I honestly having nothing bad to say. I w as in a bad situation and I needed to move safely. Holly Bromley is incredible! She has worked so hard ensuring I was moved quickly, safely and arranged... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
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Se, hvad kunderne siger
Just had Kia come and repair my bathroom light, a lovely friendly guy who always explains what he has fone, is on time and does a tidy job, a credit to Curo.
Tasha Soby from ILS team is an angel. She has helped me with so many things arranging for my garden to be accessible, booking me a wellbeing break, she had hand rails fitted to make my life easier. I... Se mere
It was pleasant working with Ruby and Jess as a guide on our home buying journey as first time buyers. Though there were some delays with the building, they communicated quickly and efficiently which... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A West of England housing association, Curo provides great homes and high quality care and support services across the region.
Kontaktoplysninger
Bath, Storbritannien
- www.curo-group.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nick and rob came and done some work at…
Nick and rob came and done some work at my property they done a amazing job very friendly helpful really nice guys nothing was to much trouble for them
Very much appreciate recommendation to these guys
Kia Stevens came today to wire up my…
Kia Stevens came today to wire up my new boiler, he was friendly and efficient. Now my boiler works and it’s absolutely marvellous. Thank you Kia
Creighton
Creighton, was Very professional, polite with great customer service 👍
He completed my gas safety check today.
Curo Independent Living Service
I’m currently receiving support from Tasha whose part of the Independent Living Service,
She’s making a big difference to my wellbeing, easy to talk to, kind and knowledgeable at locating the right services, she helped me with decluttering, she helps me feel motivated, has a great understanding of what it’s like to live with a traumatised mind, non judgmental so it’s comfortable to talk about difficult things. I’m really benefiting from having her support and I’d recommend this service to anyone struggling with their mental health. 5 star support would highly recommend ⭐⭐⭐⭐⭐
TENANCY REVIEW
I was contacted by Melanie via video link to review my tenancy and conduct a flat tour, I would like to say that although I had problems with my phone's camera she was very understanding and patient with me through out the call. Melanie was also very clear when she explained what was going to happen next. I made a note of the new development and she also managed to resolve my issue regarding access to the communal room/launderette. I had no idea that I could use my front door key.
Kate peaece has been so helpful to me
Kate peaece has been so helpful to me, she help me with going to doctors and medication, my council tax, water payments, food banks and my mental health. She is always happy and I feel safe when she is around I know she helps me. I will miss kate very much, thank you to her.
Excellent Support and Service
Excellent Support and Service
We would like to say a huge thank you to Neil Rogers for his incredible support and help with our community project.
Neil played a very important role in helping us secure a grant to create a community garden, which will be a wonderful benefit for everyone in our local community. He also supported us throughout the process of restoring our community fence, which was in very poor and damaged condition.
We really appreciate Neil’s professionalism, excellent communication, and commitment to helping us bring these projects to life. His service was outstanding from start to finish, and he was always helpful, approachable, and easy to communicate with.
Thank you, Neil, for all your hard work and support. We truly appreciate everything you have done for our community and would highly recommend your service to others!
Shower doors installation.
Just had new shower doors installed by Nick Purnell.
Brilliant job - carried out swiftly & professionally & Nick tidied up well afterwards.
Would like to add that Nick was friendly & polite & worked in this extremely hot temperature to complete the job.
Really pleased with the service. Well done.
Thank you.
This is to praise my account manager Chloe McGowran
This is to praise my account manager Chloe McGowran. Chloe has been amazing whilst I’ve been having some issues. She has been kind, sensitive and caring and so helpful. Chloe is a credit to Curo. Not only does she listen, Chloe also made me feel heard and valid. Thankyou so so much
Barrie visited my flat to carry out a…
Barrie visited my flat to carry out a repair and was punctual, helpful, considerate and efficient. He did a great job.
The cause of the repair needed a referral to an outside company and he was happy to do this.
Mel has helped me a lot with enquiries…
Mel has helped me a lot with enquiries and my tenancy if I had any problems I can always go to her for advise and she always try her best to help me where she can and find the info I need she’s very approachable
I cannot thank Curo enough for all the…
I cannot thank Curo enough for all the support I received throughout my journey to finding and moving into my new home.
A very special thank you to Patsy, Rowan, Joe and Jacob. Each of them played an important part in making this process possible. They were all incredibly professional, kind, patient and supportive from beginning to end.
A special thank you to Patsy and Rowan, who worked together to support me and my daughters throughout the process. They went above and beyond to help us and made what could have been a very stressful experience much easier for our family.
Joe was extremely professional and supportive when helping us with the tenancy, and Jacob also played an important role in making everything come together.
Moving home can be a very stressful and overwhelming experience, but having such a fantastic team supporting us made a huge difference. They treated me and my daughters with kindness, respect and understanding throughout the whole journey.
I am now happily in our new home, and I am extremely grateful to everyone at Curo who helped make this possible.
Thank you, Patsy, Rowan, Joe and Jacob, for everything you have done for us. You are a fantastic team, and I truly appreciate all your hard work and support. ❤️🏡
I am really impressed with Curo’s…
I am really impressed with Curo’s customer service and the condition of the property they have recently handed over to me. It has been painted white through out and has a brand new kitchen, bathroom and boiler.
I spoke to Joe who is a letting agent. He was so friendly, efficient & helpful and he worked very quickly to get the tenancy signed asap. I am so grateful after being homeless for a long time.
Also, Kim is helping me to get back on my feet and apply for grants to get white goods, etc. I’m so appreciative of the help and can’t thank you all enough
From my first initial call to the…
From my first initial call to the engineer Barrie coming round - all was 5 * all fixed and a professional friendly service
Thanks Joshua and Barrie
Bright new light.
Just wanted to leave feedback that Kevin did an excellent job at carrying out an Electrical replaced broken light in the front of my house today. I’m satisfied with bright new light and how well it works at night time. He was friendly, reliable, excellent at communicating. The work was carried out very efficiently and Kevin obviously has a high level of knowledge and experience.
My ILS support worker Jo B has been an…
My ILS support worker Jo B has been an amazing help for my husband and me. It has been a relief and break from everyday life when we go shopping and coffee. We've been able to get out with Jo, instead of being stuck in the house. She has been a great enabler. We are going to miss her.
Neil Rogers was absolutely wonderful in…
Neil Rogers was absolutely wonderful in helping me and I am extremely grateful to him. He was very kind, patient, knowledgeable and solved my problem quickly and efficiently. He is an exceptional member of staff.
Cannot thank Mel Ben Khadra enough was…
Cannot thank Mel Ben Khadra enough was amazing from the get go such a laugh as well !!! Thank you x
I struggle with understanding and curo…
I struggle with understanding and curo has made everything better they explained everything simple and they are easy to get on with.
Very happy with handover. Im looking forward to the future.
Sheena Archer is Very kind and…
Sheena Archer is Very kind and understanding lady. Knows her job very well and sorted our problems out. Recommend her highly. I think it's nice to have a person like Sheena who comes around to help us with paperwork and calls etc. Many thanks Robert and Colin Fisher.
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