This was so amazing, I got my bike refurbished and since there was some money left, the remaining was left on a gift card that I can use for any future service. Cannot recommend it enough.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Se mere
Virksomheden har svaret
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Se mere
Virksomheden har svaret
An absolute drama of an event from lying couriers who couldn’t be bothered to turn up on two separate occasions to the online retailer who couldn’t give two hoots about any issue once they had your or... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Kontaktoplysninger
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Storbritannien
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy and straightforward process
Easy and straightforward process. Looking forward to riding my bike.
7. februar 2026
Besvarelse fra Cyclescheme
Hello James,
Thank you for taking the time to leave a review.
We are glad to hear you found the process nice and easy. You'll be riding your new bike really soon!
Kind regards
The team at Cyclescheme
Feedback
I had a small problem getting my voucher but my company payroll department fixed it very quickly
4. februar 2026
Besvarelse fra Cyclescheme
Hello Lee,
Thank you for taking the time to leave a review.
We are pleased to hear that any small issues you had were able to be taken care of so you could get your bike.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Calia,
Thank you for taking the time to leave a review.
We have taken a look at your request, however can see that the certificate was released the same day it was requested. We are also unable to see any supporting notes towards an issue.
If you are having any problems, please do feel free to get in touch directly with our customer service team on info@cyclescheme.co.uk - They will be happy to help.
Kind regards
The team at Cyclescheme
easy from start to finish
29. januar 2026
Besvarelse fra Cyclescheme
Hello Pat,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The team at Cyclescheme
The cyclescheme was quick and…
The cyclescheme was quick and efficient. I received my new bike quickly and have been enjoying using it, looking forward to warmer and drier weather in the spring!
4. februar 2026
Besvarelse fra Cyclescheme
Hello Mark,
Thank you for taking the time to leave a review.
We are really happy to hear you found using the Cyclescheme efficient to use and that your bike arrived quickly.
Nicer weather just round the corner! (we hope).
Kind regards
The team at Cyclescheme
Easy to apply and use
Easy to apply and use, did take over a month to finalise but not sure who’s side that was. But would recommend for anybody wanting to use the cycle scheme for work.
8. december 2025
Besvarelse fra Cyclescheme
Hello Joanna,
Thank you for taking the time to leave a review.
We're happy to hear you found the scheme easy to use. We are over the moon to hear that you would recommend our Cyclescheme to others
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Tim,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme and found it quick and easy to navigate.
Kind regards
The team at Cyclescheme
Can only use voucher on one retailer...
It was a right faff to get my Cyclescheme voucher. I would have liked to have a voucher worth £900, but because Cyclescheme limit you to only one retailer per voucher, I could only get £450 worth.
18. december 2025
Besvarelse fra Cyclescheme
Hello James,
Thank you for taking the time to leave a review.
Due to how our certificates get used, you can only use one retailer as the whole certificate gets used in one go. You can of course buy all your equipment from one store, however we do appreciate it can be frustrating if you want items from different stores.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We are pleased to hear you found the scheme easy to navigate.
Happy riding!
Kind regards
The team at Cyclescheme
The service was so easy and…
The service was so easy and straightforward. I only applied Monday and collected my bike today 😊
21. januar 2026
Besvarelse fra Cyclescheme
Hello Mrs Moriarty,
Thank you for taking the time to leave a review.
We are really happy to hear that you found the process nice and easy, and that you were not waiting very long to receive your certificate and get your bike.
Happy riding!
Kind regards
The team at Cyclescheme
Very Easy to use and navigate
Using the Cyclescheme system was very easy to do. The one area which proved difficult was selecting the retailer. I had to type 'essex' to see the list of retailers. Typing 'Les's Cycles' resulted in nothing available.
11. januar 2026
Besvarelse fra Cyclescheme
Hello Adam,
Thank you for taking the time to leave a review.
We are pleased that you found the system easy to navigate. as long as you can see the retail on our partner retailer list you'll be able to use them, however we do appreciate the search function can be quite specific depending on how they are listed on the system.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Simona,
Thank you for taking the time to leave a review.
We are really pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The team at Cyclescheme
The website was straightforward to use
The website was straightforward to use, and I was continually updated until my bike arrived.
