I insured my bike upon purchase 2 years ago and paid £8 per month for insurance. A year ago ETA updated their policy to allow less stringent requirements on claims, which was well communicated. I had... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a puncture on my mobility scooter. Got it fixed by my local mobility shop. Sent copied receipt to ETA, with bank details. Claim was processed quickly. Refund was in my account within a few days. S... Se mere
Virksomheden har svaret
Just had a renewal notice from my previous insurer and they wanted 2½ times what ETA quoted. So far there is no comparison especially with the ease of setting up. Customer service were very quick &... Se mere
Virksomheden har svaret
ETA made it very easy and clear to insure my mobility scooter. The Documents were sent immediately. The insurance cover price was the best I could find it covered breakdown and liability.
Virksomheden har svaret
Virksomhedsoplysninger
- Forsikringsvirksomhed
- Cykelforsikringsselskab
- Forsikringsmægler
- Forsikringsselskab
- El-scooterforsikringsselskab
Skrevet af virksomheden
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Kontaktoplysninger
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Storbritannien
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
4,7
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They contacted me regularly to check…
They contacted me regularly to check every thing was going OK.
27. maj 2026
Uopfordret anmeldelse
Very happy with the way every went the…
Very happy with the way every went the experience was a blessing with the help i got
21. maj 2026
Uopfordret anmeldelse
First year with ETA insurance …
First year with ETA insurance and found its website both efficient straightforward and competent with the insurance policy a good deal for my requirements
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Welcome to the ETA! Thank you for choosing us for your first year of cycle insurance and for taking the time to leave such a great review. We designed our website to make finding the right policy as straightforward and efficient as possible, so we are delighted it met your requirements perfectly. Wishing you a fantastic year of safe and happy cycling, We are here is you need us!
I rang them up to renew my tricycle insurance..
I rang them up to renew my tricycle insurance but the females attitude made me angry. So l ended the call and l will be looking elsewhere for the insurance. GOODBYE!
1. juni 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for your feedback.
We are sorry to hear you were unhappy with your recent call. To clarify, our team was explaining that we are unable to provide manual, annual renewal phone calls, as all documents are sent automatically via your chosen preference of email. While we always aim to be helpful, we do require all interactions to remain polite and respectful toward our staff. As you requested to cancel your cover and look elsewhere, we have processed this for you. We wish you all the best.
Besvarelse fra ETA Insurance (ETA Services)
Thank you so much! We are thrilled to hear you had an excellent experience with us.
An efficient and satisfactory experience
My call was picked up very quickly, the operator was knowledgeable and friendly and quickly gave me an answer to my query. Overall a very satisfactory customer experience, thank you.
29. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for your lovely feedback!
We are delighted to hear that our customer care team answered your call quickly and provided you with the great service that we always aim for. Helping our customers is exactly what we love to do. Thanks for choosing the ETA, and happy cycling!
ETA made it very easy and clear to…
ETA made it very easy and clear to insure my mobility scooter. The Documents were sent immediately.
The insurance cover price was the best I could find it covered breakdown and liability.
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to leave your review, it is much appreciated!
We are pleased o hear that you found the signup process clear and easy, and that your documents arrived immediately.
We work hard to ensure our mobility scooter cover offers the absolute best value by including breakdown and third party cover, as standard.
We wish you many safe and happy journeys ahead!
To set up insurance
Setting up insurance with ETA was very simple and straightforward
28. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for the great review!
We are delighted to hear you found the setup process so simple and straightforward. Welcome to the ETA, and safe travels ahead!
I insured my bike upon purchase 2 years…
I insured my bike upon purchase 2 years ago and paid £8 per month for insurance. A year ago ETA updated their policy to allow less stringent requirements on claims, which was well communicated. I had to claim when I had my wheels stolen, and ETA assigned me a member of their claims team who was my point of contact throughout. Callum called me to run through the incident, I had to send off evidence, and the claim was processed quickly to a fair value. You get the feeling that these guys aren't out to just make money. The insurance is actually worth the paper it's written on with ETA.
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to leave us a review!
We are delighted that Callum provided such great support and that your claim was resolved quickly and fairly. We always say that an insurance policy is only as good as the claims experience, so it is music to our ears to hear that our team delivered when you needed us most.
We will be sure to pass your kind words on to Callum.
Thanks for trusting us with your bike and your continued support of the ETA!
Extremely satisfied so far
Just had a renewal notice from my previous insurer and they wanted 2½ times what ETA quoted. So far there is no comparison especially with the ease of setting up.
Customer service were very quick & efficient in answering initial queries.
25. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for your valuable feedback!
We are thrilled to hear our team answered your queries quickly and made the setup process seamless.
We firmly believe that reliable mobility cover shouldn’t cost the earth, so we are delighted we could offer you such great value compared to your previous provider.
Welcome to ETA, and we wish you many safe and happy journeys ahead!
Just helpful.service for a new.member
Very good just joined today and wanted a hard copy of the terms etc. The person who I contacted was very helpful hope if I have a puncture the response will be the same.
26. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Welcome to ETA, and thank you for the great review!
We are glad our Customer Care team were able to assist you with your postage request.
Rest assured that if you ever do get a puncture out on the road, our breakdown team will be just as helpful and ready to get you moving again.
Happy cycling!
Besvarelse fra ETA Insurance (ETA Services)
¡Muchas gracias!
Happy cycling!
Very clear and concise application.
Very clear and concise application.
Only time I will be able to give accurate feedback is (hopefully not) when I have to use their breakdown service.
Regards
20. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for the review!
We are glad you found our website easy to navigate.
The real test of any breakdown cover is when you need to use it. While we hope your journeys are always smooth, you can rest assured that our team will be ready and waiting to get you moving if you ever do need us.
Welcome to the ETA
Motor bike breakdown
Seem like a very easy process which was great
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for your review!
We are delighted to hear you found the process so quick and easy. While we hope your rides are always smooth, you can rest assured we are ready to help if you ever need us out on the road. Safe riding!
Easy to carryout and good value
17. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to leave us a review. We are pleased to hear that you navigated our website with ease and that are happy with the cover provided.
We are here if you need us!
Easy to apply and quick to arrange
16. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thanks for your review - that is always great to hear!
Signed up for cycle rescue service
The signup process for the cycle rescue service was quick and easy. I followed that up with a phone call to clarify the situation regarding hire bikes. The call was answered quickly and the information given was clear. Excellent customer service
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thanks for taking the time to leave us a review.
We are delighted that signing up was straightforward and that our Customer Care team provided you with clear, prompt help over the phone.
It is great to have you with us - Happy Cycling!
Very easy to set up
Very easy to set up not used the service yet hope i never need it so far so good
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
The proof of the pudding is in the claims process! - if you ever need to claim, we will be sure to provide you with the best service possible.
Thank you for supporting the ETA, we are glad to have you on board!
It was so easy to set up my Cycle…
It was so easy to set up my Cycle Breakdown cover.The website was easy to navigate.
14. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to leave us a review. We are pleased that you found the setup was quick and easy.
We are here when you need us!
Simple process online
Simple process from getting a very good quote to setting up my scooter insurance. Feeling happy to be covered.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra ETA Insurance (ETA Services)
Thank you for taking the time to leave a review. We pride ourselves on providing the best possible service, and are on hand should you need any assistance.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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