Curo Anmeldelser 

Just writing to leave some good feed back as curo compliance team mils have really help me and my mum for a few years now it been really emotional draining what we been though and fortunately the matter have been resolved and now we can be happy again this mean so much thanks you

My boiler had a problem during a routine check and Phill the Curo Engineer spent hours fixing it making sure I wasn't without heating. He's a real asset to the Curo team. He was very focused and worked hard to fix the problem.

Danny Nieves did an amazing job and worked very hard repairing my bathroom ceiling. He went above and beyond in making sure the clean up afterwards was done up to high expectations and standards .
Thank you Danny for working so hard

I would like to take a moment to leave a review for George from the Customer Help Team (foxhill0044).

I am currently dealing with a serious mold issue in my home and needed the problem resolved as quickly as possible. From the very beginning, George was understanding, proactive, and genuinely committed to helping me. He went above and beyond to ensure my concerns were treated with urgency and professionalism.

Thanks to his efficiency and dedication, he was able to secure me an appointment the very same day. His attitude throughout the process was exceptional — calm, reassuring, and highly professional. He made a stressful situation much easier to handle, and I truly felt that he cared about getting the issue resolved for me as quickly as possible.

George is by far the best person I have dealt with on the Customer Help Team. His outstanding customer service, positive approach, and willingness to go the extra mile deserve to be recognised. He is a real asset to your team.

Thank you again, George, for your excellent support.

Mark and Andy from the Roofing team came to clean the gutters above my window at Meadow Court, Bath. With the leaves in winter and heavy rain, thick moss falling from the roof and more heavy rain!!!...the gutters kept overflowing down the wall It was a Chinese torture of water pouring onto the water butt below...very bad for the building and very unpleasant for me! Thanks to Andy Hall, Manager, for sending... and Mark and Andy for their good work in sorting the problem.

Had a lovely guy called Phillip, on time, efficient, respectful of my property and kept me updated through out the whole check. Polite and friendly. All round a great experience.

I’m extremely disappointed with Curo. We’ve been left without heating for a full week, even in freezing temperatures and my pregnant wife has had to endure this with no urgency shown by Curo at all. Despite calling almost every day and requesting multiple visits, we’ve just been passed around with no resolution and no accountability. I will be escalating the matter to the Housing Ombudsman and the local press. Leaving a pregnant woman without heating in winter is unacceptable and people should know how poorly this has been handled.

We recently purchased our new-build two-bedroom home through shared ownership with Curo, Keyford Meadows site, Frome, Somerset and the entire experience has been fantastic from start to finish.

The whole process ran smoothly, with clear communication throughout and helpful step-by-step guidance at every stage. We were given excellent recommendations for financial advisers and solicitors, which we chose to use and found incredibly helpful. A special thank you to Krystal and Jess, who were both so friendly, supportive, and always quick to answer our questions — nothing ever felt like too much trouble. Their professionalism and kindness made what could have been a stressful process feel genuinely positive and straightforward.

Our new home is absolutely gorgeous — brand new, beautifully finished, and a true blank canvas for us to make our own. It’s also very reassuring to know that Curo will be on hand during the first year for any snagging issues, alongside the added peace of mind of a 10-year NHBC structural warranty.

We couldn’t be happier with our experience and would definitely recommend Curo to anyone considering purchasing a new-build home.

Our experience was faultless , thank you for all the support from everyone involved In particular Rhianna Price Higgott. Very professional and helpful making it stress free, thank you

Claude was amazing fixed it in no time on the same day i reported lovely guy

I would like to shout out David Smith. He has done all my fencing out the back and I am very please with it. He was easy to talk to and very happy to help.

During the Christmas period Claude came out to fix our window and a vent in the attic. He is always so thorough and goes above and beyond. When realising the kitchen door was broke he also did that which he didn’t need to! We are always very relieved when we know Claude is fixing anything as he does such a great job every time. Well done 👏🏼

Recently done a mutual exchange, and had Sarah helping us, she was professional, kind, and always happy to help. The whole process was so much smoother thanks to her support, thank you Sarah!

Our Right To Buy through Curo went smoothly. Huge thanks to Antje who was very pleasant and always on hand to answer queries. Thank you! 😊

I just wanted to leave a review for a wonderful Curo employee named Kerry Bidgood. She is leaving her current role very soon and myself and many of the other tenants are very sad to see her go. She has been an absolute asset to Curo and her kindness, efficiency, local knowledge, patience and willingness to help shall be sorely missed by us all. I hope Curo have the good sense to continue employing her elsewhere. As a former manager myself, I know the value of skilled, reliable staff.

Tony Bishop came out today to sort out water ingress in my new kitchen , he was very kind and helpful and thorough in his checks - brilliant service

Melanie Housing officer is something out if the ordinary, she goes above and beyond for the tenant she is dealing with nothing is too much of an ask and if she can't help she will explain why and who possibly can. Melanie is an asset to Curo considering the company itself as a housing association are shocking I don't have a good word to say about the company which is why Melanie stands out so much. I hope Melanie continues in the company in her role for a long time coming as Curo needs more Melanies and maybe more people can take a leaf out of her book. Thank you Melanie for making at least one of my experiences with Curo a good one.

Barrie the plumber from curo came and fixed my problem in the bathroom straight away with no problems at all, very polite and helpful.

Melanie was amazing and helped me with a application and was on time and even and a blessing to talk too 😊

I had Rich whiteford from curo come to help with my kitchen light.
He was very professional and couldn’t be moved helpful.