Das Bücherregal ist wunderschön, und ich bin sehr glücklich damit! Vielen herzlichen Dank für das tolle Möbelstück und die reibungslose Abwicklung.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
design Italy consente di conoscere innovative realtà e prodotti. E' facile da usare. A me piace anche visitare fisicamente la loro location in Vincenzo Monti, come in occasione del fuori salone. Alle... Se mere
Virksomheden har svaret
Buying from Design Italy was the best experience. We had all the support through all the process and they made it so easy. We were a bit nervous about buying online without seeing the furniture. Th... Se mere
Virksomheden har svaret
Complimenti al customer care ed in particolare alla sig.ra Ilaria per la professionalità con cui ha gestito, velocizzato e risolto alcuni disguidi legati ad una errata spedizione non imputabili a Desi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- også i
- Butik med havemøbler
- Dagligstuemøbelbutik
- Kontormøbelforretning
- Lampeforretning
- Online markedsplads
Skrevet af virksomheden
Based in Milan, DESIGN ITALY is a leading online marketplace for luxury Italian furnishings, decor, lighting, jewelry, fashion, art and more. Our mission is to place high-end contemporary designs at the fingertips of design enthusiasts worldwide, giving them access to the quality, craftsmanship and heritage of Italian design. We offer a virtual showcase of thousands of contemporary high-end designs by celebrated and up-and-coming brands, designers, architects and artisans that craft each piece exclusively in Italy using a blend of time-tested traditional methods and advanced technologies.
Kontaktoplysninger
Via Abbondio Sangiorgio 1, 20145, Milan, Italien
- customercare@designitaly.com
- www.designitaly.com
4,7
Fremragende
243 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Design Italy
Nous vous remercions de nous avoir choisis et d'avoir pris le temps de nous faire part de vos commentaires. Nous apprécions beaucoup vos commentaires et sommes heureux de vous avoir satisfaits.
erreur de couleur
Meuble reçu plus vite que prévu mais pas dans la bonne couleur ... j'ai demandé un remboursement mais depuis pas de nouvelles du SAV malgré 5 mails échangés déjà. La livraison par DHL a aussi été un festival, une journée d'attente pour rien et il a fallu que je contact le service client de Design Italy pout qu'ils m'appellent.
7. maj 2023
Sapiens bookcase
Purchased a Sapiens bookcase. Unfortunately there was a slight fault with the column and some minor delivery damage. However, customer service were excellent and arranged for a new part to be sent from Italy, arriving in just a week. Excellent quality and looks fantastic. Not cheap, but quality never is. This is the type of item you will keep for many years.
30. maj 2023
Uopfordret anmeldelse
Besvarelse fra Design Italy
Dear customer,
thank you for purchasing the Sapiens bookcase and leaving a review. We apologize for the slight fault and delivery damage, but we're glad our customer service team resolved the issue. Thank you for choosing our product.
..professionalità e disponibilità!!!
14. april 2023
Besvarelse fra Design Italy
Grazie Gianluca. Siamo contenti della sua esperienza!! Torni a trovarci
Super efficienti
Super efficienti. Alessandra cura il customer service in maniera impeccabile. Sicuramente ritornerò ad acquistare su questo sito.
30. marts 2023
Besvarelse fra Design Italy
Gentile Cliente, la ringraziamo per l'apprezzamento del nostro servizio clienti. Ci auguriamo di riaverla presto come nostra cliente
Bonne prise en compte des problème avec…
Bonne prise en compte des problème avec le fournisseur italien !
4. november 2022
Besvarelse fra Design Italy
Merci pour les commentaires. Nous sommes toujours disponibles pour vous et nos clients.
Servizio clienti sempre presente
Servizio clienti sempre presente.
I tempi di spedizione sono stati un po' lenti ma il servizio clienti ha cortesemente risposto a ogni mia domanda, sono molto soddisfatta dell'acquisto
16. marts 2023
Besvarelse fra Design Italy
La ringraziamo per la Sua recensione. Il nostro servizio clienti è volto a soddisfare e rendere indimenticabile l'esperienza di acquisto sul nostro sito
Very prompt and helpful replies from…
Very prompt and helpful replies from the Customer service (Ilaria) and an overnight delivery of 2 small shelves to replace the ones which didn’t work. Very reliable. Thanks.
