ETA Insurance (ETA Services) Anmeldelser 1.861

Very helpful customer service

Callum was absolutely excellent and I could not rate ETA highly enough. We had thorough and quick communication from start to end of 2 claim, we were able to hire a bike between the waits and Callum was so helpful. Thanks ETA!

Contacted ETA today on line after I cancelled my policy by accident . Very helpful, quick response to put policy back into place. Great customer service thank you

Having received complimentary free insurance with one of the 'leading' insurers of mobility scooters, I was very disappointed to have not had any response from them after 10 days and so I decided to give ETA a try.
Very simple application procedure and the documents were available within 5 minutes via email and £30 cheaper than the full annual price of the above 'leading' company.
Cannot comment of the service regarding any claims, but hopefully it will be as good as those reported by other reviewers.

Got a puncture and had no tools with me, so I called ETA and they got me home safely in under an hour.

Very easy and clear, Im happy to have found good cover for my Mobi Scooters.

A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.

I only wanted the cycle rescue - we've kept a Skoda Rooster longer than we would like because if it all goes south then my partner can pick me and the bike up and we don't even have to take the front wheel off, once we've moved one of the rear seats. Now, with this policy I and the bike get a ride home. Maybe we'll see the back of the Roomster - all for £2 a month! Bargain!

An easy website to navigate, with all necessary information simply presented. Good value policy and very easy to set up.

Easy to follow and check on cover given. One thing needs changing The callender for d.o.b.Having to click back 89 years is a No.No.M.J.G.

I was surprised how cheap the insurance was for my ebike it covers for theft (provided I use a gold star lock away from home) and third party insurance if involved in an accident for me or anybody in my family who uses my bike. And payable by monthly direct debit.
Well done ETA

Fair price, simple process, and adequate cover without expensive gimmicks.

Very quick to get me a human reply to a question I had I have used this company for years. Happy Customer.

It has been dealt promptly, efficiently and the claims handler laure was really helpful and supportive. I never had such good claims experience so far

Straight forward and easy to set up.

Now the proof will be when I need them because others have let me down badly

I had a lot of trouble finding cycle insurance because a lot of companies want you to keep your bike in the house, garage etc , I can’t do this. I only have a shed and most companies want your bike to be fixed to an immovable object in the shed which I haven’t got. Eventually I found this company that didn’t stipulate this. Brilliant at last a company that I can use

purchasing this insurance was straightforward and easy. Proof of the pudding will be in the eating however

Purchasing a bicycle recovery policy was very straight forward and incredibly reasonable. It was a no-brainer for some peace of mind when commuting a decent distance to work. At least now I know I won't be stranded. I've not yet had to try calling them out for recovery, but the policy purchase process itself couldn't have been easier.

Having been rescued by a Good Samaritan from a puncture in the middle of nowhere, that I couldn’t fix by the side of the road, I decided that roadside recovery cover is a necessity. Setting up was straight forward, aside from the date setting mechanism being a bit clunky The price seems very reasonable and the reviews generally positive.