when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Se mere
Virksomheden har svaret
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
Virksomheden har svaret
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Digitalis Direct
Skrevet af virksomheden
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktoplysninger
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Fremragende
548 anmeldelser
Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I bought a pair of Kanto Ora 4 speakers…
I bought a pair of Kanto Ora 4 speakers from Digitalis Direct earlier this year. Kanto have a great reputation and the speakers performed faultlessly until a couple of weeks ago when they developed a fault. I sent them back to Digitalis who had them examined. I got a call yesterday saying that they were going to be replaced with a brand new pair. Considering how close we are to Christmas I was very pleased to receive them at lunch time today.
The service from Digitalis Direct has been excellent and I am delighted!!
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Nick! When one of our customers experiences a problem with their order, we make it our priority to get their problem fixed straight away, especially at this time of year because we know how significant Christmas, and it's disruptions, can be! We're glad we were able to help you and hope you have a nice Christmas!
Surprise Christmas gift!
I received my order yesterday which consisted of Audio Technica turntable and Edifier speakers which was purchased as a bundle at such a fab price, the items arrived packaged very very well and easy to get into, I checked everything was there and in perfect condition as this is a Christmas gift for my husband, you have to report any discrepancies or faulty equipment within 14 days of delivery, I’m sure everything will work just fine but it’s good to have that peace of mind, delivery was quick also!
The quality of the turntable and speakers is amazing and such a beautiful wood, it will look so aesthetically pleasing when set up.
Can recommend this company without a doubt!
15. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Samantha! We're glad your happy with your purchase! Thank you for your kind words and yes, if you do have any issues please do not hesitate to contact us, our team will be willing to help!
Fast efficient and kept informed about…
Fast efficient and kept informed about delivery every step of the way
11. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Mark!
Great speedy delivery for a great item…
Great speedy delivery for a great item at great price
27. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Paul!
Extremely fast delivery and all boxes…
Extremely fast delivery and all boxes delivered free of damage and as described on site. Set up and all working perfectly. Great service.
12. december 2025
Besvarelse fra Digitalis Direct
Than k you for your review Kevin! We're glad we were able to offer you a great service!
I ordered a product from Digitalis
I ordered a product from Digitalis Direct via Amazon. Unfortunately, the courier lost the item during transit, but Digitalis Direct swiftly sent a replacement for no extra charge. Moreover, Digitalis Direct was quick to respond to my messages, and were friendly and helpful throughout our communications.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Fiona! We're sorry that you experienced an issue with our courier. We're glad that we could help you with your issue and get you a replacement with you in time for Christmas!
Great from start to finish
Great product and amazing sound quality at this price point. Digitalis themselves were great and very responsive to any questions. Only downside is the courier company who even though instructions were loaded onto the app as I didn’t want £340 worth of audio equipment left on the doorstep, still just left the parcel on the doorstep but this should not reflect on the seller
12. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Leonardo! We're glad you're enjoying your order and we have raised your concerns with DPD to make sure that situations like this do not happen.
Excellent
Excellent. Many thanks for your excellent response and delivery. Thanks to Pete.
12. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Rod!
Easy to order. Vision plus WiFi router
Easy to order. Item not in stock straight away but the company kept in touch with me and it was delivered in time as promised. Great piece of kit for our motorhome and a good price. Happy customer.
17. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Lisa! We're sorry your order was out of stock originally but hope you enjoy your mobile WiFi system!
Great Experience
Superb service, professional and attentive. The staff helped me through the decision process and set up.
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Iris! Our customer support team are always here to help anyone through what can be a difficult decision when deciding what is right for you. We're glad we could help!
I had an issue with my Dali Katch G2…
I had an issue with my Dali Katch G2 which had suddenly stopped working. Having contacted them their response was immediate with the information I needed in order for me to get the speaker working again. Very impressed with their customer service and happy to give them a much deserved five stars 👍
10. december 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review! When a product has an issue, we are always quick to respond and get you back up and listening as soon as possible. We're glad we could help and hope you enjoy your speaker!
Amazing customer support
We ordered an Audi-technica turntable in June. It arrived really quickly. However in December the tone arm stopped making contact with the record. I contact Digitalis directly who have been fantastic. They tried troubleshooting initially which did not resolve the issue. As a result they have just sent out a replacement turntable. No quibbles or trying to avoid this. Julie you have been fantastic. Thank you.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review Dave! When an issue occurs with your purchase, we always act quickly to make sure it is sorted with as little fuss for you as possible. We're glad we were able to help you!
Besvarelse fra Digitalis Direct
Thank you for your review Joanne!
Besvarelse fra Digitalis Direct
Thank you for your review David!
Very competitive price and arrived next day next…
Very competitive price and arrived next day as stated.
Would definitely use them again
2. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Dave!
Very helpful service when I called to…
Very helpful service when I called to check the components I wanted would work well together and great value.
4. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Luke! Glad we could point you in the right direction!
Ordered Friday morning delivered…
Ordered Friday morning delivered Saturday afternoon! Easy tracking and a one hour time window provided so knew exactly when it was arriving
28. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review! We use DPD and Royal Mail as our courier partners so you can be assured of a high quality delivery with free next working day delivery!
Custom Order? No Problem!
I needed custom lengths of QED XT25 cable with Airloc terminations, which wasn’t listed as an option on the website. After calling Digitalis, Liam went above and beyond to make it happen. His willingness to help, attention to detail, and genuinely friendly approach were outstanding.
Despite it being almost 3:45pm, he personally ensured my order was made up and dispatched the same day for next-day delivery. That level of dedication is rare.
Absolutely exceptional service from Digitalis.
27. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review Omar! When we receive any request from our customers we always go above and beyond to satisfy their requests.
Despite the difficulty to fulfil your order in the short amount of time we had, we still got it out on that nights collection as we know exactly what it's like when you just want to get to started with your project!
We're glad we were able to help you and look forward to serving you again!
Really great service
Really great service - called up to ask a few questions before placing an order and nothing was a problem. Arrived super quick and well packaged
27. november 2025
Besvarelse fra Digitalis Direct
Thank you for your review! Glad we could settle your queries!
Besvarelse fra Digitalis Direct
Thank you for your review Craig!
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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