Cook Taylor Woodhouse Solicitors LTD Anmeldelser 

2.393
•
TrustScore 5 ud af 5

4,8

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Really smooth process! We has Kiran has our solicitor as she couldn't of helped us enough. She always kept us in the loop with the progression of our house purchase, and emailed/phoned us with all upd... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The entire process was well handled throughout by Mesbah Uddin. There was a need for fairly regular contact towards the completion date, and I was pleased that I could always contact him by phone, or... Se mere

Bedømt til 5 ud af 5 stjerner

We used Cook Taylor Woodhouse for our house sale and purchase of a new property, and the end to end process has been so smooth. Big thank you to Kiran Rathore at Cook Taylor Woodhouse Dartford fo... Se mere

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Bedømt til 5 ud af 5 stjerner

This company deserve six stars not five! The customer service we recieved was above excellent. Amanique Ghag whom was our solictor was so very professional, kind, patient and friendly. We are in o... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Advokat med speciale i ejendomshandel

Oplysningerne kommer fra forskellige eksterne kilder

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 37 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

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4,8

Alle anmeldelser

(2.393)

554 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

I used Cooke Taylor Woodhouse for the…

I used Cooke Taylor Woodhouse for the purchase and sale of my property and I am not going to lie it was a great start. But then Jess Howard took over my file and she was amazing talked me through everything always called me back and returned my emails. She definitely didn't let me get walked over and can not thank her enough!

18. september 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see Jess providing amazing service for her clients as usual.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!

We sold & purchased with CTW recently. From the moment we were introduced to Andrew, we knew we were in great hands. The set up process for both our sale and purchase was seamless, and the communication from the outset was faultless. Andrew answered all our (many!) queries quickly, and ensured that things ran on time, despite a tight timeline. When we reached the completion stage, we were introduced to Harvey who was just as brilliant as Andrew and again answered our queries very promptly. The team are all aligned and up to date so when Harvey was away for a couple of days, we had some great support who knew exactly our situation and didn't need to ask us any questions. We can't thank CTW enough for making both our purchase and sale an extremely smooth and stress-free process!

2. oktober 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Bex. Great to see both Andrew and Harvey continuing to be brilliant for all their clients.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

We found everything pretty…

We found everything pretty straightforward, Lavona contacted us when it was necessary, pleased with everything Thankyou

24. september 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see Lavona being great for her clients as usual.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

We are very happy with the service…

We are very happy with the service provided by Lavona. Everything went smoothly, quickly and professionally. She did a great job and made sure everything was handled properly and securely throughout the process.

We really appreciate all her hard work, support and effort in helping us complete the purchase of our home.

Thank you very much, Lavona, for everything. We are extremely grateful and would highly recommend you!🙏🏻🙏🏻

14. august 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Vasile. Excellent to see Lavona providing excellent service for her clients as usual.
Thanks, CTW

Bedømt til 1 ud af 5 stjerner

Not professional

My experience with this firm couldn't have been worse. I chose to work with them and regretted it countless times because the real estate agency (Charters) involved in my UK home purchase said they collaborated with them, implying the process would go more smoothly. Even though I provided every single document requested over a period of 2–3 weeks, they eventually stopped replying to my messages or, when they did respond, ignored the documents I had already submitted and asked for new things instead. Long story short, it’s a waste of time even if you open up your entire archive going back ten years of bank statements for their review. I found them completely unprofessional. I acknowledge that buying a home in the UK when your funds are abroad is not easy. However, the real issue is that they failed to admit they couldn't handle the job, causing me to waste both time and money. I subsequently engaged a different law firm and received the keys to the house last week; so, it is certainly doable. If your funds are also abroad, don't waste your time with this firm. In response to the email I sent to their complaints department, they simply sent back a generic template email they use for everyone, it was laughable and amateurish. My impression is that they are very unexperienced, incompetent, and lack an understanding of global business dynamics.

