DFS Furniture - Edinburgh Anmeldelser 

Friendly staff member. Only bought a pouffe but he carried it out to the car for me thank you again.

Very competent gentleman arranged everything for me and I was pleased with the way he handled my order

We visited several times while trying to decide on a sofa. Both staff that helped us where patient and helpful.

We recently purchased sofas, and Zara provided outstanding customer service throughout the process. She was extremely knowledgeable, offered excellent advice, and helped us choose the right options for our needs. Zara also secured us a great price, which we really appreciated. Her professionalism, expertise, and friendly approach made the entire experience enjoyable. We highly recommend her and would like to thank her for all her help.

The staff at the new Craig hall were so friendly and helpful sorry I’ve forgot the name of the young man who served us he was very helpful and polite and called about until he was able to get the suite I wanted

Zara was extremely helpful when we were selecting our new sofa recently. She provided helpful information on the initial options we saw and then really supported how a floor plan would look - I loved the suggestions on how to pull the room together. Nothing seemed to be a bother and Zara was happy to come in to meet us on her day off if required. Our whole experience was very positive - Zara was very knowledgeable, quickly responsive to all messages, and wanted to give us the best deal. Thanks for all your help, Zara! We can’t wait to see our new sofa.

Staff friendly

Such a helpful experience. I arrived knowing the suite I’d like. I had a wonderful, straightforward chat about financing options. It was a great experience start to end.

Very pleased with help given by person within store.
Member of staffs name was Ryan and he was first class and very knowelable.

Thank you Ryan

Very friendly and helpful

I had an excellent experience with DFS from start to finish. I purchased a bed, a mattress and a dining table, and I couldn’t be happier with both the products and the service. The customer service was impeccable – the team was incredibly attentive, friendly and efficient throughout the entire process. Everything was handled promptly and professionally, making the whole experience smooth and stress-free. I would highly recommend DFS to anyone looking for quality furniture and outstanding customer service.

Zara was amazing start to finish.

Very chatty & explained everything to perfection.

Added on some good deals for us, was very polite and lovely to talk too.

Sara was so helpful , knowledge was exceptional, and nothing was a problem , explained everything in full

Great experience great customer service and very quick delivry

The customer service and support we got from the staff, Neal in particular but really all of the people we interacted with, on our two visits was exceptional.

Our service was great from start to finish, all our servers energy was on us, explained everything really well and no pressure felt atall. Really great help

I had a great experience at DFS Sofas. George was extremely helpful, professional, and knowledgeable throughout the whole process. He took the time to answer all our questions and made us feel comfortable without any pressure. The atmosphere in the store was friendly and welcoming, which made choosing our sofa a pleasant experience. Excellent customer service – I highly recommend DFS Sofas, especially if you have the chance to be assisted by George!

Great customer service.

George was incredible in helping me find my perfect sofa, providing friendliness and excellent customer service ! Now just looking forward for my sofa to arrive :))

Farrukh was amazing. Top top guy

All staff very helpful