when the company messed up on the advertising and offered a different product they gave me 100pound discount and were very apologetic and they were late with the delivery BUT they were very nice abou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a DAB Digital Radio Omni Antenna Mounting Aerial Complete Kit inc Pole + Ends from this company on 3rd of April that was dispatched and delivered in good time. Unfortunately the wrong wire c... Se mere
Virksomheden har svaret
Sound quality improved after using the digtalis speaker cable. It replaced an old thick copper cable. Arrived quickly so well pleased. Good service all round.
Virksomheden har svaret
The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Digitalis Direct
Skrevet af virksomheden
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktoplysninger
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
5,0
Fremragende
548 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service
Items were delivered quickly and we're well packaged. No complaints, many thanks.
Would definitely recommend.
19. januar 2026
Besvarelse fra Digitalis Direct
Thank you for your review John!
friendly & patient
We had great support from Peter. He was friendly, helpful and very informative. Most importantly he was very patient through out the process.
21. januar 2026
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review!
Besvarelse fra Digitalis Direct
Thank you for your review Anthony!
Excellent service
Excellent service, this is my second purchase and as before can’t find fault. Certainly can recommend
16. januar 2026
Besvarelse fra Digitalis Direct
Thank you for your review and continued loyalty James!
Besvarelse fra Digitalis Direct
Thank you for your review and continued loyalty Terry!
Great experience
Fantastic value, smooth ordering and rapid delivery. No problems so far.
Update: the turntable and speakers work perfectly. We will definitely shop here again.
12. januar 2026
Besvarelse fra Digitalis Direct
Thank you for your review Jen!
Excellent product, price and customer service. Recommended.
Item was at a great price and delivered very promptly. In addition, communication from company regarding delivery and a follow up enquiry I had was timely and very helpful- I couldn't fault the experience and will certainly recommend and use again.
15. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Kevin! We're glad you had a pleasant experience shopping with us. We look forward to serving you again!
Fantastic Service and products
100% recommend using Digitalis Direct. I purchased a turntable & speakers in early December as a Christmas present. I made the order late one afternoon and they both arrived by DPD the following day, which was very impressive.
On Christmas day it was apparent there was a problem with the speakers, turntable was fine. I messaged the company on Boxing day to report the fault. The customer service was fantastic, Julie was extremely helpful and replied the following day, she offered advice on how to test the speakers, which was unsuccessful, so she arranged for the speakers to be returned. Once they confirmed they were infact faulty a new pair was sent out and I received them the following day. I will definitely be purchasing from this company again and recommend to all.
Great company and great service! Many thanks.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review! We strive to make sure all our customers are satisfied so we're glad we were able to act quickly so you got your replacement speakers and were able to get back to enjoying your records!
Great deal
Great deal. Great shopper experience . Very fast delivery.Great customer support team. Highly recommend.
5. januar 2026
Besvarelse fra Digitalis Direct
Thank you for your review Nial! We're glad you are satisfied with our service!
My experience was not and is not Great!
My experience was not and is not Great!
The item I recieved does not look nothing like the picture nor the description provided.
I have tried to contact the company for a refund without success so I’m still waiting.
Do not buy from this company
16. december 2025
Besvarelse fra Digitalis Direct
Hi Joanne,
Firstly, we are sorry you have experienced this issue. We take problems like this very seriously and always reply promptly to refund requests.
Upon investigating your issue, we have found no correspondence from yourself in our system. However, now you have brought the issue to our attention, we will act accordingly and be in contact with you in due course.
We are a professional company which has been trading for 20 years, with customer care at the heart of our operation and would never, under any circumstance, wrongly withhold or ignore a request for a refund.
Our team will be in contact to deal with your query shortly.
- Liam
Excellent product purchased
Excellent product purchased, very prompt delivery. Would highly recommend
31. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Paul!
Service and price
The price of the record turntable and Edifier speakers was very competitive but before purchasing I telephoned Digitalis as I had some questions. They were great and couldn't have been more helpful. I definitely will be using them again when the need arises.
30. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Alan! We're glad you had a great experience with us. We look forward to serving you again soon!
Besvarelse fra Digitalis Direct
Thank you for your review Alesha!
Besvarelse fra Digitalis Direct
Thank you for your review Andrew!
Besvarelse fra Digitalis Direct
Thank you for your review Nick!
Besvarelse fra Digitalis Direct
Thank you for your review Robert!
Another great little Independent shop…
Another great little Independent shop we will continue to use. After delivery hiccups that were no fault of their own- they were so helpful and friendly sorted everything out resent sent items quickly and gave us a 5% discount. Will not hesitate to recommend them to anyone.
5. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Janet! We are sorry you experienced issues with our courier but glad you got your order and are satisfied with our service. We look forward to serving you again!
Overjoyed with my new record player and speaker. Fantastic experience all-round.
Ordered the Audio-Technica LP60XBT Turntable + Edifier D12 Black Bluetooth Speaker Package and I was “blown away” by this duo. It was so easy to set up with clear instructions and plays SO nicely. I did a lot of research and was so pleased to find Digitalis, who also delivered with next day DPD. A great all-round experience!
17. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review James! We're really happy that you are pleased with your order and hope you can continue enjoying your music for years to come!
Excellent super speedy delivery and…
Excellent super speedy delivery and great quality products
14. december 2025
Besvarelse fra Digitalis Direct
Thank you for your review Roy!
Amazing service
great service from Peter who was informative and even got the product shipped on the same day after making the order 10 mins later he called to say in's on route! amazing service!
19. december 2025
Uopfordret anmeldelse
Besvarelse fra Digitalis Direct
Thank you for your review! We like to keep our customers informed with the status of their orders so they know exactly when and how quickly they will receive it!
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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