This was so amazing, I got my bike refurbished and since there was some money left, the remaining was left on a gift card that I can use for any future service. Cannot recommend it enough.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Se mere
Virksomheden har svaret
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Se mere
Virksomheden har svaret
An absolute drama of an event from lying couriers who couldn’t be bothered to turn up on two separate occasions to the online retailer who couldn’t give two hoots about any issue once they had your or... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Kontaktoplysninger
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Storbritannien
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
So easy and quick well recommend
So easy and quick well recommend . Paddlers at Redcar are so helpful. They couldnt do enough for me
5. marts 2026
Besvarelse fra Cyclescheme
Hello Lindsey,
Thank you for taking the time to leave a review.
We're happy to hear that you had such an easy and quick experience. It's great to know the paddlers were so helpful and accommodating. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Very easy to use
Very easy to use. Wouldn’t be able to afford a new bike without the scheme
5. marts 2026
Besvarelse fra Cyclescheme
Hello Callum
Thank you for taking the time to leave feedback.
We're happy to hear that our scheme made a new bike accessible to you; it's great to know it's easy to use. Thank you for your positive feedback.
Kind regards
The team at Cyclescheme
Very happy
Very happy with how easy it was done. From applying for it through my work and then receiving the bike.
4. marts 2026
Besvarelse fra Cyclescheme
Hello Roddy,
Thank you for taking the time to leave a review.
We're very happy to hear that the process, from application through your work to receiving your bike, was so easy for you. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
I used Cyclesheme last month to get my first Electric Mountain Bike
I used Cyclesheme last month to get another bike, I also used them several years ago. Again they were exceptional, and the advice was great, and the system was clear and smooth. The chart timeline bar showing how my application and progress was, to the stress out of the process. Also the shops are set up so well to deal with Cyclesheme, it was very smooth, and a very happy rider.
4. marts 2026
Besvarelse fra Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that you had another exceptional experience with our service! It's great to know the application process and timeline bar eased any stress. We're also glad the shops made it smooth for you.
Kind regards
The team at Cyclescheme
Excellent choice of retailers
Excellent choice of retailers. Whole process took around 2 weeks from application to bike delivery. I used Tredz online shop and couldn't fault them.
20. februar 2026
Besvarelse fra Cyclescheme
Hello Tony,
Thank you for taking the time to leave a review.
We're happy to hear that you had an excellent experience with the retailers available and that the delivery process was smooth. Thank you for your positive feedback regarding your experience.
Kind regards
The team at Cyclescheme
Really easy to use and get vouchure now…
Really easy to use and get vouchure now have my new bike 👍👍
1. marts 2026
Besvarelse fra Cyclescheme
Hello Morley,
Thank you for taking the time to leave a review.
We're happy to hear that our service was easy to use, and you got your new bike. Thank you for sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Generally very good
Generally very good. Great level of information regarding the stage of progress, but could move a little quicker.
27. februar 2026
Besvarelse fra Cyclescheme
Hello Richard,
Thank you for taking the time to leave a review.
We're happy to hear that you find the level of information great. We appreciate your feedback and will consider how we might improve the pace of progress.
Kind regards
The team at Cyclescheme
Overall a great scheme to save money
Overall a great scheme to save money, cycle to work, be healthier, etc.
However the back and forth between each stage makes it quite difficult to know exactly what you can or cannot get. For instance, I checked the price of all my items but as did not put the order through, missed the cost of delivery.. This meant that I had to find alternatives or would have had to start from scratch again... The bike I wanted was on sale and there was less than 5 left in stock so I didn't want to miss out and ended with no helmet. I wonder if there was a way to be more flexible, for instance for the employer to agree on a price range?
25. februar 2026
Besvarelse fra Cyclescheme
Hello OW,
Thank you for taking the time to leave a review.
We appreciate your feedback on the scheme's benefits. We're sorry to hear about the difficulties you experienced with pricing and stock availability, especially regarding delivery costs and the helmet.
Due to the nature of the signed agreement, we cannot be flexible when the request has been put through. This is because everything is pre-agreed and contractual so it cannot be changed.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello John,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme and our partner retailer.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Juan,
Thank you for taking the time to leave a review.
