Das Bücherregal ist wunderschön, und ich bin sehr glücklich damit! Vielen herzlichen Dank für das tolle Möbelstück und die reibungslose Abwicklung.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
design Italy consente di conoscere innovative realtà e prodotti. E' facile da usare. A me piace anche visitare fisicamente la loro location in Vincenzo Monti, come in occasione del fuori salone. Alle... Se mere
Virksomheden har svaret
Buying from Design Italy was the best experience. We had all the support through all the process and they made it so easy. We were a bit nervous about buying online without seeing the furniture. Th... Se mere
Virksomheden har svaret
Complimenti al customer care ed in particolare alla sig.ra Ilaria per la professionalità con cui ha gestito, velocizzato e risolto alcuni disguidi legati ad una errata spedizione non imputabili a Desi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Møbelforretning
- også i
- Butik med havemøbler
- Dagligstuemøbelbutik
- Kontormøbelforretning
- Lampeforretning
- Online markedsplads
Skrevet af virksomheden
Based in Milan, DESIGN ITALY is a leading online marketplace for luxury Italian furnishings, decor, lighting, jewelry, fashion, art and more. Our mission is to place high-end contemporary designs at the fingertips of design enthusiasts worldwide, giving them access to the quality, craftsmanship and heritage of Italian design. We offer a virtual showcase of thousands of contemporary high-end designs by celebrated and up-and-coming brands, designers, architects and artisans that craft each piece exclusively in Italy using a blend of time-tested traditional methods and advanced technologies.
Kontaktoplysninger
Via Abbondio Sangiorgio 1, 20145, Milan, Italien
- customercare@designitaly.com
- www.designitaly.com
4,7
Fremragende
243 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Design Italy
Ciao Luca,
grazie mille per il tuo feedback! Sono davvero felice che il set di cinghie di ricambio per le tue sedie Café Chair di Philippe Starck sia arrivato così in fretta.
Sappiamo quanto sia importante trovare i componenti originali corretti per mantenere splendidi i propri pezzi di design nel tempo. Il nostro obiettivo principale qui a Design Italy è proprio questo: far sì che i nostri clienti siano pienamente soddisfatti sia dei prodotti che del supporto che ricevono da noi, anche quando si tratta di dettagli tecnici e ricambi così specifici.
Sapere che ci consideri affidabili e veloci ci rende davvero orgogliosi del nostro lavoro!
Un caro saluto e a presto,
Ilaria
Besvarelse fra Design Italy
Hi Francisco,
Thank you so much for your kind words! It truly makes my day to hear that you felt well-supported during your purchase.
The Sapiens bookcase is such an iconic piece of Italian design, and I'm so glad we could help you bring it into your home. At Design Italy, our main goal is to ensure that our customers are fully satisfied—not just with the beautiful products they choose, but also with the customer service and care we provide every step of the way.
Thank you again for your trust and for choosing us!
Warmly,
Ilaria
Besvarelse fra Design Italy
Hi Megane,
Thank you so much for your kind words and the smiley face! I’m really happy to hear that your experience was "very nice and quick"—we always try our best to get these beautiful pieces to their new homes as fast as possible.
The Buti Rose 29 bag you chose is absolutely stunning; the black leather with gold details is such a timeless and elegant combination. Our main goal here at Design Italy is to ensure our customers are fully satisfied, both with the quality of the products and the support we provide.
Knowing we hit the mark for you truly makes my day! I hope you enjoy your new bag.
Warmly,
Ilaria
Oui je suis très satisfaite de nos…
Oui je suis très satisfaite de nos échanges (de notre correspondance) malgré la distance qui nous sépare vous avez été à l'écoute ( 7/7 jours) très très professionnelle(s)
encore merci à vous !
Jacqueline
21. juli 2025
Besvarelse fra Design Italy
Bonjour Jacqueline,
Un immense merci pour ce message qui me touche beaucoup ! C’est un vrai plaisir de lire que vous avez apprécié nos échanges et notre correspondance.
Le vase Goccia XL de Mandruzzato est une pièce en verre de Murano vraiment exceptionnelle, et je suis ravie qu'il soit arrivé jusqu'à vous malgré la distance. Chez Design Italy, notre mission est justement de réduire cette distance en restant à votre écoute et en vous offrant un service aussi professionnel et présent que possible. Votre satisfaction, tant pour la beauté de l'objet que pour notre accompagnement, est notre plus belle récompense.
Merci encore pour votre confiance et pour vos mots si gentils. J'espère que ce vase apportera une touche de lumière unique à votre intérieur !
Chaleureusement,
Ilaria
Besvarelse fra Design Italy
Dear Hans, thank you very much for your kind review. We strive to provide the best possible support to our customers at all times.
Great Job
We ordered several pieces from Design Italy for our new home and couldn’t be happier! A special thanks to Paola, who was incredibly helpful, responsive, and easy to communicate with throughout the whole process. Everything arrived as expected, the quality is great, and the prices are very fair for what you get. Excellent service and beautiful design – we’ll definitely be ordering again!
11. juni 2025
Besvarelse fra Design Italy
Hi Devrim,
Congratulations on your new home! I am so thrilled to hear that the pieces you chose from Design Italy are now part of your space and that you couldn't be happier with them.
Thank you so much for your kind words regarding our communication. At Design Italy, my main goal—and the goal of our entire team—is to ensure that our customers feel fully supported and satisfied, both with the quality of the design pieces and the service we provide throughout the process. Knowing that everything arrived as expected and that you're pleased with the quality means a lot to us.
