarelse fra Digitalis Direct
Thank you for your review Anna!
Efficient Service
My experience dealing with Digitalis Direct is very positive. There was a slight problem with an initial order but this was quickly dealt with and promptly resolved. Would recommend Digitalis Direct. I would certainly buy from this company again. 5 stars.
11. september 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Martin! Glad we could resolve your issue!
Elder brother purchased a steepletone…
Elder brother purchased a steepletone music system. Model Boston. Came well packaged and with all the components. Absolutely wonderful item. Good service from supplier company as courier kept mucking about but company always helping to sort out the courier. Would recommend to any person thinking to use this company. Very professional. 10/10
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Samantha! We're glad you enjoy your purchase!
“It did exact what it said on the tin.”
8. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review Rob!
Great service and help regarding a…
Great service and help regarding a faulty part. Digitals Direct contacted the manufacturer and arranged a replacement for me which was then sent out within a couple of days.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Carol! We will always assist our customers when they have a faulty part in their order and make sure they are completely satisfied. We're sorry you experienced this issue but glad we could help fix it for you.
Perfect In Everyway!
Perfect in everyway, great price, quick delivery and spot on communication!
4. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review Paul! It's nice to be called perfect every once in a while! :)
Great service arrived promptly
Great service arrived promptly. Everything works well very happy
18. august 2025
Besvarelse fra Digitalis Direct
Thank you for your review Jeremy! Glad to hear you got your order quick and working well!
Excellent fast service great price.
3. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review!
Digitalis were so helpful..
Digitalis were so helpful... I am completely useless with tech but they patiently answered all my queries re Bluetooth and explained how to set up the system should I buy it....and also recommended compatible headphones. Once I ordered the audio technica deck, and Edifier speakers and headphones they arrived within 24 hours, fully tracked. Set up was easy, just as they had explained and the sound quality and ease of use is excellent. I'm so pleased....it couldn't be bettered. Thank you.
26. august 2025
Besvarelse fra Digitalis Direct
Thank you for your review Alyson! We pride ourselves on making our service as customer friendly as possibly. We always make sure that you are completely confident with the product and with us as a company. We're so glad you love your Bluetooth turntable system and hope you can enjoy it for years to come!
I ordered a DAB aerial for my workshop…
I ordered a DAB aerial for my workshop on wed, arrived next day before lunch. All correct, brilliant service and delivery. I usually order from Amazon prime but this item was cheaper and quicker delivery, will use again in future.
27. august 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review David! We appreciate that nobody likes to wait around for something so we ship all orders on a next working day delivery service (when paid before 4pm Mon-Fri) as we know how important it is for you to receive your order. Glad you enjoyed shopping with us!
Brilliant
Brilliant. Ordered Friday arrived Saturday midday. What more can you ask for.
Thanks for all your help and support
22. august 2025
Besvarelse fra Digitalis Direct
Thank you for your review Graham! We appreciate that nobody likes to wait around for something so we ship all orders on a next working day delivery service (when paid before 4pm Mon-Fri) as we know how important it is for you to receive your order.
Ordered on a Friday delivered Saturday…
Ordered on a Friday delivered Saturday despite it being a bank Holiday weekend. I did ring them to see if the bank Holiday would effect delivery. They told me that they had changed the carrier from DPD to Royal Mail to ensure delivery.
Very nice attitude on the phone.
22. august 2025
Besvarelse fra Digitalis Direct
Thank you for your review Steven! I'm glad to hear you received your order next day as we all know how problematic a bank holiday can be! We always try our best to make sure you receive your order next day, no matter the circumstances! You were a pleasure to talk to on the phone and we're glad that you put your faith in us to fulfil our promise made to you, hope you enjoy your order!
Besvarelse fra Digitalis Direct
Thank you for your review!
Easy ordering and speedy delivery!
21. august 2025
Besvarelse fra Digitalis Direct
Thank you for your review Elizabeth!
Excellent service
Brilliant! Contacted them as they had an ‘open box’ Mission amp for sale elsewhere. They put it on their website within an hour and I was able to order it for next day delivery. Arrived promptly and safely - and really is as new. Will definitely be using them again! Thank you so much.
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Jon! We often have open box models available and will always satisfy the customers needs when they contact us about purchase. Glad you enjoy your order!
Great customer service
I had ordered a new stylus from Digitalis via Facebook and experienced problems installing it. Julie at Digitalis was excellent helping me out and contacting the manufacturer (as this was a new model of stylus) then getting back to me the following day - talked me through manufactures recommendations and I managed to get the stylus on. Amazing friendly customer service - thank you.
18. august 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Suzanne! Our team here at digitalis are always willing to help our customers when they have an issue with setup of any product. We're glad that Julie was able to help you in a friendly way and get your problem sorted!
Extremely easy to set up with a SIM…
Extremely easy to set up with a SIM card. Lightweight and great for a touring caravan.
28. juli 2025
Besvarelse fra Digitalis Direct
Thank you for your review Jennette! Hope you enjoy your mobile WiFi router and have fun travelling!
Easy to navigate website and great…
Easy to navigate website and great prices with introduction discount. Fast next day shipping, perfect, thank you.
13. august 2025
Besvarelse fra Digitalis Direct
Thank you for your review Mike! This is the customer experience we strive for, we're glad you enjoyed shopping with us!
Digital TV Cable
Ordered 50m Digital cable on Friday arrived next day. That's what l call service.
Spoke to a gentleman called Peter very helpful chap.
Thank you very much 😀
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Michael! Our aim is to get your order to you in the shortest possible time so you can get using whatever you purchased as soon as possible! We're glad you enjoyed our all-round customer experience!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.