30. juni 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

We are sorry to note your dissatisfaction with our service. We pride ourselves on providing an excellent level of communication and we are surprised to read your comments about receiving inadequate responses from those who acted on your behalf. You have also raised concerns about the enquiries we raised in relation to your source of funds. Despite your suggestion to the contrary, we have a wealth of experience in handling complicated transactions in which our clients use wealth acquired overseas. Nevertheless, in handling these matters, our approach is always guided by the regulatory obligations that are placed upon us. We must comply with the Proceeds of Crime Act 2002 and the Money Laundering Regulations 2017 and the law requires that we have robust structures in place to ensure that we are not used as a vehicle for money laundering. We appreciate that these enquiries require the active participation of our clients and that they can appear to be intrusive. However, our risk-based approach is designed to satisfy the requirements of our regulators whilst minimising any inconvenience to our clients.

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent, competent, efficient, patient.
ZW - my solicitor very responsive, thorough

27. marts 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see Zara being excellent for her clients as always.
Thanks, CTW

Bedømt til 4 ud af 5 stjerner

Chloe handled our sale we then bought…

Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through as well as we wanted.

25. september 2026
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Bedømt til 5 ud af 5 stjerner

I used these to move house

I used these to move house. Lisa white was amazing in helping me as a first time homebuyer

30. september 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Rosie. Great to see Lisa being amazing for her clients as usual.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

After a slow start and 2 members of…

After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issues and difficulties. I am now relieved to see the end of the tunnel and see the light of completion!

2. oktober 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Marianne. Happy to see Amber providing great service for her clients.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

Abby Smith was fantastic

Abby Smith was fantastic, so responsive and on the ball. Would highly recommend. Great experience with this firm.

1. oktober 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Derval. Excellent to see Abby being fantastic for all her clients as usual.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

Thank you

Dhruvit was efficient, contactable and professional. Thank you

1. oktober 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Rachel. Great to see Dhuvit being efficient and providing great service for his clients as usual.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

★★★★★

★★★★★

I had an excellent experience with Cook Taylor Woodhouse Solicitors, and in particular Amreet Sahota, who handled the purchase of my property.

Amreet was professional, helpful and kept me well informed throughout the whole process. Any questions or concerns I had were dealt with promptly and clearly, and she made the conveyancing process as smooth and stress-free as possible.

I really appreciated Amreet’s hard work in getting everything through to completion. I would highly recommend Amreet Sahota and Cook Taylor Woodhouse Solicitors to anyone purchasing a property.

Miz Rahman

1. oktober 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Miz. It's great to see Amreet being excellent for her clients as always.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

Outstanding service under serious pressure

I can't recommend Cook Taylor Woodhouse highly enough. I used them for a linked sale and purchase, and two of their solicitors handled different sides of the chain: Chloe looked after my sale and my purchase, and Mesbah acted for the company buying my old property.

The party at the top of the chain set extremely tight deadlines and threatened to pull out if they weren't met, which could easily have caused the whole chain to collapse. Chloe and Mesbah both rose to the challenge. They worked quickly and efficiently, kept things moving, and completed everything within the time we were given, all without cutting corners.

Chloe was organised, responsive and reassuring throughout, and always kept me up to date during what was a very stressful time. Mesbah was equally impressive on the company purchase, and it was clear the two of them worked well together to get everything over the line.

Thank you both for your hard work and professionalism. I'd happily use Cook Taylor Woodhouse again and recommend them to anyone buying or selling a property.

28. september 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Michael. Excellent to see both Chloe and Mesbah providing incredible servie for their clients.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

Very happy with the service

Very happy with the service and particularly with Amanique Ghag who continually kept me updated on everything

30. september 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review John. It's great to see Amanique continue to provide great service for her clients.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

The whole process from CTW in my…

The whole process from CTW in my conveyancing process was great, from initial quote stage right through to completion. They were very responsive, efficient and reliable. Would definitely recommend and use again. Paaris Khan my case handler was a pleasure to deal with through and could not have been more supportive.

