Never had a leather sofa, met a gentleman named Andy who was a mind of information taking me round the store. Would you like recliners No don’t like them. Conclusion I bought a Denim Blue leather sofa... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... Se mere
Virksomheden har svaret
B was amazing. From start to finish, from the explanation and demo, to the completion of the documents. we sat and waited to order our new sofa, as she was dealing with another customer. So we waited... Se mere
Virksomheden har svaret
Very polite and profession sales representative. Offered assistance at the right time. Not too pushy. Gave all information on sofa and care and maintenance advice. Also covered insurance options in de... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Cobridge Road, ST1 5LG, Stoke-on-Trent, Storbritannien
- 0333 999 9747
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very helpful staff
Very helpful staff. Clearly explained all options, prices & delivery process
3. maj 2026
Besvarelse fra DFS Furniture - Hanley
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
john was polite efficient very…
john was polite efficient very knowledgeable
and friendly.
14. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Attended to as soon as I came in to the…
Attended to as soon as I came in to the store. Very friendly welcome allowed me to browse. Lyndsey was very helpful helped me in choosing items and explained well about the product. I had a very pleasant day at DFS.
14. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lyndsey met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and thorough. Didn't feel pressured at all and were happy to talk through lots of options with us as we we couldn't make our minds up.
12. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Hanley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were very friendly
Staff were very friendly, provided a profesional service and were customer focused.
10. maj 2026
Besvarelse fra DFS Furniture - Hanley
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Salesperson was helpful
10. maj 2026
Besvarelse fra DFS Furniture - Hanley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Lovely bright store plenty of choice…
Lovely bright store plenty of choice and a lovely young lady who took our order.Would definitely recommend this store to anyone.
8. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Dfs settee
The ladies who dealt with me was very good and explained everything for me so I completely understood and was so lovely 😍 her customer service was top notch and I would buy from her again
9. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Good customer care
9. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful
Staff very helpful. Read everything we needed to know and answered every question we had.
9. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service from start to finish …
Excellent service from start to finish Chrissie was very helpful explaining all options available with great engagement throughout our visit.
2. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS have been amazing from start to…
DFS have been amazing from start to finish.
We were treated with respect
Highly recommend for your sofa and always definitely worth while popping instore there’s lots of furniture to choose from.
Big yes for DFS
2. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
we were looked after very well by…
we were looked after very well by assistant Linzi and the whole experience was pleasing.
8. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Lovely experience
Lovely experience, we were assisted by Linzie who was experienced, kind and managed to find us our perfect sofa, great customer service all round☺️
7. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Linzie.
Kind Regards,
Jordan
DFS Customer Support
Lovely customer service
Lovely customer service! Nothing was rushed and everything explained in detail and all options cover . Kelly was very pleasant and very helpful .
6. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ross the gentleman who delt with us was…
Ross the gentleman who delt with us was very good. Five star service
5. maj 2026
Besvarelse fra DFS Furniture - Hanley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Ross was really helpful and kind with…
Ross was really helpful and kind with my recently bereaved elderly father.
He went over everything in great detail and made sure dad understood everything.
A very good experience thank you.
5. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ross.
Kind Regards,
Jordan
DFS Customer Support
The sales person was very helpful and…
The sales person was very helpful and knowledgeable. She explained everything very clearly so we understood the whole process from start to finish.
4. maj 2026
Besvarelse fra DFS Furniture - Hanley
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Great service
4. maj 2026
Besvarelse fra DFS Furniture - Hanley
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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