dacemotorgroup.co.uk Anmeldelser 

2.840
•
TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I went to Dace motor group to look at a car I had seen online. Jaydon was very helpful, and friendly, he didn’t pressure me into making any decisions which is a refreshing experience. I ended up going... Se mere

Bedømt til 5 ud af 5 stjerner

Tony made my recent part exchange experience a bit less painful. Offered a very low price for my then current car by other dealers whereas Tony offered a little bit more. He was very efficient and po... Se mere

Bedømt til 5 ud af 5 stjerner

I went to look at a car that I had seen on Dace site, on Monday 26.10.26. A lovely man called Noel came to help me. I looked round the car, and decided that I wanted to buy it. I went back on the 27.... Se mere

Bedømt til 5 ud af 5 stjerner

We've now bought three cars from DACE, this time for our daughter, and the excellent service keeps us coming back. Mike H was brilliant once again, friendly, helpful and a joy to deal with. The whole... Se mere


Kontaktoplysninger


4,7

Fremragende

TrustScore 4.5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 60 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,7

Alle anmeldelser

(2.840)

510 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great Service From Callum

We bought an MG ZS from Dace Motors. The service we received from Callum was excellent, he kept us updated with what was happening throughout the process and we could not have been happier.

15. oktober 2026
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Bedømt til 5 ud af 5 stjerner

Straightforward part exchange with help from Tony

Tony made my recent part exchange experience a bit less painful. Offered a very low price for my then current car by other dealers whereas Tony offered a little bit more. He was very efficient and polite with added discounts along the way.
The changeover was straightforward and I am very pleased with my purchase from Dace. My new car was very clean and Tony helped me to set up Android app etc to get home safely.

12. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service

Visited Dace Manchester today. My son was picking up his new car. Fantastic service from start to finish. Chris was a star and talked us through every step. He was friendly, polite and very knowledgeable.
Will definitely be using Dace in the future.

12. oktober 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Aiman akhtar

Amazing experience. This is the second time I have used Dace.friendly staff, Joe helped us find a great deal and I’m so happy with my new purchase. Thankyou for all your help

9. oktober 2026
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Bedømt til 5 ud af 5 stjerner

Excellent - Highly Recommend!

Had a fantastic experience today purchasing my new car - Steve was amazing all the way through whole process, made me feel completely at ease and was able to get me away the same day with our new family car - Super attentive and friendly!

10. oktober 2026
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Bedømt til 5 ud af 5 stjerner

Great Experience Purchasing From Dace Motor Group

Great experience purchasing a car from Dace Motor Group. Jack the sales executive made the everything easy with his friendly & professional approach. At no stage did I feel pressured whilst deciding on my purchase, Jack was just there to help.Would definitely recommend.

9. oktober 2026
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Bedømt til 5 ud af 5 stjerner

I had a fantastic experience buying my…

I had a fantastic experience buying my car from Dace German car .From start to finish, Noel was friendly, professional, and extremely helpful. He took the time to explain everything clearly, answered all my questions, and made the whole process smooth and stress-free. I’m really happy with the service I received and truly appreciate his patience and support throughout the purchase. It was a pleasure dealing with him, and I would definitely recommend Noel to anyone looking to buy a car. Excellent customer service from beginning to end!

7. oktober 2026
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Bedømt til 5 ud af 5 stjerner

Bought my daughters first car from…

Bought my daughters first car from these guys and couldn’t be happier. Top marks for communication, honesty and integrity throughout. Everything went smoothly, and they were friendly, helpful and a pleasure to deal with.

We’re very happy with the car and the service we received. Would thoroughly recommend them and would happily go back any day of the week. Thanks again!

3. oktober 2026
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Bedømt til 1 ud af 5 stjerner

Deserve zero star rating specially after such a response

went to the Eccles branch to view a car. today, The first member of staff asked us to look around at the cars and come back to the office once we had found one we were interested in.

