when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Se mere
Virksomheden har svaret
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
Virksomheden har svaret
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Digitalis Direct
Skrevet af virksomheden
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktoplysninger
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Fremragende
548 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional customer service.
I ordered Dali speakers and cable from Digitalis that were despatched promptly, but unfortunately there was a problem with DPD and delivery was delayed. I contacted Digtalis and they made every effort to resolve the problem with DPD whist keeping me informed as to progress. I now have my speakers and am very pleased with them. I wouldn’t hesitate to buy from them again.
22. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review! We apologise for the delay with DPD but glad you are now enjoying your DALI speakers and QED cables!
Digitalis Direct Highly recommend
I ordered a Steepletone Houston. It arrived quickly but when it was taken out of the box. It was faulty.
I emailed Digitais requesting a return and refund. They answered quickly and a return was organised with no fuss and received my refund the next day.
I would have no hesitation in shopping with Digitalis Direct again. And I would highly recommend them.
8. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Andrea! We're sorry you received a faulty product but we are glad our service was of a high enough service for you not to lose confidence in us and want to want to shop with us again!
Good customer service
Turntable and speakers I ordered from Digitalis were a good price and arrived promptly. Sadly courier threw them over my 6ft gate. Rung Digitalis and they were very good. Agreed that I could return and they would replace. This was all done quickly with the minimum of fuss. Good company to deal with
22. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Nicola! We're sorry that the courier was careless with your order, we take matters like this very serious and always make amends with our customers before raising the issue with our courier services. We thank you for your patience and glad we were able to sort your problem!
Arrived really quickly and packaged…
Arrived really quickly and packaged well havnt used yet
22. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Heather!
Item I purchased exactly as described…
Item I purchased exactly as described by Peter. Easy to set up through Bluetooth. Item arrived exactly as advised. My many thanks to Peter and everyone at Digitalisdirect.
20. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Alec! We're glad you like your order and appreciate your kind words!
Great Service
Ordered midday
Arrived less than 24 hrs later
Well packaged
Easy to set up
17. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Mark!
Excellent service
Excellent service. Ordered one evening and arrived the next.
I didn’t get a tracking number so I emailed them. They phoned me back straight away and sent me the tracking number.
Will definitely use again.
Thank you.
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for the review! We're sorry there was an issue with the tracking number but glad that we were able to still provide great customer service!
Great customer service
Order received within 24hrs. Follow up call from them to confirm tracking details . Excellent service!!
14. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Steven!
Quick delivery
Quick delivery
And well packaged
The record player is a xmas present so cant comment on that
But very pleased overall
12. november 2025
Besvarelse fra Digitalis Direct
Thank you for the review Melissa! We hope they enjoy their excellent present!
Best price and rapid delivery
Best price and rapid delivery. Couldn’t ask for anything more. Simply perfect
11. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review!
Besvarelse fra Digitalis Direct
Thank yoy for your review Benjamin!
Great service
Great service, fantastic price and very quick delivery. My daughter is over the moon. Would definitely use again. Thank you.
3. november 2025
Besvarelse fra Digitalis Direct
Thank you for the review Paul! We're glad your daughter loves it and look forward to serving you again soon!
Cannot fault the customer service
Cannot fault the customer service. I’ve never experienced better. Great communication, so helpful, efficient, professional and yet still friendly and amiable. Will definitely use Digitalis again. Can’t recommend them highly enough
11. november 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you very much for the kind words Ivan! We pride ourselves on our customer service and put our all into giving the customer the best possible experience! It means a lot to us when we see such praise in a review, we can't wait to serve you again!
Good product and 5% discount too
Good product and 5% discount too. Would have got 5 stars if next day but took 2 days so can’t really complain.
30. oktober 2025
Besvarelse fra Digitalis Direct
Thank you for your review Jon! We sincerely apologise for the delay in delivery.
Besvarelse fra Digitalis Direct
Thank you for your review Claire!
Quality aerial
Fast delivery, well packaged. Small and compact but very powerful the cable supplied was the perfect length. will definitely buy again thank you.
31. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Paul! We're glad you enjoyed our service and find the product suitable. We look forward to serving you again!
Top quality turntable and speakers
Top quality turntable and speakers, delivered and packaged well.
Great communication too regarding delivery.
Thanks.
26. september 2025
Besvarelse fra Digitalis Direct
Thank you for your review Robert! Glad you enjoy your package!
Besvarelse fra Digitalis Direct
Thank you for your review Christine!
Had a few issues trying to figure out…
Had a few issues trying to figure out my new record player and Peter couldn’t have been more helpful . He let me send it back so he could inspect it and kept me in the loop. Highly recommend!
15. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Shauna! We're sorry you experienced an issue but glad we were able to help you promptly!
Besvarelse fra Digitalis Direct
Thank you for your review Lynn!
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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