Purchased sofa chair and stool today. Ross was absolutely amazing. Went through everything with me in detail, explained the different leather types, discussed the financial aspects in detail. Made me... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very friendly and welcoming from John .We’d been in a few days before and he recognised us straight away .John was there if we needed help but didn’t make us feel under any pressure .He was very knowl... Se mere
Virksomheden har svaret
Staff were very helpful and friendly, you didn’t feel pressured into anything, but they were always around to help if you needed it, especially Beth who looked after us very well.
Virksomheden har svaret
Nobody pestering you when you entered the store. We were able to browse at our leisure!. The member of staff who took our order was really pleasant and friendly.He explained everything including optio... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- Møbeltilbehør
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Sofabutik
- Møbelpolstringsbutik
Skrevet af virksomheden
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrevet af virksomheden
Kontaktoplysninger
Cobridge Road, ST1 5LG, Stoke-on-Trent, Storbritannien
- 0333 999 9747
4,9
Fremragende
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Lindsey
Lindsey; very pleasant and knowledgeable. Made our experience enjoyable and stress free. Made sure we understood everything.
29. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lindsey.
Kind Regards,
Jordan
DFS Customer Support
Linzi was very helpful and informative
Linzi was very helpful and informative, we were not rushed at any point.
28. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff were very helpful and friendly
Staff were very helpful and friendly, you didn’t feel pressured into anything, but they were always around to help if you needed it, especially Beth who looked after us very well.
26. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello Della,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
EVERYTHING EASY TO SEE AND ABLE TO LOOK…
EVERYTHING EASY TO SEE AND ABLE TO LOOK AND TRY PRODUCTS
19. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
The member of staff was informative…
The member of staff was informative without being pushy. Patient and chatty.His name was John.
H Knapper
23. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very professional and helpful
Very professional and helpful, Amna was amazing was happy to call us back once we knew what we wanted :)
23. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Hanley
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Purchased sofa chair and stool today
Purchased sofa chair and stool today. Ross was absolutely amazing. Went through everything with me in detail, explained the different leather types, discussed the financial aspects in detail. Made me a cup of tea👌🏻. Customer service was excellent- no pushy sales tactics. Just honesty which is what I appreciate. Thank you Ross!
19. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Hanley
Hello Pauline,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Thank you.
Thank you.. our sales associate was very helpful and did check that the order was ok with a fellow associate
18. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good morning Marquis,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Crissy who assisted me was excellent at…
Crissy who assisted me was excellent at her job.
18. maj 2026
Besvarelse fra DFS Furniture - Hanley
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Besvarelse fra DFS Furniture - Hanley
Good morning Carl,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amna was amazing!
Amna was great with recommendations for exactly what we were looking for. Explored all our needs and was incredibly friendly and helpful throughout.
18. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good morning,
Thanks for your lovely feedback, we’re glad to hear Amna met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Ms joan t
I recently purchased a sofa from this company and had a great experience from start to finish. The ordering process was smooth, communication was clear, and delivery was on time. The sofa looks exactly as described, feels high quality, and is very comfortable. The staff were helpful and professional throughout. I’m very happy with my purchase and would definitely recommend this company to others looking for stylish and reliable furniture.
18. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good afternoon Joan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Relaxed experience
Nobody pestering you when you entered the store. We were able to browse at our leisure!. The member of staff who took our order was really pleasant and friendly.He explained everything including optional extras which he did emphasise it’s our decision.
17. maj 2026
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Besvarelse fra DFS Furniture - Hanley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Great customer experience
Very friendly and welcoming from John .We’d been in a few days before and he recognised us straight away .John was there if we needed help but didn’t make us feel under any pressure .He was very knowledgeable and helped us to pick the perfect sofa’s for us after listening to our requirements .Fabulous customer service and wouldn’t hesitate to recommend DFS to family and friends .Looking forward to having our sofa’s and stool delivered and set up in our home .Many thanks again to John
16. maj 2026
Besvarelse fra DFS Furniture - Hanley
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that John met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.