31. marts 2023
Uopfordret anmeldelse
Besvarelse fra Design Italy
Dear Annette, Ilaria is a very qualified member of our Customer service. We are happy you are satisfied of her service. All the best
Besvarelse fra Design Italy
Hello Richard,
Thank you for your lovely review! We were happy to assist you and hope to see you on Design Italy again soon!
All the best,
Design Italy Customercare
Besvarelse fra Design Italy
Hi Sylve,
Thank you for your lovely review! We were happy to assist you and hope to see you on Design Italy again soon!
All the best,
Alessandra
Molto soddisfatto. Rivenditore più che valido!
Un’esperienza molto positiva. Ho trovato grande professionalità, disponibilità e cortesia del personale. Serietà, rispetto dei tempi, prodotti della miglior qualità venduti al miglior prezzo possibile. Sinceramente consigliato!
31. januar 2023
Besvarelse fra Design Italy
Ciao Mattia,
grazie mille per la bella recensione. Siamo stati felici di aiutarti!
A presto,
Alessandra
Ottimi prodotti e servizio eccellente
Libero di servizio eccezionale
Prodotto bellissimo
8. februar 2023
Besvarelse fra Design Italy
Gentile Cliente, siamo contenti apprezzi il nostro servizio ed i nostri prodotti made in Italy!
Servizio Clienti Design Italy
Product is just as described
Product is just as described, arrived when expected, never received emsul confirmation but shipping company did let me know when to expect item
15. februar 2023
Besvarelse fra Design Italy
Hi Inglis,
Thanks so much for you review! We're sorry to hear that you didn't receive our email confirmation. It looks like our system sent it out following your order, but it likely got caught up in spam. We're just thrilled you received your stool and hope you enjoy it for a long time to come!
All the best,
Alessandra
Splendid product and customer service!
We adore our new living room chair! It is beautifully made, sturdy, the wood is so smooth to the touch, and the vibrant yellow color is a great accent in our space. The chair arrived well protected for the overseas travel.
Would also like to call out the wonderful customer service we received from Alessandra. She was extremely prompt, pleasant and quickly resolved all of our concerns/questions. Thank you!
3. december 2022
Besvarelse fra Design Italy
Hi David and Lana,
Thank you so much for your kind words. It was a pleasure to assist you, and we're so happy that you love your new chair!
All the best,
Alessandra
Un’ottima esperienza
Servizio clienti impeccabile, disponibilità e cortesia rari di questi tempi, ottima selezione di articoli sul sito, prezzi competitivi. Una piacevolissima scoperta.
24. februar 2023
Besvarelse fra Design Italy
Gentile Cliente, il nostro sito e servizioni clienti hanno l'obettivo di soddisfare clienti come lei che amano il Made in italy. Torni a trovarci!
Besvarelse fra Design Italy
Siamo contenti che il nostro Servizio Clienti soddisfi le esigenze della nostra clientela, come lei!
Great Custormer service
Excellent custormer service, beautiful products, would highly recommand!
13. februar 2023
Uopfordret anmeldelse
Besvarelse fra Design Italy
Thank you for you review! We hard wok to satisfy our Customers
Great company
Received a bookcase with an LED light that wasn’t working the way I thought it would—I contacted support and after a few exchanges they were able to determine the exact issue (I wasn’t using a the right voltage plug)! Bookcase and LED light are exactly as described and very well made. Customer service was friendly and didn’t make me feel like an idiot even though I was one.
17. februar 2023
Uopfordret anmeldelse
Besvarelse fra Design Italy
Hi Paige,
Thanks so much for your review! We're thrilled that you love your Sapiens bookcase and we're glad we were able to assist you in making sure it works properly. Not to worry at all: technology can be confusing sometimes :).
All the best,
Alessandra
Service und Support waren gut
Service und Support waren gut, nur Kommunikation und Wartezeit des eingeschalteten Transportunternehmens (Tramo) ist verbesserungsfähig.
16. februar 2023
Besvarelse fra Design Italy
Lieber Ralph,
Obwohl unsere Bemühungen immer darauf abzielen, einen exzellenten Service zu bieten, kommt es manchmal zu unerwarteten Ereignissen bei den Spediteuren, die wir nicht im Voraus wissen können. Wir danken Ihnen, dass Sie sich für uns entschieden haben und freuen uns darauf, Sie in unserem E-Commerce wiederzusehen
Products very unique and great.
Have great products. Staffs are very friendly and solve your problems very quickly.
16. februar 2023
Uopfordret anmeldelse
Besvarelse fra Design Italy
Our Made In italy selection and our Customer Service are the ingredients to make happy our Customers like you
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