Easy ordering experience; fair prices; quick delivery. But as it's delivered, there doesn't appear to be any way of getting after sales support (short of a full warranty claim). e.g. if the gears, br... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
easy to navigate the site, order my bike and on ringing up the staff were friendly and helpful. My bike was delivered quickly and in excellent condition. The box was damaged and the driver waited whi... Se mere
I am so happy 😊😊with my new electric bike from cycle solutions! I knew absolutely nothing about bikes before this ,but their Website made everything so straight forward.I used to walk every d... Se mere
Cycle solutions were a pleasure to deal with, everything was well communicated from start to finish . The bike was well packaged with easy set up instructions .
Virksomhedsoplysninger
Kontaktoplysninger
6 Europa Way, SA5 4AJ, Swansea, Storbritannien
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very fast and efficient process
Very fast and efficient process, and benefited from a discounted list price.

Besvarelse fra Cycle Solutions
Awful courier
Awful courier, good customer service from CS.
Good communication from Cycle Solutions through the entire process, cant fault their service.
Bike was due to be delivered on a Tuesday between 8am and 6pm, took annual leave (of which I am limited) and it didn't arrive.
I called cycle solutions to request an address change, as I couldnt take any more time off. They initially said they didnt usually do that, but on speaking with a manager the lady I spoke to put the address change through, very helpful and polite customer service team.
I am not sure why they use FEDEX, they attempted delivery at my address when they had been informed of the change, and i got a rude phone call from the driver. My bike went from trafford to newcastle and then was NOT delivered again.
It finally arrived, a week after it was due and was not treated carefully by FEDEX- battered and bent out of shape- not to the point where it wasn't functional but not good for an expensive item

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Good delivery standards
Good delivery standards, communication was great. Can't fault them

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the customer service guys were super…
the customer service guys were super helpful, and answered everything i asked. The whole process was so easy regarding my cycle to work scheme order!

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Excellent Service
Wide choice of bikes to choose from each bike in varying sizes.
Once selected the whole process through to completing the order was simple and fast.
The order was followed up with a phone call to arrange delivery, which came a few days later.
The bike was delivered built well packaged with just the pedals to attach and the handlebars to striaghten

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Bike was out of stock first time…
Bike was out of stock first time ordering personally rung me and recommened others while kept me updated cannot fault them at all excellent customer service as well

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Great experience all round.
Easy and quick process. Good communication, friendly and helpful staff.

Besvarelse fra Cycle Solutions
Excellent service and prompt customer…
Excellent service and prompt customer support
Would recommend to friends and colleagues

Besvarelse fra Cycle Solutions
5 star rating.
I would like to express my appreciation for the excellent service I received when purchasing my bike. The staff were knowledgeable, friendly, and took the time to answer all my questions. The buying process was smooth, and I am very pleased with my new bike. Thank you for providing such a positive customer experience. I would happily recommend your company to others.

Besvarelse fra Cycle Solutions
Fantastic service.
I ordered my bike through the cycle to work scheme. As soon as it was cleared by my employer, Cycle Solutions were in contact to arrange delivery. They were really polite and helpful on the phone and explained what to do when my bike arrived. I didn't feel like they rushed through the call, and that I was 'just another customer '. I was really impressed with their professionalism. I would and will definitely recommend Cycle Solutions . Thank you.

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Brilliant
Brilliant! Really easy. Excellent delivery and packaging and minimal set up my end. Would definitely use again. Great customer service too!

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Great communication and delivery
Great communication and delivery. Very clear and the process worked perfectly.

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Excellent company to deal with
Excellent company to deal with. Nice and easy!
Helped me to make informed choices for my needs. I was kept up to date through the whole process of getting my bike.
Bike was built and delivered the next day on a date that suited me.
Totally recommend this company.

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Easy from start to finish
Easy from start to finish. From the point of choosing the bike and filling out the paperwork online, to the final delivery was quick and easy. Also, very little to do at my end to get up and running- just attaching the pedals and adjusting the handlebars. Very happy overall.

Besvarelse fra Cycle Solutions
All items were delivered as per request…
All items were delivered as per request and there were no errors, happy with the service and would use again

Besvarelse fra Cycle Solutions
Delivery was perfect
Delivery was perfect. Product is super. I am overall satisfied.

Besvarelse fra Cycle Solutions
From ordering my new bike to receiving…
From ordering my new bike to receiving it, it was done quickly, the people I dealt with on the phone were very friendly polite and helpful , delighted with the service provided and very happy with my new bike, I would recommend Cycle solutions to anyone if they were after a bike or equipment

Besvarelse fra Cycle Solutions
Excellent Service from start to finish
Great, fast service, contact from Customer Service too when my bike was out of stock to discuss another one. I love my new bike too.

Besvarelse fra Cycle Solutions
Communications are really good and…
Communications are really good and delivery was quite quick , within a week.

Besvarelse fra Cycle Solutions
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







