I honestly having nothing bad to say. I w as in a bad situation and I needed to move safely. Holly Bromley is incredible! She has worked so hard ensuring I was moved quickly, safely and arranged... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Tasha Soby from ILS team is an angel. She has helped me with so many things arranging for my garden to be accessible, booking me a wellbeing break, she had hand rails fitted to make my life easier. I... Se mere
Just had Kia come and repair my bathroom light, a lovely friendly guy who always explains what he has fone, is on time and does a tidy job, a credit to Curo.
It was pleasant working with Ruby and Jess as a guide on our home buying journey as first time buyers. Though there were some delays with the building, they communicated quickly and efficiently which... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
A West of England housing association, Curo provides great homes and high quality care and support services across the region.
Kontaktoplysninger
Bath, Storbritannien
- www.curo-group.co.uk
Ingen nylige anmeldelsesinvitationer
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Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sarah Bayliss from Lettings
Sarah Bayliss from Lettings went above and beyond for my family. Responded to emails, kept us up to date on everything that was happening, I never felt out of the loop or that any job was too big or small. My family now have our forever home and we are all forever grateful to you!
Had a problem with our boiler and Phil…
Had a problem with our boiler and Phil turned up to fix it. He was very cheerful (even at nearly midnight) and prompt with the fix. Im actually quite happy with the service received
Mason Sage in Lettings
I honestly can’t thank Mason Sage in Lettings enough for everything he has done for us throughout the process with Curo.
We were offered a property and, within literally a week, Mason had helped us get everything arranged and ready for sign-off. The speed, communication and support we received from him were honestly amazing.
What could have been a stressful and overwhelming process was made so much easier because Mason was always there to answer questions, keep us updated and make sure things kept moving. He has been incredibly kind, patient and understanding throughout, and we genuinely felt like he cared about helping us rather than simply doing his job.
Having someone who actually communicates, listens and gets things done makes such a huge difference, especially when finding a home means so much.
Mason has gone above and beyond for us, and we are genuinely so grateful. Thank you, Mason, for all your help, patience and support. You’ve been absolutely brilliant, and we couldn’t recommend you highly enough. ❤️
Tasha ILS Support Worker
Tasha ILS Support Worker
Amazingly helpful & very good understanding of how i deal with things. Also very aware of additional needs & presents very well
Professional and friendly
I am a new tenant and I've just had my tenancy review done by Melanie Ben Khadhra, who was very professional! She helped me resolve any issues straight away and was polite with a friendly manner. It was all done via Microsoft teams at a time and date convenient for me, so no need for anyone to come out to the property.
I have visited the Hive Peasedown St…
I have visited the Hive Peasedown St John for help with my computer skills. Sheena Archer held a Drop in for computer help.
I found it very helpful and informative and very well worth the hour I spent there. Thank you.
SHEENA ARCHER today helped me into the 21 cenuary
I spoke with SHEENA ARCHER Today she is patient friendly and knows her stuff to the nth degree. In a very short while she put me on track to use my apple phone properly. I am amazed at the way she sorted my problem with E E and not only that, gave me the confidence to use my appliance to its full capacity. I could not access my email, She efficiently sorted that too. She showed me video calling , and all sorts of applications I didn’t know existed. It will change my life very much for the better. Thank you Sheena.
Tenancy review with Melanie
Melanie came to my flat to carry out my tenancy review and was brilliant. She was extremely kind, professional, and took the time to explain everything clearly to me. Exceptional customer service thank you, Melanie!
Tasha my ILS worker is wonderful
Tasha my ILS worker is wonderful
She has helped me with financial issues, making phone calls and checking my post so I don’t get confused. She got me a lovely new carpet and I am so grateful
Curo trespassing onto our property
Curo trespassing onto our property with their gutters. There property hasn’t there own run off for rain water so they trespass onto our property and use our down pipe which isn’t designed for two houses worth of water. Creating flooding in every story of our house. Contacted Curo who said it’s not there issue when it clearly is.
Jack Edwards the Electrician came today…
Jack Edwards the Electrician came today to sort out an issue with our bathroom fan. He arrived within the time frame given. Was well presented, very polite and after looking at the fan he explained the issue and swiftly fixed the problem. Excellent advocate for Curo
Leak from the attic
Tony Bishop notified us before he came,arrived when he said he would,already knew about the problem,informed me exactly what the problem was,looked at the problem went and got the necessary materials and repaired it very quickly.Very pleasant,very polite man.
All round very pleased.I spoke with a…
All round very pleased.I spoke with a man called Joe.He was extremely polite and friendly while also being professional.I had some problems however curo very much dealt with that almost instantly. Everyone I spoke to was extremely helpful and answered any questions and Kyle was extremely helpful showing me around!
Claude came to fix and had to replace…
Claude came to fix and had to replace the taps.
He was really friendly and easy to get on with. He also cleared up after himself.
Pete and Dan were brilliant today
Pete and Dan were brilliant today, great communication and professionalism though out our new kitchen floor being laid. Removed cooker promptly at 8AM and reinstalled cooker later in the day. Top lads 5 star rating
Lettings Department
Michelle Sage who dealt with my mutual exchange was brilliant. Made things happen as quicky she possibly could with excellent communication with myself, the other tenants and housing associations. Her efficiency, care, good humour and professionalism really helped me with the process. Greatful for her time and efforts she put in.
Sarah Bayliss from lettings has been…
Sarah Bayliss from lettings has been very helpful and kind during the course of being offered my flat to the very end. She let me know what was happening every step of the way, and made sure everything was done as quickly but efficiently as possible. Really glad I had Sarah help me with every step of the way.
The Gas Engineer Phil came out to fix…
The Gas Engineer Phil came out to fix my boiler.
He phoned me before and was very prompt.
He was polite did a great job whilst fixing and doing all the checks...
Excellent guys
Had Pete wheeler & Koran Campbell come do my lounge ceiling today they was absolutely fantastic polite respectful kind caring cleaned up everything went above & beyond thank you both very much :)
Nick and rob came and done some work at…
Nick and rob came and done some work at my property they done a amazing job very friendly helpful really nice guys nothing was to much trouble for them
Very much appreciate recommendation to these guys
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
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