This was so amazing, I got my bike refurbished and since there was some money left, the remaining was left on a gift card that I can use for any future service. Cannot recommend it enough.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a great idea !! I'd be meaning to join the scheme for a few years but my wife's illness and the need to get out and about along with not being able to travel overseas made it important to follow... Se mere
Virksomheden har svaret
Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... Se mere
Virksomheden har svaret
An absolute drama of an event from lying couriers who couldn’t be bothered to turn up on two separate occasions to the online retailer who couldn’t give two hoots about any issue once they had your or... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
Kontaktoplysninger
Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, Storbritannien
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Waste of time and source of stress...
The process to get a certificate is okay but if your order gets cancelled/changed then you're on your own to push people to read/send emails it is a complete waste of time and doesn't worth for couple hundred quid so called saving. It has been a month back and forth with the shop then another ~2 weeks with Cyclescheme to get them an email from the shop about cancellation. It is extremely annoying to manage a process as a customer, I don't recommend it unless you go for a bike which you're 100% sure you will get it any glitches then you become a customer service representative for yourself.
3. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cyclescheme
Hello Furkan,
Thank you for taking the time to leave a review.
As you have left no further information we cannot investigate this for you.
Are you referring to an order cancelled with the retailer? If so, you would have to request the retailer contact us directly in order to confirm cancellation. Cyclescheme have a duty of care with your personal information, as does the retailer. This means we cannot contact them directly on your behalf due to GDPR, and if we did they would be under obligation to not speak to us.
We hope this may shine some light onto the potential issues that arise is this situation.
Please do feel free to contact our team directly should you need anything. We'll be happy to help.
Kind regards
The team at Cyclescheme
Fantastic, easy to use service
Great scheme, easy to follow and use. Really happy with my new bike
1. april 2026
Besvarelse fra Cyclescheme
Hello Candice,
Thank you for taking the time to leave a review.
We're happy to hear that our scheme was easy to follow and use, and that you are really happy with your new bike. Thanks for your positive feedback!
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello JR,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Jane,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Rapid service and clear concise process…
Rapid service and clear concise process and instruction. Brilliant
27. marts 2026
Besvarelse fra Cyclescheme
Hello Sorrel,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
Affordable bike purchase …
It's a great scheme that allows you to purchase a bike on an easy payment method spread over a year without having to find the money all a once
27. marts 2026
Besvarelse fra Cyclescheme
Hello Richard,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our scheme and that everything went smoothly.
Kind Regards
The team at Cyclescheme
easy process
25. marts 2026
Besvarelse fra Cyclescheme
Hello Paul,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience using our Cyclescheme.
Kind regards
The team at Cyclescheme
Lots of information on website…
Lots of information on website explaining how the scheme works.
23. marts 2026
Besvarelse fra Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that our website provided helpful information about how the scheme works. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Wayne,
Thank you for taking the time to leave a review.
We're glad you found our product easy to use and received excellent assistance at our partners shop.
Kind regards
The team at Cyclescheme
Great service easy to use fully…
Great service easy to use fully informed from start to completion 👍👍
19. marts 2026
Besvarelse fra Cyclescheme
Hello Chris,
Thank you for taking the time to leave a review
We're happy to hear that you found our service easy to use and were fully informed throughout the process. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Quick & Easy
The Speed in your response and ease of collecting the bike and the communication with the supplier and myself. Wish my employer had been quicker paying the Invoice
16. marts 2026
Besvarelse fra Cyclescheme
Hello Nick,
Thank you for taking the time to leave a review.
We're happy to hear that you found our response quick and bike collection easy, alongside good communication. We appreciate your feedback regarding the invoice payment timeframe.
Kind regards
The team at Cyclescheme
Very easy and smooth process from start…
Very easy and smooth process from start to finish, i know nothing about cycling and the full process was made very easy from receiving the funds to picking the bike up
14. marts 2026
Besvarelse fra Cyclescheme
Hello Reiss.
Thank you for taking the time to leave a review.
We're happy to hear that the process was easy and smooth for you, especially with your limited cycling knowledge. We appreciate your positive feedback and are glad you enjoyed your experience.
Kind regards
The team at Cyclescheme
Cyclescheme was slick and efficient but…
Cyclescheme was slick and efficient but Go Outdoors was anything but this in terms of the administration of transferring a bike from another store since they dont accept direct orders to store if you lock your voucher into that (don't do it and order online)
14. marts 2026
Besvarelse fra Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We appreciate your feedback. We're happy Cyclescheme worked well for you. We regret the difficulties you experienced with the bike transfer and the ordering process. We'll make sure to pass your feedback along for you.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Andrew,
Thank you for taking the time to leave a review.
We're happy to hear that your experience was hassle-free. Thank you for your positive feedback; we appreciate it greatly.
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Paula,
Thank you for taking the time to leave a review.
We're happy to hear that you had a quick and easy experience. We appreciate your positive feedback and are glad you love it!
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello Mick,
Thank you for taking the time to leave a review.
We are really pleased to hear of your positive experience using our scheme and hope you enjoy your shiny new bike!
Kind regards
The team at Cyclescheme
It was easy to request the certificate
It was easy to request the certificate, although it did take a couple of weeks to be emailed through to me. The process of ordering the bike and picking up was quick and easy, I used the Specialized Concept store in Chester and they were very helpful and knowledgeable.
12. marts 2026
Besvarelse fra Cyclescheme
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that requesting the certificate and the bike ordering/pickup process were easy for you. We appreciate your patience regarding the certificate's delivery timeframe and are glad the Chester store was so helpful!
Happy riding!
Kind regards
The team at Cyclescheme
I applied for my cyclescheme voucher…
I applied for my cyclescheme voucher and it was approved the same day by work and received the voucher the following day, so much quicker than I expected. I was then able to order my bike and pick it up that weekend so the whole process from choosing my bike to cycling away from the bike shop took less than a week!
7. marts 2026
Besvarelse fra Cyclescheme
Hello Kate,
Thank you for taking the time to leave a review.
We're really happy to hear you found the voucher process quick and efficient. It's great to know you were able to get your bike so fast!
Happy riding!
Kind regards
The team at Cyclescheme
Besvarelse fra Cyclescheme
Hello David,
Thank you for taking the time to leave a review.
We're happy to hear that you are very pleased with our service and your e-bike. Thank you for sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Great experience
I bought my first e bike today from these guys and they were great from start to finish! Explained everything in detail. I'm very happy with my experience and would highly recommend.
5. marts 2026
Besvarelse fra Cyclescheme
Hello Adam,
Thank you for taking the time to leave a review.
We're happy to hear that your first e-bike purchase experience was great! We're glad that our team explained everything in detail and that you're happy with your new bike. Thank you for the recommendation!
Kind regards
The team at Cyclescheme
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.