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra Cyclescheme
Hello Jay,
Thank you for taking the time to leave a review.
We're happy to hear that the website was easy to use and that you were kept informed about your bike's delivery. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Highly recommended
Cyclescheme was the preferred provider by the bike shop I used, and I can see why, everything was very straightforward, and the process didn't take long at all. Great automation and easy to use.
9. januar 2026
Besvarelse fra Cyclescheme
Hello Charles,
Thank you for taking the time to leave a review.
We are pleased to hear you found our scheme easy to use and straight forward. We always appreciate hearing positive feedback.
Happy riding!
Kind regards
The team at Cyclescheme
Scheme is actively scam
Scheme is actively scam. You pay full bike value and then you need to pay own fee at the end 25% total value or extend hire contract for another 3 years paying 7% value . So at the end you pat between 125% to 107% retail price .
Ps.
Your generic reply assumes I am a tax payer. Since my annual PAYE earnings are £11,000, I am below the Personal Allowance threshold (£12,570). Therefore, I paid 0% tax, meaning I saved £0 on tax.
In my case:
I paid full £1500 from my net salary equivalent.
You are now asking for an extra £105.
Total cost = £1605 for a £1500 bike.
This scheme caused me a financial loss because nobody warned me it doesn't work for low PAYE earners.
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Cyclescheme
Hello Maciej,
Thank you for taking the time to leave a review.
We are afraid that is not how the scheme works. You are deducted the full amount of the request, however this is taken from GROSS salary (pre tax) - that means you do not pay the tax on the deduction.
For example (lets say you are a standard rate tax payer) if the deduction from gross was £100, you would save 28% of that money (£28) that you would usually lose to tax/NI. So your take home would only be down by £72.
By the time your employer has deducted their full amount, you would have saved 28% of the full amount - (high rate tax payer would have saved 42% of the full amount).
If you then take the option to own it later at a max of 7% (one off payment), you would of ended up saving 21% of the total amount.
It would be illegal to charge more than the bike was worth if you had walked into the shop and simply bought it outright.
Here is an article on how the savings work: https://help.cyclescheme.co.uk/article/40-how-are-cycle-to-work-savings-made
Here is an article explaining the transfer of ownership: https://help.cyclescheme.co.uk/article/42-what-is-an-ownership-fee
We hope this adds some clarity for you.
Kind regards
The team at Cyclescheme
Poor customer service
Poor. Complete at utter waste of my time cancelled the voucher after told a Tredz voucher would work in Halfords by one of their team. I would try another scheme
5. januar 2026
Uopfordret anmeldelse
Besvarelse fra Cyclescheme
Hello Bill,
Thank you for taking the time to leave a review.
We are very sorry if this is what you have been told.
We do not work with Halfords directly but will often recommend their sister company Tredz Online as an alternative.
We will certainly pass the feedback over to the customer service team to make sure this is super clear and apologise for any inconvenience.
Kind regards
The team at Cyclescheme
Easy to navigate website and kept me…
Easy to navigate website and kept me informed all the way through to receiving my bike
11. december 2025
Besvarelse fra Cyclescheme
Hello Mr Hardy,
Thank you for taking the time to leave a review.
We are really pleased that you found the website easy to navigate and you had clear communication throughout the whole process.
Kind regards
The team at Cyclescheme
I found the scheme
I found that the cycle scheme was perfect for me no problems at all the bike is perfect thank you trust pilot.
2. januar 2026
Besvarelse fra Cyclescheme
Hello Mark,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme, and that you managed to get yourself a shiny new bike.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Stella,
Thank you for taking the time to leave a review.
We are really pleased that you found our scheme quick and easy to use.
Kind regards
The team at Cyclescheme
Slick process
I found them very easy to set up and use.
The web site was very intuitive to use and navigate. The FAQ's were also very handy and answered everything i needed to know. The cost calculator was very good in providing me the information i needed to determine the affordability by breaking down the costs.
Comms on the whole were good, as I received timely emails for 'Next steps'.
24. december 2025
Besvarelse fra Cyclescheme
Hello Wein,
Thank you for taking the time to leave a review.
We are really happy to hear your experience using the scheme was positive, from setting up to finding answers to any questions via our help pages.
Happy riding
Kind regards
The team at Cyclescheme
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.