I dealt with Yohann and he was very supportive, knowledgeable, polite during my renewal for taxi insurance and got me the best deal. I have been with this company for last few years and all the membe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Its my 3rd year with DCL INSURANCE thank you very much for such a nice and friendly service On renewal got cheaper quote from somewhere else but DCL match the price for me Once again thank you ver... Se mere
Virksomheden har svaret
Yohann was very professional today. He went out of his way to help me renew my policy and price-matched it. Brilliant service, very polite. 5th renewal, definitely recommend DCL. .
Virksomheden har svaret
Have been with DCL for last 7 years. Wasn't happy this time as I came to realise that the previous agents who handled my PCO insurance renewal were not clear of what the policy holds. For this year... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Kontaktoplysninger
19 West Street , SM5 2PT, Carshalton, Storbritannien
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Fremragende
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Ellena provided 5* customer service…
Ellena provided 5* customer service today. It was a really positive experience. Will definitely recommend DCL to all my friends and family.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Policy renewal with DCL
Hi I have been taken my policy renewal by Yasmin Nuamah she is very good customer service explain full process and set up my insurance thank you Yasmin. I really appreciate being with DCL last 15 years and always looking forward to being part of DCL.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Yasmin and her manager.
Very helpful staff and friendly amazing…
Very helpful staff and friendly amazing prices
26. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
The customer service was very excellent
The customer service was very excellent
I was so happy with the service. Thanks
26. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Yasmin was very professional on her job.
17. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Exceptional service from Danielle Wakelin
Spoke to Danielle Wakelin to renew my Taxi Insurance. Danielle was patient, polite and professional in handling my renewal, she rang back when she promised. I have been with DCL for 10 years ! I have found they’re pricing competitive and they’re service exceptional.
24. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Danielle and her manager.
Adel was quickly to take the money for…
Adel was quickly to take the money for my renewal and she hung the phone up and I still had questions to ask her. Absolutely rubbish customer service
24. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
We are very concerned to see your review and would like the opportunity to investigate this. We will ask a senior Manager to look into this as a matter of urgency and they will be in touch with you to discuss further.
I have been contacted by YOHANN for my…
I have been contacted by YOHANN for my insurance Renewal. Iam please to say he deals with great support. Always very helpful all staff.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
I had an amazing experience with DCL…
I had an amazing experience with DCL Insurance yesterday. I spoke with Jill, and she was incredibly kind, patient, and knowledgeable. She really knows what it takes to provide excellent customer support. She explained everything clearly and made the process so easy.
DCL Insurance is lucky to have staff like Jill.
Tested. Trusted. Reliable & Dependable customer service
21. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
YOHAAN is fantastic dealer
YOHAAN is fantastic dealer. Thank you
20. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Johann was very helpful and answered…
Johann was very helpful and answered all my questions, and if he didn’t know the answer to something he would find out, also the quote was good 👍🏻
20. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Yasmin was very helpful and polite also…
Yasmin was very helpful and polite also knowledgeable. Thank you for the best price you offered me
20. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very helpfull staff
19. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
I recently spoke with Yasmin regarding…
I recently spoke with Yasmin regarding my DCL Insurance renewal, and I was very impressed with the level of support she provided. She was kind, professional, and extremely helpful throughout the process. Yasmin took the time to explain everything clearly and guided me through the renewal process with patience and care.
19. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
It's a good service and the staff was helpful
It's a good service and the staff was very helpful also good price
18. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Had a very good service from dcl and i…
Had a very good service from dcl and i was served by Danielle Wakelin. Would deginately recommend
17. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Besvarelse fra DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Besvarelse fra DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Another year with DCL
Yasmin was extremely helpful throughout the process. Despite how busy I was during the summer, she consistently followed up with me and made sure everything was taken care of. I’m very pleased to be staying with DCL again, and I truly appreciate the excellent service. Five stars for Yasmin and the team. Thank you!
13. august 2026
Uopfordret anmeldelse
Besvarelse fra DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
Besvarelse fra DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.