We found a car we liked and were genuinely interested in buying it. However, the second member of staff seemed completely uninterested in making a sale and told us that the car was reserved, even though it was still showing as available online

He also refused to let us see inside the car. When I explained that I was prepared to purchase the car that day and pay in cash, he simply asked me to come back to the office to discuss it.

Unfortunately, by that point it was too late. The company has lost a genuine sale due to the poor customer service and lack of interest shown by the staff member. A very disappointing experience and wont recommend anyone to deal with such company

7. oktober 2026
Uopfordret anmeldelse
dacemotorgroup.co.uk-logo

Besvarelse fra dacemotorgroup.co.uk

Hello Asif,
Thank you for taking the time to leave your review.

We are disappointed to hear about your experience; however, we would like to clarify the circumstances surrounding your visit.
The vehicle you were interested in already had a reservation against it. We allow customers to place reservations on vehicles when they are unable to attend the dealership on the same day, and therefore we could not sell the vehicle to another customer while that reservation was in place.

Whether you were paying cash or using finance does not change this, as we have an obligation to honour the reservation already placed on the vehicle.
We did also offer you the opportunity to view other vehicles from our stock, with around 700 cars available, so that we could hopefully find you a suitable alternative. Unfortunately, you declined this offer and chose not to look at any of the other vehicles available.

We understand that this may not have been the outcome you were hoping for, but the team member was simply following our reservation process and was unable to sell a vehicle that had already been reserved.

Bedømt til 5 ud af 5 stjerner

Seamless purchase …

From our first enquiry to picking it up Steve was great to deal with , not pushy at all he left us to view the car in peace , the whole process was easy, our daughter is really pleased with her first car 🚗

4. oktober 2026
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Bedømt til 1 ud af 5 stjerner

AVOID AT ALL COSTS

If I could give no stars or negative stars I would.

Absolutely disgusting customer service after they sold a faulty car. They continue to refuse the return of the vehicle under the consumer rights act 2015. Emails sent documenting every correspondence to them, all ignored.

25. september 2026
Uopfordret anmeldelse
dacemotorgroup.co.uk-logo

Besvarelse fra dacemotorgroup.co.uk

We are disappointed to read this review, particularly as the matter described is already being dealt with directly and formally.
We strongly reject the suggestion that Dace Motor Company refuses to honour its obligations under the Consumer Rights Act 2015. Requesting rejection of a vehicle does not, in itself, establish an automatic entitlement to a refund. The circumstances and evidence surrounding any request must be properly considered.
We also strongly reject the allegation that the customer has been “bullied” into accepting a repair. Offering a repair as a potential resolution to a reported fault is not bullying. The customer remains entitled to accept or decline the options available to them.
We are also aware that multiple negative reviews have now been posted which appear to concern the same ongoing dispute. Posting repeated reviews does not alter the facts or our position, and we will not attempt to resolve a formal dispute through a public review platform.
We remain available to deal with the matter properly and professionally through the appropriate direct channels.

Bedømt til 1 ud af 5 stjerner

Sold a car with a serious fault, refuse to rectify

Sold a car with a serious fault on it, and refused to honour the Consumer Rights Act 2015 when the car was attempted to be returned to them.
Staff pushy, rude, and treat older customers very poorly.

2. oktober 2026
Uopfordret anmeldelse
dacemotorgroup.co.uk-logo

Besvarelse fra dacemotorgroup.co.uk

We are disappointed to read this review.
The circumstances described bear a strong similarity to an existing matter which is already being dealt with directly and formally. We are also aware of multiple negative reviews appearing to relate to the same dispute.
For clarity, Dace Motor Company does not refuse to honour its obligations under the Consumer Rights Act 2015. A customer's request to reject a vehicle must be considered against the individual circumstances and evidence before it can be determined whether a legal right to reject applies.
We also strongly reject the suggestion that older customers are treated poorly. This is a serious allegation which does not reflect the standards expected of our staff, and we do not accept that customers are treated differently because of their age.
Repeated public reviews will not change the facts of an ongoing dispute or our obligations to deal with it correctly. We therefore believe the appropriate place for this matter to be addressed is through direct correspondence with the customer concerned.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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