30. september 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Alex. Happy to see Paaris being efficient and reliable for his clients as usual.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

Fantastic Service from Joy at CTW

We had an absolutely outstanding experience with Joy at CTW, who was our solicitor throughout the purchase of our first home.

Buying your first home can feel incredibly daunting, but Joy made the entire process feel seamless from start to finish. She was exceptionally professional, incredibly knowledgeable and, most importantly, communicated so clearly at every stage. We always felt completely informed about what was happening, what was needed from us, and what to expect next.

Joy was also incredibly responsive and approachable, and she went above and beyond to make what could have been a stressful experience feel straightforward and manageable. Her attention to detail and commitment to helping us through the process really stood out.

We genuinely couldn’t have asked for a better solicitor to guide us through such an important milestone. We are so grateful to Joy for all her hard work and would wholeheartedly recommend her and CTW to anyone looking for a solicitor, especially first-time buyers.

Thank you so much, Joy, for helping us get the keys to our first home!

30. september 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Mandy. Excellent to see Joy being amazing for her clients as always. Thanks, CTW

Bedømt til 5 ud af 5 stjerner

Thank you to Alexandra at CTW

I have recently used the services of CTW Solicitors.
I am very impressed with the support I have been given by Alexandra Spillett. She has been incredibly kind, supportive and helpful. I have found her to be professional and extremely efficient; I feel she goes above and beyond to help clients and this has been very reassuring.

29. maj 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Alexandra continuing to provide incredible service for all her clients.
Thanks, CTW

Bedømt til 5 ud af 5 stjerner

Exceptional service and friendly staff

Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staff and service were truly exceptional. I highly recommend their services.

31. marts 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see our team at CTW is continuing to provide great service for all our clients.
Thanks, CTW

Bedømt til 1 ud af 5 stjerner

Terrible experience

This was the worst experience I have had buying and selling properties.

First off, you don’t get a solicitor. A ‘supervised’ para legal deals with all aspects of selling the house.

In my case Laura at Maidstone facilitated the sale of my house. I followed all instructions regarding filling out what was required via the portal, including verifying my ID, which they claimed hadn’t been done, despite the portal saying I had completed the task.

I sent everything off in a timely fashion. In May I sent them my bank details. It wasn’t until two days before the exchange date at the end of August that they informed me there was a problem with the account. When I asked why it had taken three months to notify me of this I was told it was because of my ID not being verified. Yet the problem was their end and was resolved within a week.

I was resent a questionnaire I had already completed weeks previously saying I hadn’t answered all the questions. I had, but for some reason she hadn’t read my responses. Again I was told that this was because I hadn’t completed the form properly.

Communication was sparodic and I was not kept up to date with proceedings. When I met the buyers they told me that their solicitor kept chasing them up and the reason given for them being so slow was down to me not providing information.

If you are paying for a solicitor you should get one.

21. august 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

We are sorry that you have found it necessary to leave this review. As a firm we pride ourselves on providing a professional service and we aim to put polite and proactive communication at the heart of everything that we do. We understand why you would query the qualifications of your caseworker. However, modern law firms rely on a mix of professionals, including solicitors, licenced conveyancers, legal executives, paralegals, trainees, and support staff, who handle specific aspects of casework under supervision. Moreover, an experienced licenced conveyancer retained overall supervision, accountability and control of the work completed on your behalf. In view of your comments, we would like to learn more about your experience so that we can improve our service. We would, therefore, be grateful if you could contact us at info@ctwsolicitors.co.uk so that we can investigate this matter further.

Bedømt til 5 ud af 5 stjerner

Yet another positive experience

Yet another positive experience with CTW. Communication is clear and the portal is easy to use. Mainly comms via email, but solicitor or a team member always on hand to assist. Used Zara Wilkins at the Dartford office, always proactive and on the front foot. Highly recommend.

27. august 2026
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Besvarelse fra Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Nick. Excellent to see Zara and her team being amazing for all of their clients.
Thanks, CTW

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