We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it greatly.
Kind regards
The team at Cyclescheme
Workhorse staff really know their…
Workhorse staff really know their stuff, explaining everything to me in clear language, I’m not a real biker! So it was nice to have it all explained to my level of understanding. Quick, efficient, incredibly helpful and are still advising me on various things. Best service I’ve had in a long time. Well done Dave and Jake
26. februar 2026
Besvarelse fra Cyclescheme
Hello Miriam,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme and our partner retailer.
Happy riding!
Kind regards
The team at Cyclescheme
My company tried to register onto…
My company tried to register onto cyclescheme for months now. We have filled out the online questionnaire and sent all the required information but Cyclescheme did not activate our account. When we call they say to send a mail but when you send a mail nobody replies.
A real waste of time, ressources and energy.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cyclescheme
Hello Bilal,
Thank you for taking the time to leave a review and very sorry to hear you are having issues regarding your account activation.
We have had some small delays which we apologies for, so please ask the company admin to contact us directly and we will happily chase this up for you.
They can contact us via email to cyclescheme.collab@bhnetwork.com.
Kind regards
The team at Cyclescheme
Amazing experience with Cyclescheme
Amazing experience with Cyclescheme. I applied on my work intranet site on a Sunday afternoon. By 9am Monday I had a confirmation that the request was going through, and by 9:30am I had my voucher to buy my e-bike! Incredible. I needed to change retailer when I found out the bike I wanted had gone out of stock, but with just one quick phone call to Cycscheme my voucher was reset and reissued. I've never come across a process as fast and efficient as this. Wish I could score them more than 5 stars!
25. februar 2026
Besvarelse fra Cyclescheme
Hello Martin,
Thank your for taking the time to leave a review.
We are over the moon to hear of your positive experience and generous feedback. We will always do our best to make the process as quick and easy as possible, and we are happy that our customer service was able to change the retailer for you.
Kind regards
The team at Cyclescheme
It was simple and straight forward
It was simple and straight forward. The voucher came through quickly. I could use the voucher at a bike shop I trust and regularly use. My only criticism is that the cycle to work scheme did not let the bike shop know that the voucher had been approved. I assumed that they would.
21. februar 2026
Besvarelse fra Cyclescheme
Hello Ann,
Thank you for taking the time to leave a review.
We are pleased to hear that your experience using Cyclescheme was easy, smooth and quick to arrive.
We do not specifically tell retailers that certificates have been approved, however they do have access to systems that allows them to see what status a certificate has got to. As we only give out the necessary codes to the user, the retailer wouldn't be able to move forward until they (the user) popped into the shop (or called) the retailer directly.
Kind regards
The team at Cyclescheme
Went in shop at 9 in morning picked a…
Went in shop at 9 in morning picked a bike what wanted then went at 4 clock same day all ready to ride home greatttttt
23. februar 2026
Besvarelse fra Cyclescheme
Hello Mr Deighton,
Thank you for taking the time to leave a review.
We are pleased to hear you had such a smooth and quick process selecting and receiving your shiny new bike!
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Darryl,
Thank you for taking the time to leave a review.
We are happy to hear you found our scheme easy to use.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Martin,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello David,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Happy cyclist
The whole process was quite straight forward, and fairly quick. There was a small issue filling in the on-line form to receive the e-certificate. I rang the help line. It was answered without delay, and within 5-mins the problem was rectified (cache history needed deleting). Good service. I now have the bike, have ridden it, and am a happy cyclist.
9. februar 2026
Besvarelse fra Cyclescheme
Hello Troy,
Thank you for taking the time to leave a review.
We are pleased to hear that you found the process straight forward, and that our customer service team was able to help you out of a pinch. We are always around should someone need a hand.
Happy riding!
Kind regards
The team at Cyclescheme
Very highly recommend
Brilliant professional and friendly service. Nothing too much trouble and not rushed. Very highly recommend.
7. februar 2026
Besvarelse fra Cyclescheme
Hello Clare,
Thank you for taking the time to leave a review.
We are really pleased to hear you are happy with our service. We always do our best to make the process run and smoothly as possible, and are always available to help.
Kind regards
The team at Cyclescheme
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.