Easy ordering experience; fair prices; quick delivery. But as it's delivered, there doesn't appear to be any way of getting after sales support (short of a full warranty claim). e.g. if the gears, br... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
easy to navigate the site, order my bike and on ringing up the staff were friendly and helpful. My bike was delivered quickly and in excellent condition. The box was damaged and the driver waited whi... Se mere
I am so happy 😊😊with my new electric bike from cycle solutions! I knew absolutely nothing about bikes before this ,but their Website made everything so straight forward.I used to walk every d... Se mere
Cycle solutions were a pleasure to deal with, everything was well communicated from start to finish . The bike was well packaged with easy set up instructions .
Virksomhedsoplysninger
Kontaktoplysninger
6 Europa Way, SA5 4AJ, Swansea, Storbritannien
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 81 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
People that I spoke to were very…
People that I spoke to were very helpful. Service was straightforward. Delivery was within the timeframe allocated.

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Great service
Great service, and very fast. Bike is great. Thank You

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Besvarelse fra Cycle Solutions
Very easy even ordering from an…
Very easy even ordering from an external shop, no hassle. Plenty of shops to chose from in the UK. Only downgrading one star as you can't place an order from Canyon.

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Very easy process and great customer…
Very easy process and great customer service

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It was all done quickly
It was all done quickly, the delivery and process, and the cycle works fine. You provide a 18th month deal whilst I ride it to work, which gives me peace of mind and I will contact you if i need repairs from wear.

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Great customer service and great products
Using Cycle Solutions for my cycle to work scheme was a very smooth and easy process. I needed a bike to cycle to work and take my child to nursery along the way. I set up an initial order, and Cycle Solutions informed me that the child seat was not compatible with the rack I selected, and worked with me to find a solution. I've gotten my entire order and it's in great condition! I'm very happy with the customer service and that they didn't just send my order before checking through it!

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Excellent service and very quick…
Excellent service and very quick delivery.

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Excellent communication
Excellent communication. Bicycle arrived when stated.

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This is the 2nd time ive used this…
This is the 2nd time ive used this company to purchase a bike. Yet again the item has arrived in 1st class condition and ready to ride,well set up.

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Very good customer support
Very good customer support, fast clear and helpful

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Besvarelse fra Cycle Solutions
Good updates and communication
Good updates and communication, I was called and told when the order would be collected. With possible delivery time. The only reason I didn't give it a 5 star was when my bike arrived it wasn't completely in its box and the front end was sticking out with the complementary bag and the front tyre/wheel had been dragged about on the floor. The box was rather large and I felt it was to big and the bike was unfortunately poorly handled by the courier. So I cleaned it of and finished assembly checking it was OK.

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Nice and easy does it
Shopping was easy, communication was clear, delivery was on time and the products are great

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Excellent service
Excellent communication, very responsive, knowledgeable and helpful

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Purchased a “used” showroom bike…
Purchased a “used” showroom bike through cycle to work scheme. The advertisement was very honest and open about the small minor defects, I was happy to accept these small defects for the price that the bike was being sold for.
They were great at arranging delivery dates, and bike was delivered on the day arranged. However on opening the box and inspecting the bike, either the bike was wasn’t packaged correctly, or this happened during transit but the chain had come off and caused much more damage to the bike than what I would have accepted if I had known before purchasing. As I need the bike, and I’m not prepared to go through the whole blame game/it was my fault/your fault ….no proof ect ect I’ve decided to not even pursue the issue, but as I have just received an email to leave a review….i thought I would leave it.

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Genesis gravel bike
Buying and delivery experience all good.
Gears needed indexing more than you'd expect even on a new bike and the front disc had a lot of oil/grease on it so not quite 5*.
Otherwise all good.

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Besvarelse fra Cycle Solutions
Excellent service and delivery from start to finish.
I have had my bike just over a week I'm really happy with my bike. The Uplands store where was delivered, did a great job of setting up and gave me some sound advice. Thanks 👍

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Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