We can’t wait to help you again with your next project!
Warmly,
Ilaria
Delivery on time and great bookcase
13. maj 2025
Besvarelse fra Design Italy
Hi Isabelle,
Thank you so much for your feedback! I’m really happy to hear that your Sapiens bookcase arrived on time and that you are pleased with it—it’s such a clever and iconic piece of design.
At Design Italy, our main goal is to ensure that our customers are fully satisfied, both with the quality of the products they choose and the service we provide. Knowing that everything went smoothly for you truly makes my day!
Thank you again for choosing us, and I hope you enjoy your new bookcase.
Warmly,
Ilaria
Besvarelse fra Design Italy
Dear Victoria, thank you very much for your purchase from Design Italy. We are delighted to hear that you like the scarves. We regularly ship to the United States, including bulkier items. So, if you are also considering something for your house in the near future, do not hesitate to contact us.
Best
Design Italy
Customer Care Support Team
Bücherregal…
Ich wurde sehr gut von Designitaly betreut, von der Bestellung bis zur Auslieferung.
Ich würde immer wieder dort bestellen.
Bin sehr zufrieden !!es gab immer wieder Zwischenmeldungen.
Vielen Dank
27. maj 2025
Besvarelse fra Design Italy
Liebe Ria, vielen Dank für die netten Worte.
Wir tun unser Bestes, um unseren Kunden das bestmögliche Einkaufserlebnis zu bieten.
Für weitere Einkäufe auf unserer Website stehen wir Ihnen gerne zur Verfügung.
Herzliche Grüße
Ilaria
Sito web facile da navigare
Sito web facile da navigare. Ho trovato il prodotto che cercavo.
10. maj 2025
Besvarelse fra Design Italy
Grazie Kristin, ci auguriamo che il prodotto abbia soddisfatto le sue aspettative. Restiamo a sua disposizione.
Cordiali saluti
Ilaria
umgehende Rückmeldung
umgehende Rückmeldung, Erläuterung des Preises, freundlich, in deutscher Sprache; sofern Ilaria kein Mensch, sondern eine KI war, hat die Kommunikation sehr gut funktioniert (natürlich auch "von Mensch zu Mensch")
6. maj 2025
Besvarelse fra Design Italy
Liebe Jutta,
Wir freuen uns, dass Sie mit unserem Kundenservice zufrieden waren. Wir geben stets unser Bestes und Ihr Feedback hilft uns sehr.
Mit freundlichen Grüßen
Ilaria
Besvarelse fra Design Italy
Grazie Christian, è stato un piacere lavorare al tuo meraviglioso progetto.
Design Italy e' fantastica
Design Italy e' fantastica! tanti prodotti bellissimi e originali di altissima qualità e tutti made in italy.
Ho comprato una splendida collana per il compleanno di un'amica.
Il servizio clienti è' eccellente e tutto è' arrivato perfetto ed in tempo !
28. marts 2025
Besvarelse fra Design Italy
Grazie Federica,
siamo contenti che il regalo scelto per la sua amica abbia soddisfatto le sue aspettative. Siamo sempre a disposizione anche per suggerimenti e regali personalizzati per i prossimi compleanni delle sue amiche.
Ho fatto un acquisto una settimana fa…
Ho avuto un ottimo servizio dal Customers Service e sono totalmente soddisfatta dal prodotto ricevuto ! Grazie.
19. januar 2025
Besvarelse fra Design Italy
Cara Emanuelle, ci spiace per le mancate comunicazioni.
Stiamo riscontrando dei problemi di consegna delle email al provider orange e wanadoo. Motivo per cui quando abbiamo relizzato il disservizio le abbiamo scritto da una mail sempre di Design Italy, ma che consente il passaggio alle mail wanadoo e orange.
Vedo dall email che le sono state inviate che poi è stata soddisfatta del servizio. Posso chiederle la cortesia di cambiare la sua review se crede che possiamo meritare un punteggio migliore?
Cordiali saluti
Paola Serena
Co-founder
Excellent quality product, excellent service
Excellent quality of the goods, excellent service. Fast delivery to Germany.
Photos and description of the goods on the seller's website correspond to the goods sent. Real Italian quality and noble design.
I am very pleased with my purchase.
I am very grateful to the employee of the company Ilaria
Thank you.
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Design Italy
Dear Alina. Thank you so much for your great review. We are very happy to hear you so excited about the purchase. Ilaria thanks you as well!! Come and visit us back we have always some new great original italian design products!
Bookshelf
We ordered a bookshelf and are extremely happy with it. Made to perfection and delivered as promised. We would definately recommed!
20. september 2024
Uopfordret anmeldelse
Besvarelse fra Design Italy
Thank you so much Rita! :-)) Our mission is to have our customers to happy to recommend us and come back!!
Great experience with DesignItaly
Efficient ordering process. Delivery on time with helpful staff. Safe packing of the goods from Italy to France. Fast and professional customer service replies (Ilaria). Very good experience with DesignItaly.
29. oktober 2024
Uopfordret anmeldelse
dati necessari all'acquisto ben…
dati necessari all'acquisto ben esposti. Ordine chiaro e senza equivoci. In attesa di vedere i reali tempi di consegna, considero, per ora, soddisfacente il servizio offerto.
17. august 2024
I love Design Italy
I love Design Italy, always attentive and helpful and supportive with the customer.
And the service is the best one I never meets in a market place .
21. juni 2024
Uopfordret anmeldelse
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